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JON MEREDITH
> 24 hourI bought this tune-up software for my two computers. The laptop computer had some essential files removed when I started the program. The computer would no longer boot. Upon a trip to Best Buy, the Advanced Technician found that some files been deleted files had the computer had to be formatted, windows 10 reinstalled and all personal files and software were lost. This repair costed me over $200!! Now that the laptop runs fine!
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Karen bolick
> 24 hourSystem Mechanic is an excellent program yo clean the clutter out of your computer and let s your computer run faster.
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Mark H
> 24 hourIve been a System Mechanic user for years. The last update works flawlessly on one computer and will not start on my other computer. Six weeks after making Iolo aware of this problem they finally offered to try a remote terminal session to trouble shoot the problem. Ive had dozens of software and hardware companies do remote terminal sessions to trouble shoot problems. This was the first time the person on the other end accessed my computer and made changes without explaining their actions before they do anything. Once the session began the person made no effort to communicate with me. I asked for a manager but Alex was in a meeting and never called me back as I requested. I can only assume Iolo thinks their customers are not intelligent enough to include in their trouble shooting effort. For me, this customer support experience was rude and insulting. Iolo automates simple tasks Windows performs on your hard drive. Iolo invented the interface not the tasks their program performs. I would NOT recommend anyone buy this product. Other companies do not treat their customers like idiots.
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Brian
> 24 hourI had one before...But this one needs to be repurchased every year......Rip Off!
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Frank Magnarelli
> 24 hourAlthough the product seems to work, I have found it impossible to get any technical support via mail or phone.
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George Bunch
> 24 hourIm satisfied with this product and it worked just fine since Iv installed it. I will recomend this product to a friend.
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Pamela
> 24 hourMy computer was so sluggish that it seem to take forever for my pages to load. Some would time out cause it took so long. But since day one of installing iolo on my computer, I was amazed how much faster everything I needed or wanted to do was! It cleaned out all the junk that was slowing my computer down and it was so easy to install and use!Best decision I have made!!!
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R. Collier
> 24 hourThey sent me an email informing me that I would soon be renewed at a high price ( $56). I was used to paying about $25. I went looking online for a better price and found it at $27. I downloaded the software and activated it several days before the auto-renew date. I also stopped the auto-renew on their site which took me an hour to do. Thought I was good for another year at a good price. Then I looked at my credit card statement and saw that they charged me TWICE for the same software, once for $27 and again for $56. I went to their site and chatted with a rep about the problem and thinking that I would get a credit for the $56. No such luck. They refused to admit their obvious mistake. DO NOT choose auto-renewal when you buy from this company. It is very difficult to cancel it later and then they ignore it. I have been a loyal customer of theirs for over ten years. I expected better treatment.
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Al
> 24 hourhave been using Iolo products for many years
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R.V. Winkle
> 24 hourI have used System Mechanic for years and have been very happy with it. However, after purchasing the latest version and installing it on my Windows 10 PC, it corrupted my Windows OS, making my PC useless. Their technician said I would have to reload the factory OS, which would erase all of my files. Not being able to log into Windows, I went to the Microsoft website for assistance, where I learned that there are issues with System Mechanic and Windows 10. I spent a lot of time resolving the issues it created, and when I finally got Windows 10 re-installed, I discarded System Mechanic PERMANENTLY. No more System Mechanic for me!