Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

Moved to another city and being separate from my girlfriend recently. This device just makes it much easier for us to stay connected and feel being together with the high-quality camera and sound. The camera can be covered up when I am not using it. So I dont concern much about the privacy issue. It would be a great present for your remote friends, family, and lover.

I love the way the camera follows you around. I bought one for my daughter also, and she can carry on a conversation while preparing her dinner. Its almost like being in the same room with her. The picture quality is great. I also like that I can have it show me the news if I miss it on television.

This product was easy to program. If I got stuck on an item, customer service was very helpful to resolve

Arrived very fast, this product can support great video calling experience

Wowww es increíble lo súper recomiendo para las video llamadas grupales

This system has already broken twice. Yes portal customer service replaced it, but same thing keeps on happening. The frame picture feature is worthless, no matter how many pictures you upload it always shows the same ones. I wish I would have realized before I purchased it. Tons of people complaining of the same problem all over the internet. On spotify there is no option to write down the song or artist you are looking for which makes it super inconvenient.

For many of you the reason why you buy this is for an easy way to do a Facebook LIVE but now they have removed that app and you cant even use it for the reason why it was made. I contacted PORTAL, which has now separated off from Facebook and they said it wasnt their department. Ive tried reaching out to Facebook but they have not replied. if you buy it for ZOOM or for Workplaces then go for it, but the main reason why most people buy this device it can no longer provide that service. If I could return it I would!

I’m so confused and annoyed! I purchased this and was so excited to try it out. I’ve had the Original Echo Show since it’s been out and I’ve loved it! It’s been acting slow and out of date recently and so I wanted to update to something new and I was going between the Echo Show 10 or the Portal Plus and I decided on the portal plus because I loved the bigger display screen. I get it and I’m in love with it until I started trying to use the basic features that my Echo Show had because the Portal Plus has Alexa built into it. The portal plus is terrible! I asked a few of the basic questions. “ Hey Alexa/Portal, connect to my phone “ It wouldn’t work and I had to go to the device and click on my phone or go to my phone’s Bluetooth settings and click on the device to connect them. “ Hey Alexa/Portal, call whoever “ It said I had to connect my contacts when I already had all my accounts logged in and active. “ Hey Alexa/Portal, play Spotify “ It never worked either. It doesn’t play my music unless I connect it from my phone. So that’s makes this device almost pointless if I can’t even ask for the basic question that everything else can do. It doesn’t even have a drop in feature like the Echo Shows but it has Alexa built in!? Okay… I’ve had this device for about 2 weeks and I get home yesterday to see that my device completely reset and I had to re do everything! So I decided to go ahead and return it and exchange it for the Echo Show 10. I know it’ll do better. Really sad if you ask me. Very disappointed.

The video on zoom is great, but there is not an option to share screen when using zoom.

The portal is very easy to navigate, I use it to talk to my granddaughter who can navigate through with ease as well and she will be 6 on Jan 22. My son wanted one for Christmas, so each house has one and we all enjoy it!!