BISSELL® Big Green® PET PRO Carpet Cleaner, 3288

We have used the RugDoctor on our carpet which resulted in having to shampoo 3 times to get out stain. With the Bissell only shampoo it once and rinse! Worked like a charm.

It was the best of times. It was the worst of times. The carpets had seen better days of cleanliness. The old Hoover had died under warranty but they no longer make that model. So we had the purchase price in hand but no carpet cleaner. What to do? What to do? WHAT TO DO? Research and buy a different cleaner was the only recourse short of paying a service or renting - both so gauche and demeaning. As a self-made DIY amateur, the best bang for the buck based on good old Google searching and the fantastic fanatic reviews on amazing Amazon, led me to the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner. The first drawback I experienced was sticker shock; I had never spent this much on a carpet cleaner before. The old favorite dead one was easily $100 less but alas it was no longer available to me - unrequited. Sticker shock be damned, on with the purchase after weeks of deliberation and ever-so-gentle prodding from my lovely wife. The order was placed. The dice was cast. Would it measure up to expectations? Would the detracting reviews be more correct? The mystery was afoot; only delivery and a test run would provide the answers. The BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner arrived. I could barely contain my excitement to unpack and test the beast. Unpacking and assembling for use was very simple. To my chagrin, in my zeal to start the test run, I failed to remove the two pieces of cardboard and the bottle of cleaning fluid stored in the recovery tank. The oversight became obvious on the run to the commode to empty the test collection. A bonehead move to be sure. How could I have completed a test run without using the provided fluid, you ask. Simple, I had other cleaning fluid on hand because I wasnt certain any came with the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner. Despite the potential of being asked to surrender my MAN card, I admit I DO read instructions and manuals - just not all at once - and definitely not all (obviously) prior to operation. Sure enough, it was in there. So, here is the first bonus and positive point about the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner - it comes with a small bottle of concentrated cleaning fluid - most likely enough for a once-over of several rooms. Other operational observations: The BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner delivers as described in most of the positive reviews. It does a good job cleaning the carpet. Dirty carpets will require more passes with it - the dirtier the more passes required - or perhaps more patience than I have in laying down a pre-treatment or applying the solution and waiting a bit before collecting. My carpets dried in good time; I didnt notice any excessive wet or damp spots. I measured the capacity of the dispensing and collection tanks on the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner before use - perhaps a bit overly scientific or some might say anal. Then during use I observed that the collection level was just a little lower than what was dispensed. I am very happy with this. Multiple passes helped pick up water but only to a point. There is a small view port on top where you can observe the fluid collection; when it stops spotting youve picked up about as much as you can. On the negative side, it is a little loud. Im no audiologist but I dont think hearing protection is required. Your significant other will be able to sneak up on you while it is in operation. If you have a weak bladder or queasy bowels, appropriate adult protective garments may be in order. You can yodel, belt out opera, rock, or your favorite nursery rhymes whilst operating and probably not notice how bad or good you really are - but keep in mind that it isnt so loud as to drown out your voice so that others wont notice - they will - and they may comment. If you have thin skin keep this in mind. One must pay attention when seating the dispensing and collection tanks. Only once did I fail to do this. I almost immediately noticed the little observation port wasnt showing any incoming fluid. I stopped and checked - re-seated the tanks and went right back to work. The BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner is a tad cumbersome to move around but during operation I had no difficulties. During my initial marathon test run cleaning, my my back was negatively influenced - it started to ache. I attribute this to my extended test run time and my propensity to not take breaks. It is also cumbersome to carry up/down stairs for storage. I am an average male. Capet cleaning is my household duty; my wife has not had the opportunity to play with my toy yet. Overall, I LIKE it. Alas, I cannot love the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner as my carpet cleaning heart love will always be with the no-longer-offered Hoover it replaced.

