Won’t print FedEX labels

This printer is absolutely perfect for a small business. I read a lot of the reviews prior to purchasing and I am glad I did. I had some trouble with the initial set up due to the directions being very short and non-descriptive. The reviews helped me and now I just love this little machine!

ShippingPrinter instructions video is misleading. The video does not show all the steps. It shows printing a pdf file from your phone. But it takes much work to create correctly formatted pfd label file. eBay makes pdf with label and instructions on one page. You would need to crop eBay to have only the label and you need to orient it correctly. Other printers have software to do all the work for you but this printer makes you do the most of the hard work. It takes me less time to print the whole eBay label page on paper, cut the label and tape it on a package than using this printer. Considering to return.

These print great, but we couldnt get them to stop printing a blank label after the initial printed label. Manufacturers recommendations did nothing. All settings in printer preferences and properties said it was set for the correct label. Used the auto feature as explained for the printer to set the label correctly. Nothing worked. We returned them.

I received my printer today, I had trouble setting it up. I did everything the manual it came with said and what I could find on the internet. The customer service number does not work and you will not get an answer back. Im highly disappointed in the product. I tried setting up through my android and the only thing is the blank labels. I cant get this piece of junk to work at all. Im returning this for a better product. Seriously, spend the extra money and get a well known printer.

Work very well by Bluetooth, so it’s good because is unnecessary wifi to print. You can you your Iphone (by free app) to print labels 4x6. I loved it!

Horrible at best you get no response from them on the phone or on their so called watsapp message service. Nothing but garabage customer service.

I had to call the company for them to help me install on my computer. It kept asking for a passcode (which is 0000). It does not come with clear instructions. But works now.

Not user friendly at all couldn’t get it to print from my phone like it said I could do

After major headache with the suggested app of Shipping Printer, found one that actually works with the Jaden printer. The app I found is called ReturnPal and worked as soon as I downloaded and installed it. One that was installed, my iPhone connected right away and printed a test label. Still having issues getting printer to connect to my MacBook Pro via the cable, but I am sure that will be able to rectified even though the driver software was installed per Jaden’s instruction manual.