Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

Really impressive. Easy to use for my 75 year old parents, excellent quality, and the AI in the camera allows them all to be in the room and get on screen! Love it

Aside from the amazing video and audio quality, I love the zoom in/out feature which follows my children’s movement around the room. An amazing investment!!

I have Echo, Google, and Portal Smart displays, several of each, and, for photos, the Portals are the best. The other features are ok on the Portal but not as refined as Echo or Google. I was quite surprised with the sound quality of the Portals. Very happy with the Portal Plus.

Wowww es increíble lo súper recomiendo para las video llamadas grupales

It’s ok

easy to work with

First, I think this is a great idea and an exciting product A simple, turnkey piece of hardware for doing Facetime with some great features. The problem is, its a product by Facebook who is only really known for their social media application, not for specialized hardware devices. And theres a world of difference between those two worlds. As applications go social media applications are not terribly demanding nor highly sophisticated programs compared to many other applications. Especially when theyre written in such a way as to function in the browser world. Specialized hardware applications, on the other hand, must take into account not only the dedicated application that runs on it, but also the hardware and device interfaces that allow it to connect the the outside world. This is the stuff that can become very tricky when trying to make those complex hardware interactions appear to be very simple and bulletproof. Given how easily this type of thing has become in these day of WiFi connected smartphones, computers, laptops, and streaming devices its easy to overlook that complexity unless youve been in the hardware world for a while. And this is where this device fails. Right out of the box when this device fires up it presents the user with a list of available WiFi connections. You select the one you want and youre asked to enter your password for that network. It sounds simple, but if it fails you dont get much information about why it failed, so troubleshooting it is a problem. The device doesnt come with any information about where to call for support, so unless you know how to do a Google search and find the support site, youre stuck. Once you get in touch with the support line they run you through some very simplistic troubleshooting steps such as a reset of the device and power cycling your WiFi router (which affects anyone or anything else that happens to be using that router at the time). After those few simple steps it gets beyond what the first level of support can provide and they escalate it to the more advanced support group who, in my case, simply emailed me to send it back to Amazon and get a replacement. Given this experience I determined they really werent ready to be operating in todays more sophisticated hardware environment quite yet and simply sent it back for a refund. The device came with very little in the way of documentation of support information. If youre trying to make it appear to be simple, then it must be bulletproof. Otherwise, its just frustrating and not worth the time. Especially for the price theyre asking for it.

Facebook engineers did an awesome job with the development and functionality of the Facebook Portal+. The Portal+ is a great option for anyone in the business environment trying to collaborate with a distributed team or just trying to communicate with family and friends through WhatsApp. You will love the Smart Camera! The Portal+ comes in handy specially during the Coronavirus pandemic. Everyone should get one of these units.

I bought these for Christmas. My family loves them! Especially since it was a rough year. We could talk like they were in our livingroom!

This thing is amazing. Its perfect for us in a kitchen, where you would move around while talking. The camera follows you and focuses on you, wherever you are. While its not otherwise engaged, it displays your Facebook photo album. It also supports multiple Facebook accounts (but not multiple alexa accounts), so it can mix pictures from your partners account in the slideshow. The mic is excellent. Alexa can hear me from clear in the other room, just like a person would. I can say alexa, play cbs news, and the live stream comes right up. Its big enough that I use it as a mini television to watch the news while cooking. LOVE IT!