BISSELL® Big Green® PET PRO Carpet Cleaner, 3288

I used this product to shampoo my carpets which are a lower loft high traffic carpet made by Shaw with a pad with a waterproof barrier. I shampooed several smaller rooms, a large family room and set up stairs. I was very pleased with the ease of use of the product. It was easy to figure out. I like the separate clean water and dirty water tanks. It really did get the carpets clean and does have good suction to bring water back out of the carpet. It is rather heavy so maneuvering on a full flight of stairs was challenges. It is slightly wider that a standard stair width so if you dont have a landing mid way down it may be challenging to use this on stairs. The only other items I would change is the clarity of the viewing window that shows the water as its being sucked back into the machine. The plastic is more milky versus clear making it hard to see at times how much moisture and how clean the moisture is coming back into the machine. Overall I would recommend this product if you are looking for something that is better than your standard consumer grade carpet shampooer but not so burdensome as a shampooer you might rent from home store.

Ive owned this machine almost 3 full days. We have shampooed our living room and have started on our bedroom and dining room carpet. I really am super grossed out of how bad a carpet can get when you are a neat freak and you clean and vacuum regularly. Shampooing on the other hand will now happen more often since purchasing our own shampooer. So far I say the machine is tops! However with longevity of the machine I cant say. Let me first tell you proof is in the photos and I really am ashamed to share them however its the reality of carpet owners all over the world. Carpets get gross even when you are a clean housekeeper it just happens and even though no one wants that to be their carpet it is. Okay its recommended for this machine use by bissell and myself for good reason. Buy the Bissel Stain Pretreat in the spray bottle before you begin. I also bought the oxy boost by Bissell that is safe for all shampooers says on the bottle. Make sure to only use Bissell products in this machine. Vacuum the carpet with a clean vacuum make sure the filters are clean and take your time vacuuming. We shampooed our living room with the provided Bissell professional deep cleaning 2x ultra solution. I used a Bissell pet and spot treatment on the areas that were high traffic. After the shampooing I was super bummed. It didnt impress me at all. I thought our carpet is either ruined or this machine isnt good. And I was in the 1 star rated peoples experience category. So I called bissell and wasnt a fan of the mans statements or advice he said the pet and spot treatment is the same as the pretreat and to use it. Also said I need to shampoo the carpet a minimum of 3 times letting it nearly dry or completely dry between shampooing which I agree with that part because its been a few years since shampooing. (steam cleaning by a professional) by the way steam cleaning isnt deep cleaning. I said the pet and spot cleaner is the same thing? He said it was. I said so bissell is bottling the same thing labeling it different to scam people to buy more products. Then he changed his wording and said its a different formulation but just use what you have. Anyways I had written bissell also but hadnt heard back yet so I used my gut and went and got the pretreat before saying this machine wasnt good. I also got the oxy boost. I sprayed the pretreat over the whole carpet lightly and heavier on the high traffic area and shampooed for the 2nd time. At that point I felt the carpet was cleaner than with the professional steam cleaning. However I shampooed a 3rd and final time and it feels and looks amazing. We are very pleased and it smells great! This cleaned spots that the professional couldnt budge. We stopped at three cleanings. So when doing the dining room I have only done it one time and thats with the pretreat the deep cleaning solution and the oxy boost. We had an area we never realized was as bad as it was until the furniture was removed and Im grossed by this room. Its a pass through we have used it to sit in maybe 5 times in 4 years. Literally its not used. This room was worse than our living room which we always use. My photo is from only 1 cleaning with this solution. This proves that the products used was the answer. I am still shampooing it 2 more times before Im done. If we are removing all the furniture then we are going to make sure we do it good. The machine goes together well and is heavy but easy to use. Im a weak person and it gives me a little workout. Im sweating by the time I complete a room but it is a professional style machine. It needs to be heavy to do heavy work. My husband said it isnt heavy to him but hes stronger than me. He said feels like pushing a vacuum to him. Haha! Is it worth the money? In my opinion as of now yes as long as it holds up longevity wise. If our house was empty the cleaning would be done within a day or 2 but with furniture needing moved from room to room and energy wise this is going to take a few more days for the whole house. So with 3 days thats $90 plus tax worth if rented. Plus after all the gross stuff this picks up in a home that I know isnt a filthy home. I dont want other peoples germs brought into my home when cleaning the carpet. So far its worth it and I know what filth its sucked up. We also cleaned our throw rugs and clearly can tell it did a great job. They look strange to us cause it cleaned them to look like new different rugs. Our home is around 1400 sq ft I believe? We have 3 bedrooms, living room and dining room. I would say 3-4 bottles of 22oz pretreat would do our whole house and rugs with the high traffic areas that we have. Tips make sure to use the right products and treat the carpet as directed and take your time. If you havent shampooed in a few years shampoo let it dry repeat until the water improves averaging 1 time per year or year and a half of time not shampooed. 3 or 4 years 3 or 4 shampoos. Use hot water dont boil or microwave Pretreat (I rubbed the pretreat in with my hands on bad areas) let sit at least 5 minutes We sprayed the water moving forward we sucked going back. We stopped and moved slower across bad areas and we sucked over the wet carpet 2 more times getting as much water out of we could per each shampooing. It also shortens dry time and gives a better clean in my opinion. Let dry at least 2-3 hours with fans on them before repeating We washed each part of the machine very well each day after use. Be sure to clean around the brushed area of gunk from the carpet that collects there that will surprise you how much collects. Let completely dry before putting furniture on the carpets. Wood stain can run and metal can rust on carpet. Be patient. Its a huge job and if you dont do it often you need to give it fair time to take care of the job. Remember carpet wears just like clothes do. They may be clean but may not look new that isnt the machines fault. After shampooing and carpet is dry use your vacuum and go back over it all to lift any pieces that the deep cleaner lifts and leaves behind. Sit back and enjoy the fruits of your labor and the super soft fluffy clean carpet. The photo with the bay window lamp and fan is before and after 3 shampooing The water was 2nd shampooing The photo collage without the fan or lamp is the dining room before and after only 1 treatment 2 more is being done before stopping.

