Nero Standard 2018

works good

I purchased Nero Standard ROM 2018 for my Windows 7 PC from Amazon. I installed it, downloaded all the updates and registered it. When I tried to burn some audio files from cds, I got various error messages. Once I just could not open up Nero Burn - it just stalled and the task manager said the program was not responding and I had to reboot. Other times I was able to add the songs that I wanted to burn onto a cd, but after it added them, I was either not able to burn because that key was inoperative or once it started burning and after a lot of time it said that the burn failed. I tried to get tech help - The box gave where to go on their website to fill out a form. No form there. Also no phone tech help (the company is located in Germany!). At the website they do not even list this version of Nero 2018! Clicking on tech support always takes you to sales page and no support anywhere there! I am even having trouble uninstalling the darn program. Thank goodness for Amazons return policy - It is free and I will get a refund of my money as soon as they receive what I received from Nero. DO NOT BUY THIS ITEM!!

THIS IS A TRIAL VERSION: PAID $99 FOR A TRIAL VERSION.

DO NOT WASTE YOUR MONEY. PRODUCT WILL NOT COMPLETE INSTALL AND THERE IS NO CUST SERV. NERO ENDED MY SUPPORT TICKET BECAUSE I USED CAPITAL LETTERS ANS THEY CALLED THAT SHOUTING. ONLY EMAIL FOR CS, NO HUMAN, AND THEN THET REFUSE TO HELP IF YOU CAPITALIZE LETTERS. NERO IS A RIP OFF

You will need to upgrade to Premium if you want to do anything worth while which I will probably have to do or find another software. Very disappointed.

I ordered this as a replacement for my 123 Copy after my upgrade to windows 10 and because it had a higher rating. I found it difficult to navigate, mostly by trial and error. It does do the job but less efficiently. Also there is not a user guide that I found on their site or a phone number or chat line to get get assistance, just forums which did not answer my questions. If you are a novice to solving technical issues I would go with an easier product. If any one has a user guide I would be greatly appreciative.

Nero makes good software, for the price this is an excellent choice.