I never leave reviews however this rug and upholstery cleaner deserves one..Last year I spent over 800.00 getting my carpets cleaned by a professional only to have the stains come back within a month. I bought this after reading the reviews and I am completely blown away...I shampooed my carpet over a month ago and it took all the stains out, .y carpet dried very quickly and the stains have not returned. I also have cats and one decided she was going to start peeing on my soft furniture...I used the upholstery brush with the urine cleaner that comes with it and the smell is completely gone...stop spending money on professionals and just get this ...you will not be sorry!

I started out using this machine because I was in a pinch when our carpet vendor had to cancel. My first experience was with a rental from a local hardware company, per the recommendation of our rep. The rental had clearly been used a lot, and not well cared for. I was skeptical. However, our $5000.00 commercial machine was heavy, hard to fill, rigorous to use, exhausting to use solo, and an inconvenience for those occupying apartments. With this machine, I was able to complete the job in a fraction of the time, had no interference with other occupants, had no fatigue, and the end result was a much cleaner and sanitary carpet. I was so pleased I bought 4. I have since bought nothing but this. The upholstery attachments work well for furniture and tight spaces. The stair tool sees no loss of suction. The machine is simple to use, can be used by a single person with ease. The suction is less than more expensive machines, but the scrubbing bristles penetrate deep into the carpet and in my opinion yield a better clean. The capacity is small, but that can be seen as a benefit. This is not a machine for water extraction, but for cleaning. The machine is easy to clean, and upon first use it will be evident how much this machine really pulls out of the carpet. There is a clear channel on the top of the collection bin and you will be able to see the hair, dirt, and grime as it is extracted. There is a multi color pinwheel on the top of the machine for flow, that will let you when when water is flowing or the tank is empty. For areas with pets, it does extremely well with hair and dander. Rather than flood and suck, this machine will excel with proper chemical treatment. Pre-treat stains properly ahead of time, and mix the proper fragrance and general carpet cleaning solution for your needs with the clean water tank for optimal performance. It’s a prefect option for single households. For commercial, I recently chose to use this product over a much more expensive machine. A larger complex with indoor, carpet hallways. Roughly 2 linear miles (4 buildings, 4 floors per building) and 6 foot wide. To make it work I prefilled a 30 gallon tote with water and treatment, and one empty tote. I was then able to fill the tank when needed, as well as empty the collection tank with ease. Pretreated the stains with a backpack sprayer, and the end result was great. My legs and back are still thankful. One caveat is that it is still pretty loud.

This is the 3rd Bissel carpet cleaner Ive owned. The first 2 were the Bissel Pro Heat. I bought a second one after the first was stolen. I loved it so, that I replaced the stolen one with the exact same thing. This review is comparing the Bissel Pro Heat to the Big Green Pro (hereafter referred to as BGP) The Pro Heat has a separate reservoir for cleaning solution so upon finishing cleaning, any solution not used could be used with the next cleaning. The BGP does not have a separate reservoir. With the BGP, the cleaning solution is added directly to the water and if you dont use all the water, the solution is wasted. The instructions for the BGP states to make passes (first with solution, second without) until the water being extracted appears clean. The Pro Heat has a clear channel where the extracted water can be easily seen. The BGP is a white