This camera setup very easily within a couple minutes and the picture is wonderful in HD 1920x1080. I had a custom wood housing built for it and secured it with a screw fastener purchased from ACE for $5. This is the second PTZ camera in our church setup and it is controllable with the identical remote control of our other camera. It is an easy setup when using the included remote. I use an HDMI wireless zero latency transmitter that works perfectly to eliminate wires. The HDMI system was $250 but works perfectly with no lag. Altogether the camera and transmitter were less than $1000 and work just PTZ Optics. Awesome value. Streamed our Sunday service the next day and the camera team LOVES it. Our 2-camera PTZ system works awesome.

Good Morning, I truly loved the professional assistance offered by David in setting up our new purchased camera. The response was efficient, and displayed great patience and poise as he answered every question Ive asked. You would do well to retain David as one of your team members. This camera is used for live streaming of our church services, and I certainly would recommend it for anyone that is seek to improve their video presentation.

We purchased 3 of these for our church, all configured with static IP and they are working flawlessly on NDI!

I purchased this camera because of the broad array of features it offered. Upon receiving and working with the camera it has been great. Its support for NDX|HX just works. Using the Wirecast Video Production platform the camera was discovered as NDI immediately and I was able to connect and use Wirecasts built in PTZ controller (Pro edition) to control the camera through Wirecast. Adjusting the picture was easy using the web interface to the camera. Its operation is silent, and the added zoom power a benefit in my application. Connecting the camera is also well designed with plenty of room to make multiple connections. I have encountered cameras where the cable connections are packed closed to one another and makes hard to connect the camera using all the interfaces. Having RTMP, RTSP, ONVIF, VISCA, PELCO, NDI|HX all available from this camera has given me a lot of flexibility and that was also something I valued in my purchase. With SDI, HDMI physical connections to the camera and NDI|HX I have been able to make multiple redundant connections to the camera and I have found this valuable should I have a network issue I have SDI or HDMI to get the picture back or should my HDMI get disconnected I have SDI or NDI to back it up. All can be life savers in video production. Id certainly recommend this product.

Overall, the picture quality and zoom capabilities are great! Tech support has been helpful as well, in getting the camera set up on our Mac using NDI and OBS software. The only issue we currently have, is the streaming audio still isnt where we want it to be. That may be the conference system were using but Im not sure, and were still working through that, but tech support has been extremely helpful in this process. The only recommendation I have for the camera, would be to have the remote work from from the side and back, not just the front of the camera, but with NDI software, we can do it from our Mac as well. Overall, very pleased with the camera!

The Camera gives a solid performance. We use RTMP to stream to Facebook or YouTube but we also tested the NDI and had no trouble seeing the stream. Jenny was great at helping me get setup correctly. I would buy this camera again.

Awesome product for the money...

We do not have access to tech savvy individuals at our church. Jenny was excellent to work with. Very polite and understanding of our situation. She went out of her way to work around the 12 hr. time zone difference. We had a major issue getting the NDI working in this camera and she was able to solve the problem on-line. As for the camera, it was easy to install and connect, has excellent picture quality and zoom features.

Like the delivery, it was on time as promised. The picture quality is great and the customer service responded to any questions I have. I am thinking to purchase one more for tracking.

We purchased both the 20x and 30x cameras for use in our church. Their performance have been rock solid for several months. Picture clarity and color have been a big step up for our livestream services. There are plenty of features via the remote control, including image flip, zoom speeds and up to 10 preset frames. You can control up to 4 separate cameras with the same remote control. We had been planning on purchasing a separate PTZ controller, but the remote works so well that we see no reason to expend the time and money for another device and cabling. Remember to use the remote control from the front quadrant to get clear reception. We may purchase another camera to fill out our coverage. Overall a great value for a great camera!