Honeywell VISTA-20P Ademco Control Panel, PCB in Aluminum Enclosure

Everything worked and programmed easily. Will buy again.

I highly recommend against this product. The customer support at honeywell will not help you at all unless you are one of their dealers. They market these as DIY, but if you have technical problems they want you to hire one of their dealers to troubleshoot the issue. They will not give you any technical information over the phone, even if you can prove that the system is yours.

Works fine but as with other Honeywell alarm products, documentation is not aimed at the amateur. Takes a while but with some good DIY video on the internet, you can eventually get there.

Great alarm panel and price. The only issue was no user manual for the customer. This was surprising as all other panels I have purchased in the past always had the user manual so the customer has something to reference to about using their new alarm system.

I bought this to replace a VISTA-15P that was locked to a security monitor service provider. This VISTA-20P is 100% compatible and the switch over went without a hitch. Now I switch service providers any time.

The metal can is cheap - metal too thin. It deforms and door wont stay closed. Previous purchase from years ago included stronger can

Compared to my old alarm system, the Vista 20P has proven to be much more reliable. Im using it with a 6160RF keypad / transceiver, which is centrally located within the house. For entry detection, I use four door-mounted wireless 5816s and six 5800PIR wireless motion detectors, which have operated flawlessly thus far. No missed transmitted signals and no false alarms. I was having to put up with those occasional problems on my old system, but no more. The Vista 20P control panel and associated accessories seem to be well designed and reasonably priced. Mine did come with a 4AH battery, but I had already ordered a Yuasa NP7-12 7AH battery, so I used it instead. I added a 4204 relay board inside the 20P cabinet so that I could disable two garage door openers and light up an alarm status LED when the system is armed. Everything works well. I agree with the previous reviewers comment about not for the amateur because of the steep learning curve when programming the 20P system. I am a previous hardware engineer with some software experience. I did a lot of Honeywell document reading and some internet searching to learn how to program the system, but once the proper commands were entered, everything works as it should. Not all of the programming info is located in a single document, so one must search. After finishing the programming, including authenticating ten detectors and four wireless key fobs, I have a high level of confidence in this Honeywell system. It is interesting to watch the 6160RF alphanumeric display while others are tripping the motion detectors and opening doors. It displays the customized zone name in addition to the zone number, which is a nice touch. My main suggestion for improvement would be to offer a simple step-by-step guide for programming, contained within a single document.

Technician says it’s the best!

Perfect product!!!

will buy again