plastic. Unless youre in a very well lit room, seeing if the water extracted is dirty let alone finished being extracted is difficult. The Pro Heat has a built in water heater heating the water to 180 degrees. The BGP does not. As hot as your tap water can get, is as hot of water the BGP will clean with. One gripe Ive read with other carpet cleaners is the weight of the cleaner. Stands to reason, the heavier the cleaner, the closer to the carpet the cleaner will stay hence, the more water that can be extracted. The Pro Heat Im guessing to weight about 13 pounds, stays well to the carpet, and extracts water pretty good. The BGP is more than twice as heavy weighing 29 pounds (I believe is what I read). I could use the Pro Heat for 3 hours and not feel it in my back. 10 minutes into using the BGP, I could start feeling it in my back. Because of the weight and suction, the BGP could use some assistance with self propelled rear wheels. If you have back problems or are very limited strength, the BGP probably isnt for you. The carpet here was new just over 2 years ago. I usually clean the carpet every 6 months, but for a variety of reasons, I didnt get to it like normal. Before getting the BGP, I used the Pro Heat on a Friday night and then again Saturday morning. Two weeks later, I used the Pro Heat one last time just to make sure the carpets were as clean as possible since it had been 2 years without them being cleaned. Because the carpets were new upon moving here, I wanted the best carpet cleaner. I wasnt concerned with the cleaning ability of the Pro Heat as the 3rd cleaning yielded very little unclean water. But with the new carpet and plenty of money in my pocket, decided to give the BGP a try. Howd the carpet turn out with the BGP after having cleaned the carpet 3 times with the Pro Heat and within a month of getting the BGP? Only one phrase to describe it: holy-fn-cow! I could NOT believe how dirty the water was. It looked like the carpets hadnt been cleaned in 2 years. I am sooo disappointed in how the Pro Heat cleaned. All this time I thought my carpets were getting clean when the truth of the matter is, they werent... not like how the BGP cleans them. Im convinced the BGP cleans better than any professional carpet cleaner. Professional carpet cleaners have hot water and suction, they do not have a carpet bar that scrubs the carpet. For what youll pay for a pro to come clean your carpets twice, youll have pretty much paid for the BGP. You DO NOT want any other carpet cleaner. With more than 8000 reviews and no 1, 2, or 3 star ratings from the United States, theres a reason why. The BGP EARNED the 4 and 5 star ratings that it has. Again, do NOT buy any other carpet cleaner. Save your money, pimp your spouse, your dog... the neighbors cat... whatever it takes to be able to afford this carpet cleaner. You will not be disappointed in it like I am in the Bissel Pro Heat. One thing I like about the BGP over the Pro Heat (and others like it), is the upholstery hose on the BGP is detachable and can be stored away until its needed. The Pro Heat, the upholstery hose doesnt detach and must stay on at all times. The holder for the upholstery hose on the Pro Heat is junk, and continually drops the hose. As mentioned previously, the BGP is heavy. When removing it from its shipping box, I recommend setting it on its side, cutting the bottom, and pulling all 4 flaps out, then tipping it back upright. From there, lifting the box up makes getting the BGP easy to get out of the box. With one person, youll have problems lifting the BGP out of the box while keeping the box down and in place. As to cleaning, the BGP out cleans the Pro Heat and any professional cleaner out there. For this, it gets 5 stars. As a whole, Ive given it 4 stars for reasons mentioned within: no onboard heat for water, no separate reservoir for cleaning solution, the need for low assist self propelling rear wheels, and white plastic instead of clear where the extracted water can be seen.