I wanted to take a moment to write a review, when I never do. This vacuum is an amazing new tool in the arsenal of removing dirt and stains from my near white Berber carpet. I am stickler when it comes to cleaning, have a Hoover deep cleaner, and use a service regularly to clean my carpets. In growing frustration I found the Big Green Bissell and did my research. There are great reviews here which I agree with, and others I do not. Here is my assessment of the unit. CONSTRUCTION: Nicely done compared to others. It is designed for frequent use, that is strong construction, ABS plastic, which does not have fragile parts that can break. The tanks easily load and remove locking together with a stack functionality which is terrific. The handle is sturdy and the unit is not large by carpet cleaner standards. Something I did not see mentioned elsewhere is the side profile of the unit is flat, meaning you can pull the unit along the baseboard of a wall because nothing protrudes (including) the handle to keep it from being tight as possible. The roller design is brilliant for removal and cleaning, it is simple to do. Also there whole vacuum has few small parts and screws exposed meaning on the long term serviceability will be easy and parts replacement easy. I especially like the ease to replace a broken belt. CLEANABILITY: The tanks are easy to remove and clean, easiest I have seen so far. The rollers are just as easy to clean and wipe down the unit. NOISE: Not any louder than my Hoover and not unbearable. It is a carpet cleaner so expect a bit louder than your vacuum. HOW WELL IT CLEANS: I give it 10 out of 10. It outperformed my Hoover and my commercial cleaning service which I swear by. I was truly amazed at how white the carpets are now. I did learn one trick which made it work perfect. Then you push and pull the vacuum, the pull stroke, is the stroke where the brush really digs in, cleans the dirt, and brushes up the pile of the carpet. Provided you do not pull to quick, it will be like an infomercial where your eyes do not believe how clean it comes out. Truly amazing. I did not upload pics, as to be honest I did not plan on writing a review, nor do I usually. STAIN REMOVAL: I had a 4 year old red wine stain and other stains which it all removed without pretreatment – I associate this with the sheer volume of cleaning solution it used. DO NOT LIKES: The vacuum cleaner hose. The hose does not have a swivel connection, and even at nine feet long it becomes a bit much when you are moving around a lot to hold it in the proper position to alight with what you are cleaning. RECOMMENDATION: This is a must buy unit. Well worth the dollars, and it will last for years to come. Incidentally, this unit used with the Pet Hair Eraser vacuum makes for a great team. I gave my Dyson canister after getting this other Bissell vacuum. Lastly there is YouTube video of comparison models and the Big Green and the guy has no clue what he is doing. The funny part is even when the vacuum is not working it still is. The handle must be extended, and the pull of the vacuum correct to get the maximum cleaning effect.

