Merax Luggage Sets Clearance with TSA Lock, Expandable 3 Piece Lightweight Suitcase Set 20inch 24inch 28inch (Blue)

We had this product for better than a year and barely used it. On one trip, the wheel on the largest broke (the entire plastic surrounding the wheel tore completely). My expectation was that wed have to buy a new one since it had been over a year. They considered the problem a warranty issue and sent a replacement. I dont know if the issue was a warranty issue or if the issue was that the airlines were too hard on the suitcase. What I do know is that they stood behind the product and made the support super easy. They sent the replacement within about a week of the customer service call. No extra cost to me. Rock on!

The color is vibrant ans luggage was easily seen at checking. TDA lock was easy to set with no issues. I over packed for our cruise and was worried if my clothes, shoes, beach bag, makeup case, packing cubes, and jewelry would fit. Yup it all did. I totally forgot about the extended zipper on here but didnt e en have to use it. Rolled right through customs and on ship carpet with no issues. This was great value and great purchase for me!

Exactly as described. Lightweight and strong outside shell. Fast ship. Will be using it to transport Christmas gifts safely!

I haven’t had a chance to use it yet but i love the color and handling of the wheels as they turn where i need themvto turn!

When I first got it, I took all pieces out to make sure it was what I wanted and tested all pieces. It’s so sweet how it’s so maneuverable. You’ll love it

As a carry on this gets the job done but there is not extension to get more space, this luggage is def for the light packer. Zipper popped on me upon first zipping lol but I was able to fix. Other than that my biggest beef is the wheels are a bit janky which I didn’t realize was so frustrating till I was about to hurl it across the airport. 6/10

After purchasing this product I was surprised by the size, and let down tremendously by the durability. Holds up fair, but seems rather flimsy and cheaply made. Found a more sturdy and reliable product at a store for HALF the price!

Recieved items in a timely manner via Fedex. Items seem to be 100% as advertised. Telescopic handle mountings seem a little flimsy, time will tell. Each item included reset instructions for locks.

I was about to cancel order but it arrived earlier and was able to use it in my trip. So far so good.

When I had a small issue arise with my middle suitcase, I alerted the company directly over the Amazon Messaging system. In my first use with the 24 suitcase ONLY, the internal zipper broke and was not repairable. My larger suitcase and my carryon, conversely, worked perfectly. When I made the company aware of the issue with the 24 suitcase, I sent photos via Amazon Photos with the company directly (using the album sharing feature on Amazon Photos) for proof of the defective issue. Within days of seeing the photos, they confirmed that they sent what I thought would be the only item (the 24 suitcase, since the other two worked exactly as expected) as a new replacement. When the item arrived, the box appeared bigger than just the 24 inch middle sized suitcase. When I unwrapped it, I was surprised and delighted to find that they sent me an ENTIRE REPLACEMENT SET! Wow! I was amazed to see such an extra mile effort, as I only expected one suitcase as a replacement item. Merax definitely stood behind the promise of replacement and then some! I was thrilled to have more luggage without need of a return nor any return shipping. Nothing at all out of pocket and three new pieces to go with my remaining two suitcases! I gifted the defective item to Goodwill and was happy to write them about their amazing customer service moment. I would definitely highly recommend Merax Luggage to anyone. It is very refreshing to find a company with a brand promise like this when a customer raises an issue! Well done to the entire team at Merax. NOTE: I have since referred this company to others who have themselves also ordered their own set of three Merax luggage and none of their items had any defective zippers or issues whatsoever. Great team, great brand promise and great product line!