I would have given this a five star review had it not been for the lame directions. With the exception of one wall to wall carpet in my bedroom, the rest of my rugs are rooms sized rugs and I have two dogs - one of which is old and has become incontinent. I have previously rented a rug shampooer from Lowes and after I buy the cleaner it usually costs over $80. After you pay to rent the machine, you still have the hassle of loading in your truck and then have to get it back on time not to mention you dont know what kind of filth it has been used on prior to you using it. As it turns out, the Big Green Machine is the exact same machine I have been renting. At the cost of $400 it more than pays for itself after four uses. Plus, I dont have to spot clean accidents and cringe between rentals thinking about the residual germs and dirt I wasnt able to get up. It really does do a fantastic job. I cannot stress the importance of vacuuming your rug immediately before you use it. I vacuumed my living room rug right before I used it but the bedroom rug had been vacuumed a couple of days earlier so I tried to cut corners and it was a mistake. The hair I couldnt see would collect into nasty wet globs and interfere with the suction of the machine. Even the rug I had vacuumed immediately before shampooing still had hair on it the shampooer pulled up but didnt interfere with its operation. It just goes to show how powerful the cleaning is. But as to the directions.... Since I had used the same machine several times before I was already familiar with the basics. The manual that came with the machine was limited (10 pages) in information. You would think for $400 you would get a little more detailed info. Just about everything I have ever brought will give you bold instructions on what you need to do before you use it the first time. This did but it was only safety instructions to keep from getting electrocuted or injured. The box said it included three trial size bottles of cleaner but I couldnt find them. Instead there was a random piece of packing cardboard in a plastic bag (picture attached) by itself so I assumed it was a factory mistake and that the bottles of cleaner were supposed to have been in that bag. I followed the directions in order and filled the tank with water and cleaning solution, put it on the machine and then put on the dirty water tank as it said on page 4. Page 5 told how to clean your carpet and gave tips. The first tip was to remove the cardboard cutout from the foot. I looked down and saw a little piece of cardboard sticking out from the foot area and pulled it and it came off. My thought process was it must be a small piece of cardboard since it wasnt mentioned in the directions until after it tells you how to fill the tank and put it together to start using and it, plus you cant turn the machine on its side after you fill the tank and, again, it was only mentioned as a TIP. So, after removing the cardboard I started cleaning my rug but after a while I looked at the dirty water tank and the amount of water in the tank didnt seem appropriate to the amount of solution I was applying. I continued to go over and over the rug trying to suck up water and after a good while stopped and looked up troubleshooting. It said check the rollers so I removed the tanks and turned the unit on it side and there was my problem - a LARGE piece of cardboard that stretched from one end of the base of the machine to the other. I would hardly call getting that thing out of there a TIP - It should have been clearly stated as BEFORE USING OR FILLING THE TANK BE SURE TO REMOVE THE BIG A*# PIECE OF CARDBOARD FROM THE FOOT OF THE MACHINE. But at least I had found out the problem and was now able to suck up dirty water. The dirty water tank filled and now it was time to go outside and empty the dirty water. Imagine my amazement - and embarrassment (neighbors were walking by) - when I poured out the water and out came the three bottles of cleaner AND a huge piece of cardboard. I definitely looked like the proverbial dumb blonde. It wasnt until later when I looked at the Whats in the box section that I saw the very last thing mentioned was the cleaner was in the dirty water tank. Who would have thought?! I had made the mistake of looking at the outside of the box to see what was in it and never bothered to look at that part of the manual. Plus, the manual showed pictures of what was inside the box and since I glanced over the pictures, I didnt think I needed to read a description of the very last thing mentioned which was the three bottles of cleaner. My advice to Bissell would to please change your manual and include: BEFORE YOU USE FOR THE FIRST TIME! 1. Turn the unit on its side and remove the large piece of cardboard from the foot of the machine. 2. Open the dirty water tank and remove the three small trial size bottles of cleaner and the large piece of cardboard from the tank. Like I said earlier, the machine works great but I could have been saved a lot of time and aggravation had those two small but important steps been included prominently as BEFORE YOU START items in the manual. But the machine does work great!