It was the best of times. It was the worst of times. The carpets had seen better days of cleanliness. The old Hoover had died under warranty but they no longer make that model. So we had the purchase price in hand but no carpet cleaner. What to do? What to do? WHAT TO DO? Research and buy a different cleaner was the only recourse short of paying a service or renting - both so gauche and demeaning. As a self-made DIY amateur, the best bang for the buck based on good old Google searching and the fantastic fanatic reviews on amazing Amazon, led me to the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner. The first drawback I experienced was sticker shock; I had never spent this much on a carpet cleaner before. The old favorite dead one was easily $100 less but alas it was no longer available to me - unrequited. Sticker shock be damned, on with the purchase after weeks of deliberation and ever-so-gentle prodding from my lovely wife. The order was placed. The dice was cast. Would it measure up to expectations? Would the detracting reviews be more correct? The mystery was afoot; only delivery and a test run would provide the answers. The BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner arrived. I could barely contain my excitement to unpack and test the beast. Unpacking and assembling for use was very simple. To my chagrin, in my zeal to start the test run, I failed to remove the two pieces of cardboard and the bottle of cleaning fluid stored in the recovery tank. The oversight became obvious on the run to the commode to empty the test collection. A bonehead move to be sure. How could I have completed a test run without using the provided fluid, you ask. Simple, I had other cleaning fluid on hand because I wasnt certain any came with the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner. Despite the potential of being asked to surrender my MAN card, I admit I DO read instructions and manuals - just not all at once - and definitely not all (obviously) prior to operation. Sure enough, it was in there. So, here is the first bonus and positive point about the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner - it comes with a small bottle of concentrated cleaning fluid - most likely enough for a once-over of several rooms. Other operational observations: The BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner delivers as described in most of the positive reviews. It does a good job cleaning the carpet. Dirty carpets will require more passes with it - the dirtier the more passes required - or perhaps more patience than I have in laying down a pre-treatment or applying the solution and waiting a bit before collecting. My carpets dried in good time; I didnt notice any excessive wet or damp spots. I measured the capacity of the dispensing and collection tanks on the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner before use - perhaps a bit overly scientific or some might say anal. Then during use I observed that the collection level was just a little lower than what was dispensed. I am very happy with this. Multiple passes helped pick up water but only to a point. There is a small view port on top where you can observe the fluid collection; when it stops spotting youve picked up about as much as you can. On the negative side, it is a little loud. Im no audiologist but I dont think hearing protection is required. Your significant other will be able to sneak up on you while it is in operation. If you have a weak bladder or queasy bowels, appropriate adult protective garments may be in order. You can yodel, belt out opera, rock, or your favorite nursery rhymes whilst operating and probably not notice how bad or good you really are - but keep in mind that it isnt so loud as to drown out your voice so that others wont notice - they will - and they may comment. If you have thin skin keep this in mind. One must pay attention when seating the dispensing and collection tanks. Only once did I fail to do this. I almost immediately noticed the little observation port wasnt showing any incoming fluid. I stopped and checked - re-seated the tanks and went right back to work. The BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner is a tad cumbersome to move around but during operation I had no difficulties. During my initial marathon test run cleaning, my my back was negatively influenced - it started to ache. I attribute this to my extended test run time and my propensity to not take breaks. It is also cumbersome to carry up/down stairs for storage. I am an average male. Capet cleaning is my household duty; my wife has not had the opportunity to play with my toy yet. Overall, I LIKE it. Alas, I cannot love the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner as my carpet cleaning heart love will always be with the no-longer-offered Hoover it replaced.

