

Dragon NaturallySpeaking Premium 11 [Old Version]
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mike
> 3 daygreat product, no complaints works well for what i am after. dictation works much better than transcriptions (more accurate), so be prepared to do more proof reading and rewriting when transcribing audio, but it does the job. one tip is to specify shipping address that is open after you get off work. i work mon to fri 8 to 5. they ship from 8 to 7 pm.
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Tucson
Greater than one weekThe product is inexpensive and works well if you are willing to spend the time training it and correcting every grammatical error every time they occur and use a spell checker. If you are not willing to do that you will be frustrated. I use this product for medical transcription and once you add commonly used medical words into the vocabulary it works OK after continual training. It works best using templates. However, if you are viewing images in one window while dictating a report in another this is not the product for you. Only Dragon Medical works in hidden mode and this version cannot be upgraded for that function, so I have to rate this product as only above average. Technical support is painfully slow and not always accurate by email.
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Linda F.
> 3 dayI havent had a chance to use this much, yet. So far, though, I have been happy with it. I didnt realize when I purchased it, thought, that the headset was not USB so that makes it a bit inconvenient. Otherwise, it seems to be working well. With more practice, Im sure it will make my life much easier.
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DJ Jazzy Jonathan
> 3 dayI love the Dragon NaturallySpeaking system. I am in college currently working on a graduate degree and use my Dragon quite often. My only complaint so far would be that it does not play well with the reference section on Microsoft word. And sometimes does not play well with Microsoft office but, these occurrences are not frequent. I would recommend Dragon anyone who has a lot of typing to do.
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Laura Alethea
> 3 dayThis program seems to work well enough, but I wouldnt, based on my experience, recommend putting it in your startup folder unless you are a real computer whiz. It will take over your computer and if you try to get it out of there it may cause a big mess. Thats what happened the FIRST time I tried to use the program. Then I found out you cant use both the English and the Spanish versions on the same machine. You cant use more than one copy of DNS on one machine. When I bought the Spanish version (after purchasing the English one), I found this out the hard way. The rep did not tell me though that if you just get the Spanish one, you can make a profile in English and Spanish using just that one. Things would have been a lot easier if she had. When I got my machine into a mess trying to put the Spanish version on, I called them and another rep essentially told me that you can only use one language at the time. The gist of it was from what he said, one language, one machine. This turned out not to be true. Later, I had to uninstall my English copy and it wouldnt uninstall properly, so I called them again. The rep sent me a link to download a removal tool which worked fine. That particular representative was extremely knowledgeable and very helpful. While I had him on the phone I mentioned the bilingual problem and THEN I was told that the Spanish version will let you set up profiles in both languages. Well, I now have the Spanish version installed on my machine and it works fine for both languages. So, in my experience their customer rep department is batting 33%. Or however you say it. The program itself is not difficult to learn but it will perform SIGNIFICANTLY better if you have copious amounts of written documents and e-mails on your computer that have the same sort of vocabulary that you use. It goes out looking for these when you first train the program, and the more that is available, the better the program will recognize what you are saying. Otherwise, you have to train it more frequently.
