I purchased a total of six of these cameras. I had two which were missing the NDI software. Tech support was very attentive on making sure the issue was solved. Even did it on their own time to make sure it was taken care of quickly. All six cameras are running NDI and working great. I would recommend and purchase again.

Was having issues after a firmware upgrade and it said zoom focus error they was able to fix it and also helped me set ip NDI couldn’t ask for better help from them great choice to go with Avkans!

The best PTZ camera, It helps me a lot in projects with little staff, very good customer service, i am very happy with the purchase. I recommend it!!!!

Perfect set up for livestream and we just bought a 3rd camera from them and it matched. Works great upside down too. Mounts work well. We did POE for all three.

We already had a couple AVKANs cameras and opted to put additional cameras in our auditorium. The new cameras came with NDI built in which is a great upgrade from our original cameras. Now were in the process of obtaining the NDI licenses for our existing cameras so we can use those tools to control.

I purchased this camera because of the broad array of features it offered. Upon receiving and working with the camera it has been great. Its support for NDX|HX just works. Using the Wirecast Video Production platform the camera was discovered as NDI immediately and I was able to connect and use Wirecasts built in PTZ controller (Pro edition) to control the camera through Wirecast. Adjusting the picture was easy using the web interface to the camera. Its operation is silent, and the added zoom power a benefit in my application. Connecting the camera is also well designed with plenty of room to make multiple connections. I have encountered cameras where the cable connections are packed closed to one another and makes hard to connect the camera using all the interfaces. Having RTMP, RTSP, ONVIF, VISCA, PELCO, NDI|HX all available from this camera has given me a lot of flexibility and that was also something I valued in my purchase. With SDI, HDMI physical connections to the camera and NDI|HX I have been able to make multiple redundant connections to the camera and I have found this valuable should I have a network issue I have SDI or HDMI to get the picture back or should my HDMI get disconnected I have SDI or NDI to back it up. All can be life savers in video production. Id certainly recommend this product.

Overall, the picture quality and zoom capabilities are great! Tech support has been helpful as well, in getting the camera set up on our Mac using NDI and OBS software. The only issue we currently have, is the streaming audio still isnt where we want it to be. That may be the conference system were using but Im not sure, and were still working through that, but tech support has been extremely helpful in this process. The only recommendation I have for the camera, would be to have the remote work from from the side and back, not just the front of the camera, but with NDI software, we can do it from our Mac as well. Overall, very pleased with the camera!

Great picture quality. Used the cameras for our church streaming system. Tech support was awesome.

What a fantastic little camera for streaming video! Setup is easy and intuitive, and it has all of the features and options youll need. We use it as the main streaming camera for our church worship services, and the 30x optical zoom is awesome for framing the stage without losing any video quality! Our customer service agent was Jenny, and she was fantastic at helping us get exactly what we needed and making sure that it functioned properly. Even when our first camera had a firmware error, the replacement process was quick and easy. Great customer service! Thanks Jenny!

Camera exceeded expectations in every way - had some questions and found manufacturer support very responsive - glad I went this route.