Our carpet is 13 years old. It is a very high quality dense pile plush carpet. It’s light beige and had slowly become dirty enough that I was considering replacing it. We regularly vacuum and do not wear shoes in the house. At roughly 1500 sq feet of carpet, this was going to be quite expensive if replacing, so I decided to invest in this Bissell Big Green machine. Our Hoover Steamvac never seemed to get the carpet fully clean and it no longer could remove the traffic patterns no matter how hard I tried. I had about given up and the Bissell Big Green machine was our last hope. I’m happy to say that our carpet has been brought back to “almost” new. After shampooing with this new machine, if I asked someone about our carpet I’m sure they would think it’s new. This machine is amazing! I had to erase 13 years of use, and this is my procedure. Vacuum VERY well first. There is not need to make the machine pick up stuff that you could have gotten with the vacuum! Fill the tank with hot tap water and use the recommended Bissell PRO shampoo at the recommended dose. (two cups for a full tank) I pretreat the heavily soiled areas with the Bissell spray stain pretreatment and rub it into the carpet by hand. After 5 minutes of letting that soak, I pick a section of carpet roughly 6 feet wide by 10 feet long and do one forward pass and one backward pass over that whole section with the shampoo being dispensed. I do a row forward then back, then move over and do a row and so forth. I then go back over that area only sucking up the residual shampoo/water. without dispensing more shampoo. I then repeat with a second forward and reverse pass with shampoo and another pass to suck up the residual water. I then do a third and final forward and reverse pass with shampoo followed by sucking up the residual water. By this point the carpet has typically been fully cleaned. If not, I go over any areas as needed. Typically during the second to third pass is when you really see the magic happening. Typically, on the first pass with shampoo the machine will pickup and leave many dirty carpet balls in it’s wake. This is all the crud that the brushes are pulling out of the carpet. Im not sure why my vacuum cant get this stuff, but the Green Machine pulls up stuff that you didnt know existed in your carpet. In my case, these are NOT carpet fibers, but rather small hairs, dust, etc. and they are dark gray/black clumps. Normally I can suck these back up just by passing back over them with the machine. They end up in the dirty water bucket and get poured out when emptying the bucket. The machine works wonders and I’ve been able to completely remove traffic patterns. It takes some time, but be patient. This machine is head and shoulders above your typical home use carpet shampooer. I haven’t been more happy with a purchase in quite some time. This literally saved us thousands of dollars and our carpet looks practically BRAND NEW after 13 years of use. Attached are photos of some of our carpet just before using this machine, and about ½ way through cleaning this particular room. Even if this machine puked on me today, I’ve gotten my money’s worth. Couldn’t be happier. It’s about as loud as a vacuum cleaner. I haven’t tried any of the attachment, as I already have a hand held portable upholstery/stair cleaner. Highly recommnded.

Hi, If you are in a big hurry, skip this review, it is long and involved, written by a guy who has cleaned carpets in many houses (mine and as a landlord) for many years - and is a retired engineer. Spoiler Summary - Super sturdy, heavy and semi-hard to pull because it is sucking down so hard pulling up dirty water and dampness. I like it. Introduction - I have owned a half dozen or more carpet cleaners for 20+ years, mostly lower priced Hoovers. This is a review after buying this Bissell and using it for 3000 square feet and two sets of carpeted stairs.I chose it after reviewing many alternatives focusing on the suction capability. Many shampooers leave the carpet pretty wet, even after secondary dry passes that dont pull much of the water out. This not only leaves dampness, but dirty water you are trying to remove. First Blush - Sturdy delivery box, and sturdier machine. This machine looks more industrial than many lower priced ones - more like something you would rent at a grocery or rental place.No assembly required - nice long cord, large tanks to allow you to keep going. Set up - As I dragged this upstairs, I realized this is significantly heavier than others I have owned. But do-able (I am 140 pounds, 60+ years old now). You have to mix the solution into the water. Usage - The instructions say to push away and pull back a strip while releasing solution, then repeat the push/pull without solution (dry mode). I repeated these steps in really black or high traffic areas. Doing so with my carpets, which looked okay, yielded almost coal black return tank water with dirt in the bottom of the tank. I did this washing, then, per room, I repeated the same steps as above with clear water for a complete rinse cycle. The water looked less dirty, but I called that good enough. Result - These carpets look better than they have in a long time. I am impressed. Pluses - (1) The machine is very heavy duty, so are the tanks. It sucks very well. Once I didnt seat the receiving tank well so suction was compromised, I pulled back 3 feet and thought wow, this thing has just gotten way easier to pull. Then I reseated the tank and felt again the strong resistance to pulling return. (2) I am an anal engineer. On one rinse cycle, after the carpet was damp from washing, I measured the amount of water I spit out and the amount that was sucked back in. The machine pulled back around 75% of what it laid out. You may think, wow, I would have guessed that you would get back all you lay down. No, you do not, with any cleaner, as it seeps into the carpet. But this 75% was way more than I have seen in the past. Plus, my carpets dried in 1/2 the time. Minuses - This thing is pretty heavy and pulls hard. I dont think my 105 pound 60+ year old wife could lug it up the steps, or use it for long. Other - It would be nice if the soap was separate, so you could toggle between wash and rinse. It is not, you put two tank capfulls of solution in the tank. I got around this by working with the solution, then, as mentioned above, repeated with plain water.It would be nice if you could turn the beater brush on and off, to give the carpet a break when you are just trying to suck up the solution. Oh well. You do have to keep an eye on this spinning disc on the top that indicates solution flow, to tell when you are out of solution, as the tank is so heavy duty, you cant easily see the level as you use it. No big deal, as this spinning beanie disk is in your line of sight as you work. Overall - I like this unit and am glad I bought it, and it works better than the last 5 - 10 units I have purchased.

