After using my stickvac for 3 years, the battery wouldnt full recharge and a charge lasted less than half the time when it was new. I didnt want to have to buy a new vacuum so I ordered a new battery instead. That solved the issue and now its back to like new. Customer service reached out to me to help me troubleshoot my issue to ensure that a battery was the answer. Their customer service is outstanding.

I had bought one of the Orfeld cordless handheld units back in 2020. I have a fractured spine and pulling out the Dyson for little things was just too much of a pain, literally. It was lite and the suction was pretty good. It did its job until the hose connecting the head split open. To its credit it still worked just at a greatly diminished capacity. At first I didnt notice the crack because it is covered when not in use by the locking mechanism that allows it to stand upright on its own. But when I would lift it off the floor everything that I had vacuumed up came pouring out. Sooo, time for a new one it looked like. The people at Orfeld were very nice and were willing to help me out. I got what was basically the same vacuum just updated. The old one feels a little bit heavier and the LED lights in front of the head are a bit brighter. The old one also stood up on its own which was a nice feature but is also, probably, what caused the crack in the hose. The suction on the new one is much better, it is more maneuverable, is a little liter, has more pliable connecting hose, and a nice little hanging charging station. The new one is a little bit shorter and the head is a little smaller but it works good and that is what counts. All in all it is a nice little vacuum that fills in when it is needed.

I love this vacuum! It is very light weight and maneuvers around easily. I used it several times before I recharged it again—which took no time at all. I have hardwood floors and tile throughout my home and it works perfectly. I have also used it in my car. Worth the money.