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Erin Dempster
Greater than one weekWe ordered three of these for our family, not one of them is good quality. We loaded our bags into our truck and when we got to the airport found out that TWO of the three the handle will not stay locked when extended making it impossible to roll on all four wheels. On top of that frustration, when we got to our location (carry-on bags not checked) they all had huge divots in the texture and scratches just from the overhead bins, I cannot even imagine how awful they would have been in the cargo hold. I wouldnt recommend this carry-on to anyone - so poorly made.
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Linda Shigeta
> 3 dayWarning:cancer & reproductive harm
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No Name
> 3 dayDoes not expand
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K
Greater than one weekI dont understand all the high ratings. The handle for the suitcase broke during my first use of it. I am so careful with all of my possessions, so I had very strong misgivings about this brand once the handle broke when I got out of my Uber outside the hotel upon arrival. The mechanism got stuck and then the interior pole that pivots with the handle just snapped inside. It was pretty awful. The only thing Ill give as a positive is the lightweight textures and feels of the luggage, which do come with an excellent set of wheels. It looks high quality, but when the handle is so faulty - and lets be honest, the handle is the most important part of the luggage after the wheels! I had to wheel it around while stooped so I didnt have to keep carrying it by the carry handle! NOTE: Thank you, Amazon, for providing me with a full refund. This is one satisfied Amazon customer, not a Ben Sherman Nottingham customer. Unfortunately, I will not be purchasing any other BSN products in future or ever again.
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betty
Greater than one weekExcelent
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CarlisleChief
> 3 daySuitcases are what I wanted with both sides interior having zippered compartments and appear to be decent quality. Wish I would have received what I ordered tho- Amazon did a reimbursement for what the difference in cost was but I really wanted was the 3 bags without having to ship back what I got and wait for another set to ship…..
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Pam C
> 3 dayNice zippered enclosures & pocket. Just roomy enough. Easy to lift into overhead compartment on plane; good fit.
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MimiPam
> 3 dayMy granddaughter loved it
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Kath
> 3 dayLooking for a durable hard side. Works great
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SimplyRed67
> 3 dayWe bought this as a Christmas gift for our daughter and she loves it. She already had the large and small size pieces so this gives her a complete set. She was surprised we found it and was very happy.