Got this to replace my parents Hoover which has been sorely abused and used due to the pet messes and insane amounts of carpet cleaning I have had to do. I will highlight on some of the good points and some of the bad. Pros: Excellent brush and suction control, had I used the Hoover over this, my carpet would STILL be wet 20 minutes later. At the same mark, using this machine the carpet was just Damp with a hint that it was just cleaned and completely dry within the hour.*Drying conditions vary upon environment, material, temp and humidity levels of the area being cleaned. The suction hose Locks in tight and has a rubber gasket to ensure maximum suction, the design is also loaded directly into the soiled water holding tank from the top unlike the Hoover which spills all of its nastiness back onto the floor that was previously in the hose. Its advised that you walk the water back into the tank (Hold the head of the hose up high in the air to make a straight line as possible with the hose into the holding tank to reduce residue when you detach the hose (make sure unit is running during this time). The soiled water compartment is extremely easy to detach, dump and clean. Unlike the Hoover which has a filter inside of the soiled water compartment, this one has a wide mesh filter so only the heaviest of particles get caught in it (works wonders on soiled carpet thats covered in dog hair, no more stopping and having to clean the filter) Easy foldup and store for later design, the machine is actually LIGHTER than my Hoover. It does tend to be a little bit more heavier when fully loaded with solution. Machine does not have a separate vat for solution, it requires the solution to be mixed with HOT water (Faucet Hot, not steaming hot). However if your just doing a general spill pickup, loaded regular water and you should be fine. Cons: A bit harder to turn than my Hoover but not much more. Tends to get caught up a little bit more on carpet seems (from tile to carpet) and such but then again, this is also the design of the machine to ensure maximum contact with the carpet. This thing really did an excellent job cleaning dog diarrhea out of my carpet that was standing for some time (Looked like a giant cookie by the time I got home from work and found it) This is the best machine between Commercial and Home Use, a mixture of both at a decent price. DOES NOT HAVE A HEATER! Then again, you shouldnt be using a steamer on Carpet to begin with, especially with wood floors underneath. Best way to clean a stain from a carpet. 1. Clean ASAP 2. Put a pre solution down, I generally like to dilute Dawn Dish Soap in hot water and use it on the stain, let it set for about five minutes. 3. Power up the BG and go over it with solution mixed in hot water, pass over the area a few times or until stain is removed. Allow to dry and vacuum after to restore the fluff of the carpet. Never, ever ever use steam on a carpet stain. This permanently sets the discoloration of the stain into the carpet and ruins it. Steaming carpets also destroys the hardwood underneath the floor so if you enjoy floor rot, I would highly recommend using a cold water machine like the BG. This did an excellent job bringing the water back up over my Hoover. (As long as you can get as much water up as possible your hardwood should be OK) Do not use on hardwood or laminate wood composite floors.

Cleans so much better than my old bissell which I spent more time refilling and scrubbing my carpet on my hands and knees. I pretreat my carpet and can shampoo an entire room without stopping to refill with my new one

This is our third different carpet shampooer in the last three decades.. at least thats how I remember it. One was a Hoover with the five round spinning brushes which we lost in a house fire, and I cant remember the other It heated the water but got tossed because it eventually leaked. I will add that I worked for Electrolux one summer for some spare change when I was teaching so I have been around some pretty nice equipment and know how to clean carpeting. We have a new home now with some very nice, upgraded carpeting. We needed a new shampooer because we live on ten rural, burned-over acres with a lot of dirt and dust when it is dry and a good amount of mud when it is wet. We also have a rambunctious German Shepherd. With a sort of beach-sand, tan color deep, dense carpeting I want to keep clean I needed something that could do the job. I spent a good amount of time shopping and when I finally came near the end it came down to a choice between the Bissell Big Green and the Rug Doctor. I chose the Bissell. The pre-sale factors were the numerous reviews of the Bissell stated that it got the carpet really dry, it was easy to use, it was smaller, and came with the accessory hose, and cost less. I got a chance to shampoo the entry way at our front door. There is a vinyl area just inside the door, and beyond that is a carpeted area about 12 feet long and 6 feet wide. Following the mixing directions I made about half of a tank of cleaner and followed the directions for use. Hold the spray button while walking forward and then back, then release the button and make a similar pass to pick up the cleaner. I did much the same for three small area rugs made from scraps of the same carpeting. One of those sits in the kitchen at my