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heyheyjenee
> 3 dayUPDATE 2/7/13: I totally forgot to post an update. Like I said...I hate to leave bad reviews so I am very happy to be able to add a star to my review after using the product. It works well if you do the reading samples and let the software adjust to the way you speak. I was able to write my book really fast by being able to speak into Dragon Software. Would get 5 stars except for the customer service issues way back when (which did end up finally being resolved). :) UPDATE: I finally reached someone who could help me. It took longer then I wanted but he was very helpful and nice and resolved the problem. I dont want to return the product because I really think it will help me. I get to try it tonight and I will post my thoughts on it later. FIRST POST:I do not like to write bad reviews. HOWEVER, I called NUANCE customer service twice and I was told they could not help me because I purchased their product from Amazon.com. PROBLEM: I got the software and my computer will not recognize the CD. I had the same problem with Adobe Creative Suite, however when I put an HP CD in my computer or another CD it works just fine. If they send me another CD, it probably will react the same way Adobe Creative Suite did. I ended up having to download their software online after 3 attempts. The annoying part is I have a SERIAL NUMBER for the product I purchased. All they need to do is give me the download link and I can enter my serial number as verification....BUT NOOOOOOOOOOOO!!!! It is a simple solution that their customer service can not comprehend. I have class on Wednesday. I was hoping to be able to get my homework done through Dragon because that is the only reason I purchased the product. I am upset because once I am able to get the product downloaded I still have to train it and see if it actually works. Their customer service is awful and I saw this in other reviews, but when I saw their Vice President of something in their company responding to their bad reviews and trying to make things right, I thought they were making a sincere effort to improve their customer service. I guess all they do is damage control instead of having good service from the start.
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StopTheInsanity
> 3 daySeveral things to bear in mind with this product: 1) TRAIN it! Take the time to train the software to recognize YOUR voice and it works very well. 2) THROW AWAY the headphone and mic set that comes with the set. It is frustrating. I found out by using the rig with another software that the mic seems to get tired after a few minutes of recording and your voice seemingly begins to fade off. It happens 100% of the time. IF you need to use this one, experiment with different mic positions and take the sponge off of the tip to make sure the pick-up is facing the right way. 3) Highly recommend a USB headset like the Logitech USB Headset H530. In fact, I would have paid more for the software bundle to get a better headset. Nuance is not making the experience a great one, but its not a bad one either.
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TCConde
> 3 dayI am a writer who was looking for a way to write another novel without getting typers cramp. My novels are running roughly 180,000 words so anything I can do to tighten that up is only good. I am not using it for its intended purpose yet; however, I still believe it can do it. It will not do it right out of the box. That I know. You first train it to respond to you. That takes a few days anyway. My other problems were two-fold: First, finding the right headset. I use an Andrea now and I am glad I found them. The set that came with the Dragon software is not good. It picked up something like 1 in 3 words I said. I have no idea why, but it was pretty bad. The other problem is this: When I am dictating, I can manage 2-3 sentences before I pause to think further about what I want to say. For it to really save time, you have to know what you want to say and how you want to say it. In my own case, I was using the time it took to type to think about what to say next. This is SO fast, I couldnt do that. So I first build a story structure/outline to follow as I dictate. That does make it a LOT easier. Long story short, I think it WILL BE great. I need to get used to it and it needs to get used to me. It is not an instant solution, but for anyone wanting speed or needing it to deal with a life challenge AND you can deal with a learning curve, this could be the answer to your prayers.
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Jason
11-06-2025I have used voice recognition software at work for the past 6 years and have really liked it. I wanted something at home to allow me to take notes while I read without stopping to write it down. Im in the medical field and had concerns about how well this would work with all the specialized vocabulary, but it works great. I wasnt about to spend 1500 for the professional medical version and Im glad I didnt. Its easy to use and overall money well spent for me. I only use the product for a specific purpose so I cant talk much about all the features, but so far it has worked great. My only complaint is that the headset is uncomfortable.
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HedgeHocker
> 3 dayIf you lose your CD you are done for. I am told by thier online store (they issue the dowload version for replacement) also general customer support ..that they offer no download for those who do not buy directly from them. I consider lack download service to ALL customers stealing in 2013. They wanted me to buy another CD. I am not kidding. Ive got the Amazon reciept in front of me. I dont like it but have to use it. I am forced to download an unaltered .ISO (illegal? hahaha!) to install it. I need it because I am a developemntally disabled adult who has trouble communicating day to day and staying on track. My mother is in an terrible situation requiring me to write Adult Protactive Services in Oklahoma; a conservative Right To Work state with social service job-soakers. Ive got to fight for my mother by writing officals and authorities. Thanks Nuance?? I will PIRATE your softwares from now on if I have to make the crack myself and there is no better help available.