NordVPN Standard - 1-Year VPN & Cybersecurity Software Subscription For 6 Devices - Block Malware, Malicious Links & Ads, Protect Personal Information [Physical box]

No customer support at all. If you pay with a credit card directly to nordvpn and the product does not work, or be solved over email dont count on getting your money back

Good

Very easy to set up and use

This is my first VPN and I love the Nord software and service. Easy to install and use.

Wonderful product! Works Great and really does keep your idenity unknown.

This is a horrible product. I have to uninstall this software. Do not work for computer nor tv.. Do not buy.. No stars really... Tech support is the email.. Give you suggestion to make it work. Just horrible...

I signed up in late September. This is the only app to ever cause my MacBook Pro to lock up. I have had to delete and reload the program several times in November and again in January. The customer service is almost non-existent. You only have online chat as a customer service tool. After months of problems with MacBook and iPad, I asked for a refund. I was told NO because it was past the 30 day trial period. When I asked for a manager, I was told NO. No consideration for ongoing product issues or pro-rating of the fees for the balance of my contract with them. Shop around and stay away from NordVPN.

I love the nord vpn service. I researched this product heavily before purchasing and was very happy with the service. It’s so easy to setup and I set up all my devices to automatically connect because I’m very forgetful. Nord vpn is fast and I don’t see any difference in download speeds. This vpn package also comes with a sticker to cover your webcam .( reminds me of something you would see from Ed Snowden)

the vpn itself works great and the software was easy to instal. it gives you a lot of connecting options and it is very stable with fast speeds

Their 30-day money-back guarantee that you see twice on their landing page comes with hidden rules that you only see alluded to on the bottom of the pricing page down below the testimonials and FAQ (most people will not scroll down that far) in buried in the Terms of Service (which most people will never read). Canceling the service online within the first month does not trigger the refund. You have to contact them separately for that, and you have to do that within 30 days of the original purchase or they will deny the refund. In other words, they are getting the benefits of marketing the money-back guarantee (which is why I signed up) while making it difficult for people to collect on it. My impression is that they are not on your side. If they are willing to trick me out of a few dollars, what else are they willing to do? I will not be going back to them.