NordVPN Standard - 1-Year VPN & Cybersecurity Software Subscription For 6 Devices - Block Malware, Malicious Links & Ads, Protect Personal Information [Physical box]

Does what advertises. Using a VPN can be kind of annoying though when it comes to google searches and websites, but no fault of the developer.

Safe for me to use

This is my first VPN and I love the Nord software and service. Easy to install and use.

Blocked by way too many sites/apps. Pause feature is nice but if you have to use it at least several times a day then almost totally negated. A simple feature like auto-connect on MacBook was overly complicated (redirected twice then I had to sign in on my Apple ID every time) and one time I couldn’t do ANYTHING on my MacBook for 2 hours as it effectively locked the screen. Installed it on a different MacBook and tried to do things different but had to type in MacBook password every time i opened Nord. Considering that I can’t remember any other app asking for that repeatedly in 10 yrs of MacBook, and Nord’s shady practices (read below), I’m seriously wondering what they were trying to do to my MacBook. Lastly, they LIE about the subscription end date in their app. Since I had somehow missed the end date for my first month, was checking the end date for 2nd month a few times. My month was to end on the 5th. However, when I checked the app on the 1st, it clearly said my month was to end on the 10th, as I checked it against my calendar. When the 5th came up, though, my account was cancelled (as I put auto-subscribe on just in case). THIS is how I missed cancelling the first month, despite putting calendar and reminder notifications not only for this but every subscription I own. Was going to do the 30 day money back for the reasons above but obviously missed that. However, they wouldn’t cancel the 2nd month after I was a couple days late in cancelling, even when I offered to pay prorated. They even sent me the terms and conditions in quotes in an email. In light of their LIES about the subscription end date, makes perfect sense, though. Makes you wonder how many customers they’ve fleeced this way. NordVPN is so SHADY. Going with ExpressVPN next time out.

I signed up in late September. This is the only app to ever cause my MacBook Pro to lock up. I have had to delete and reload the program several times in November and again in January. The customer service is almost non-existent. You only have online chat as a customer service tool. After months of problems with MacBook and iPad, I asked for a refund. I was told NO because it was past the 30 day trial period. When I asked for a manager, I was told NO. No consideration for ongoing product issues or pro-rating of the fees for the balance of my contract with them. Shop around and stay away from NordVPN.

the vpn itself works great and the software was easy to instal. it gives you a lot of connecting options and it is very stable with fast speeds

It is a good VPN, but some of the servers are not registered with the major search engines so you end up with overseas locations as the local connections.

After 4 + years of paying for Nord, I opened a ticket with them to do 2 simple things; change my email address and to get a username that wasnt my email address. They told me I needed to tell them the last 4 digits of the card I used to pay my most recent signup (one for 30 months of service..Ive got 5 months left), and the expiration date. I told them the card was canceled for suspicious activity. They asked for a copy of the bank statement showing the last charge, which I provided. Then I was told that I was attempting fraud (no joke), and that the results could be severe, and ended our correspondence. So caveat emptor!

Their 30-day money-back guarantee that you see twice on their landing page comes with hidden rules that you only see alluded to on the bottom of the pricing page down below the testimonials and FAQ (most people will not scroll down that far) in buried in the Terms of Service (which most people will never read). Canceling the service online within the first month does not trigger the refund. You have to contact them separately for that, and you have to do that within 30 days of the original purchase or they will deny the refund. In other words, they are getting the benefits of marketing the money-back guarantee (which is why I signed up) while making it difficult for people to collect on it. My impression is that they are not on your side. If they are willing to trick me out of a few dollars, what else are they willing to do? I will not be going back to them.

Works fine. Just like the download, but cheaper.