Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

Excellent, we love our Portal plus. The camera is sharp and the sound is great. I use it for meetings and calling family and friends. The packaging is excellent, it protected the portal so well and very sleek design. it came with no damage at all. I highly recommend this product

When I spoke with people at the store it was my understanding that I would be able to hook and connect up with my existing Amazon speakers throughout the house. So far that doesn’t seem to work otherwise it’s a great product.

The device functionality is actually pretty cool, when it works. But be prepared - it’s terrible in a mid-range WiFi area. You basically need it to sit right next to your router, which limits where you can actually use it. We placed ours in our kitchen, only one room away from our office where the router is, and all day long kept hearing pulsing sounds from the Portal as it disconnected and reconnected to the network. At first, Portal’s customer service was responsive and helpful, until I sent them a video of the problem and they handed me to one of the “technical experts” who basically repeated the same troubleshooting process as their frontline staff. Subpar product with subpar customer service. Wouldn’t buy again.

We love our Portal to spend time with our family that is out of state. I have used Story Time for our granddaughter. Only one concern, we had a Portal+ that only lasted 18 months. A lot of money for only 18 months use. However, we are hoping that it was a fluke and this one lasts for a longer time. We gave the 10” Portals as gifts and they have lasted for a few years.

My grandbabies moved out of state and I got 2 of these to keep the connection. We call each other all the time and its so easy to play games. We even get Alexa in on the fun, my grandkids will tell Alexa to play a song and we all just dance all around the house and just like its suppose to the Portal follows us. Sometimes we have to be sneaky when were trying to play hide and seek so Portal doesnt follow us and give up or location before the other peeson is done counting. If you need to stay connected this is an amazing option.

I like being a hands free device, I like when it chases me around the area and I like the crisp screen. I dislike that sometimes have to shout Hey Portal to be heard and I dislike when it gets lost in some rare occasions. Overall, I like it and I wish it keeps evolving.

Portal is great! Amazing clear camera that follows you and pans out to include others as they enter the room. We can now celebrate with my parents who are 3000 miles away! It really is like they are in the same room! Sound quality on the Portal + is nice too, as are the Alexa features that are built in. Calls are encrypted and there is a camera cover as well as an on/off switch for the microphone. For the crazy conspiracy theorists out there that choose to return this simply because of the Facebook name....better return your Smart TV, turn off all your cell phone apps, return anything Ring, Alexa or Google related..... better yet, maybe you should consider living off the grid because the future is here!

Moved to another city and being separate from my girlfriend recently. This device just makes it much easier for us to stay connected and feel being together with the high-quality camera and sound. The camera can be covered up when I am not using it. So I dont concern much about the privacy issue. It would be a great present for your remote friends, family, and lover.

It is easy to set up

This product is excellent. We purchased it for an elderly family member at the beginning of the coronavirus pandemic, and it has helped her to feel included in family get togethers. The speaking features make it so she does not have to type on it, which is perfect for those with limited eye sight. It is very large, and the rotating feature makes it easy for people all of levels of technological knowledge. Excellent product