The suction is so good that it pulls old dirt through the pad even. I installed my own inground pool and never thought I would get the carpets clean from the kids going into the dirt piles from the pool dirt. Well this gets everything out, even the stuff that managed to get through the carpet pad. Amazing wish I bought this years ago.

I have hired carpet cleaning companies and nothing cleans and gets up stains as good as the big green machine. I use to rent this machine from Lowe’s every 6 months but finally decided to buy one of my own. Best carpet cleaner for pets and high traffic area carpets. Love it

I just got this last night and tried out a small high traffic area on my floor, we bought the house in June and was thinking about replacing the carpets. after just one pass, Im not sure if they look new but they look, feel and smell clean.!!!! good -This machine weights 50 lbs or so, you might think this is bad but it is very good, you dont have to push or pull up for the machine to clean or suck up the water, in short - no extra effort on your part. -it is very easy to push and pull, the large tires in the back really help with this - my wife is able to use it, and she has back issues - filling and emptying the water is very easy - floor is very dry even after 2 passes - attachment is easy to attach and use. - pulled up lot of hair out of the carpet, did leave strings on the floor but it sucked them up just fine - chocolate stain that was dried in for 3 months cam up in 2 passes could be better (nit picking here) - the trigger for the water is only on the right side of the handle I wish it was on both - some kind of laser grid to project on the floor, if carpets are dirty its easy if they are not so dirty you may have trouble seeing where you have cleaned already - wider clean path seems to only clean between the back wheels , the right side seem to clean closer to the edge then the left side - in a high traffic area where the padding has wore down, it will miss spots so you may have to go over this area at many different angles what to watch for make sure to follow the directions for cleaning, specially for your first time on your carpets to get them nice and clean pull in trigger and push, then still holding trigger pull back on the same path, then release trigger and push on the same path again, then pull on the same path. (that 4 pass on one path 2 with trigger and 2 without) When i read this i thought it would take forever, but it does no take that long and in heavy soiled area it does work much better, also the 2 passes with no trigger are the suction and drying passes they also do some cleaning too. I tried one pass of and it did not clean as well, for light areas or touch up one pass would be fine, the machine seems to do the most cleaning when you push with the trigger pulled. so if you just need to touch up i would say push with trigger in then push without the trigger to get the best results. if you need it to dry faster make an extra push or 2 with the dry pass Im very happy with this machine thus far and will update this if i find anything else out. the above is from only about one day of use. UPDATE: MAY2013 I have used this many times, in the high traffic areas its about 1 time every 3 weeks, then rest of the time is justs catch up before company comes over to knock out the pet dander in the house we have about 2500 sq feet of carpet and i can do all of it in about 1.5-2 hours, I have found if you just hold the trigger in a push down a path then pull back the same path, its still cleans 80% of what the above does, and you can get 100% if you just move slower. this floor is still very dry as long as you finish a path with a pull pass. It take 1.5-2 hours to dry and not get wet socks and 2.5-3.5 to dry where you feel with your hand its dry. IF you want an area to dry faster i just make one pass over the carpet to suck up more water (usually do this when it run out of clean water) if you put a fan on the damp area it will dry amazing fast. good luck and happy cleaning :P

I am amazed (and disgusted) with what came out of my carpet. I have been buying cheap ones from Walmart for years and they do not hold a candle to the amazing job this carpet shampooer did. Worth every penny.