espresso bar and gets stained with coffee grounds, dripped coffee, and more. Also the carpet inside the utility room with a door to our attached garage. That one acts are a door mat from when I come in, sometimes with muddy shoes from working on our property, often with hand tools or when running our tractor and chipping burned brush and trees.. You can imagine what that one looked like. The results: I could not be more pleased. After just 8 months living in our new home it was astounding how much dirt Big Green pulled up. I made an extra pass or two to pull up as much of the cleaner as possible, and just after a couple of hours the carpet felt humid when I ran my hand over it, and in around four hours was dry. I vacuumed the carpet I shampooed this morning and you could close your eyes and walk on it and feel how much fluffier it is compared to the area I did not clean with Big Green. SUCTION: good suction efficiently applied to carpet is the key to an efficient shampooer. You can use a garden sprayer and a floor broom to loosen the dirt, but without a way to get that moisture and dirt up it is a waste of time. Big Green has an efficient brush roll that is easy to clean and by removing a few easy-to-access screws makes changing belts easy as well. And did I mention excellent suction! Even the hose and hand tool did a very good job on an old muddy footprint my dog left some time ago. With the other shampooers I would have to shampoo, then pick up that liquid, then put clean water to rinse the carpeting and it would still come up dirty, and then sty wet for a long time, sometimes being heavily humid still the next day. I had rented the Rug Doctor in the past and am so glad I got the Big Green. For a home owner, it surpasses the Rug Doctor in so many ways. It stores easily in a closet, the tanks are easy to fill and clean and attach simply and quickly to the base unit, the handle release can be operated by your foot, and the folding handle makes storing easy. Although it weighs around 50 pounds, it is not difficult to move and the weight keeps the business end on the carpet where it belongs. Have you really read this far? Just go buy the thing and enjoy your clean carpets!

I have previously owned a Bissell but it wasnt a deep cleaner. After reading the reviews and Amazon running this on a lightning deal, I purchased it. After vacuuming all the carpets, I started this machine up. I have used a Rug Doctor and thought that it did a fair job. This machine BLOWS a Rug Doctor out of the water. It came already assembled, all I had to do was remove all of the packing material and lift the handle. My first impression: 1. While heavy, it maneuvers very easily. Much easier than the Rug Doctor. I attribute this to the fact that the handle pivots forward and back like a vacuum cleaner does rather than being stationary. 2. I liked that you didnt have to fill a bucket or other tank to fill the clean reservoir. The clean tank comes out of the machine to be filled. 3. This thing SUCKS! I mean that in a good way. When using the RD (rug doctor) the carpet always stayed wet for hours. With this machine, even with spraying in a forward motion and then again when pulling backwards (so 2 applications of solution with only one removal), on a second pass to remove the water, there was very little left in the carpet. 4. I LOVE that I can see the water that has been pulled out of the carpet. It lets me know just how much water is being put down and how much is being pulled back out. 5. The machine does tell you when you are out of solution and its easy to see the level by looking at the tank. Its similar to knowing how much milk is left in the carton thru a frosted surface. 6. Dumping the waste water is fairly easy. The only downside is that once you remove the top portion (where you see the water being sucked into the waste tank) there is nothing really to hold onto when dumping the tank since the handle is on the top part. 7. Even after thoroughly vacuuming the carpet, this machine found hair that my commercial vacuum did not get out of the carpet. 8. We do have a cat and dog. The dog is very stubborn and if anything hits the floor, she either will try to eat it or cover it up by peeing on it. There was a single spot that after treating with an enzyme solution and cleaning with the RD, there was still an odor. After a single pass with this machine, the odor was gone and there was no longer a strange feeling to that part of the carpet. 9. When using the RD, I felt that I had to go over the carpet several times, keeping in mind that all of our carpet is under 3 years old. With this machine, I could tell with my bare feet that there was a definite difference to how the carpet felt after just one pass. 10. The carpet was dry within 3 hours even in the areas that I had made a forward and backwards pass. Our carpet has a pretty deep pile as well. About 3/4 of an inch in length to give you an idea of what type it was used on. 11. The only problem that I had was operator error. When I filled the tank the second time, I did not get them lined up exactly right and it would put water down but nothing was being pulled back up. I unhooked the latch, reseated the top tank and viola! Back in business. So far I have not found any downsides to this machine but I will check back in after the next time I use it.