Excellent product support! Using camera for House of worship streaming.

Everything is great

the Title says AVKANS NDI PTZ Cameras - 30X Full HD Live Streaming PTZ Camera with SDI/HDMI/IP Outputs. When the camera arrived it did NOT have NDI outputs........Unfortunately, I only discovered this after the return period has passed. UPDATE... the company promptly responded, and understood the issue. They have since sent the correct camera. EXCELLENT AND PROMPT SERVICE .

After using this camera for five months, I can honestly say that this was one of our best purchases for our church. This camera checked all the boxes for me. I was debating whether to get an HDMI camera or an SDI camera for our church and this camera has both and more. We stream our services globally and we usually get asked what type of camera are you using? Im powering this camera with POE which kills three birds with one stone. (1) power supply requirements (2) NDI to grab video and audio from the network (3) Quick access to the settings by typing in the IP address in a browser. The 30x zoom is the camera to get for churches and this camera works well with our existing Sony Joystick remote. Were using this camera for video only and our audio comes from our sound board so I was glad to see that the camera has an audio in port to embed the sound board audio with our video feed. With this setup we can distribute the HDMI feed to other TVs to share the broadcast throughout the church. I did have an issue not getting any audio out of the HDMI port at first and after a quick email to the seller I was told to go into setup on the camera (using the remote) and then change the DVI Mode to HDMI. This didnt work for me but after powering down the camera for 15 seconds and powering it back up again, the audio and video came in crystal clear through HDMI. Even though the manual is not very in-depth, the Seller is super responsive to emails. I have plans of picking up another camera in the future.

We purchased both the 20x and 30x cameras for use in our church. Their performance have been rock solid for several months. Picture clarity and color have been a big step up for our livestream services. There are plenty of features via the remote control, including image flip, zoom speeds and up to 10 preset frames. You can control up to 4 separate cameras with the same remote control. We had been planning on purchasing a separate PTZ controller, but the remote works so well that we see no reason to expend the time and money for another device and cabling. Remember to use the remote control from the front quadrant to get clear reception. We may purchase another camera to fill out our coverage. Overall a great value for a great camera!

I dont write many reviews, but Id like to for this AVKANS PTZ camera. We needed a high quality camera for live streaming about 25 events a year. Our attendees are top marketing executives including those in the TV and Video media. We also needed it to be a bit more affordable than the big-name solutions. It has performed perfectly using both NDI and HDMI mode under challenging lighting conditions. We have only one person doing streaming, slide/video content control and camera control. The camera is easily controllable over ethernet/IP connection with macros or the web-based page. The image quality is superb, autofocus surprisingly fast, even fully zoomed from 75 feet back (real zoom, not digital). We had an error show up during our last show, and AVKANS tech support answered the email immediately, scheduled a remote live diagnosis with me. They identified a problem needing an RMA to resolve. I returned it in a Friday night - talked with a technician on Saturday night, and had the camera back by Tuesday morning with the issue fully resolved. Like I said in the title - amazing support to go with the fully capable product.

We already had a couple AVKANs cameras and opted to put additional cameras in our auditorium. The new cameras came with NDI built in which is a great upgrade from our original cameras. Now were in the process of obtaining the NDI licenses for our existing cameras so we can use those tools to control.

I bought the 30X NDI April 2021 after hearing about it on a Facebook group discussion. Liked the camera so much I bought a second this year. Tech support is excellent, never had trouble with either camera but did have pre-purchase questions. Also general operating questions and assistance with firmware upgrade. Tech support is quick to respond and very helpful. Considering purchasing one of the 4k ptz too.

I purchased this camera because of the broad array of features it offered. Upon receiving and working with the camera it has been great. Its support for NDX|HX just works. Using the Wirecast Video Production platform the camera was discovered as NDI immediately and I was able to connect and use Wirecasts built in PTZ controller (Pro edition) to control the camera through Wirecast. Adjusting the picture was easy using the web interface to the camera. Its operation is silent, and the added zoom power a benefit in my application. Connecting the camera is also well designed with plenty of room to make multiple connections. I have encountered cameras where the cable connections are packed closed to one another and makes hard to connect the camera using all the interfaces. Having RTMP, RTSP, ONVIF, VISCA, PELCO, NDI|HX all available from this camera has given me a lot of flexibility and that was also something I valued in my purchase. With SDI, HDMI physical connections to the camera and NDI|HX I have been able to make multiple redundant connections to the camera and I have found this valuable should I have a network issue I have SDI or HDMI to get the picture back or should my HDMI get disconnected I have SDI or NDI to back it up. All can be life savers in video production. Id certainly recommend this product.

Overall, the picture quality and zoom capabilities are great! Tech support has been helpful as well, in getting the camera set up on our Mac using NDI and OBS software. The only issue we currently have, is the streaming audio still isnt where we want it to be. That may be the conference system were using but Im not sure, and were still working through that, but tech support has been extremely helpful in this process. The only recommendation I have for the camera, would be to have the remote work from from the side and back, not just the front of the camera, but with NDI software, we can do it from our Mac as well. Overall, very pleased with the camera!