Samsonite Xenon 3.0 Checkpoint Friendly Backpack, Black, Medium

Bought this item from Portmantos as a Prime purchase on Amazon Day. (I only buy Prime for free returns.) My daughter did not like it as it is bulky and unlike normal backpacks, it does not collapse to a smaller volume. Portmantos, the vendor, wants to charge an extra 8$ for the return (That is a 15% margin they are netting on my back.) Free returns within 30 days is Prime policy and as it becomes more and more challenging to find a way to reach out to Amazon for customer support, the whole experience is frustrating and frankly, buying backpacks here is not worth the aggravation.

Have been using the bag for office for few months for carrying my laptop. The stitches came out as shown in the image. This was unexpected after such short time light use. Would recommend not to buy this item for daily use. There are other cheaper alternative that will last probably longer.

Great size.

Good material. Great product

So far so good. great quality for the price. deleivery on time. Durability remains to be seen, too early to tell.

Good backpack , expensive shipping

Great travel backpack

Are use this bag for work every day in the seams are coming out already not even a month old

I purchased this because I have had good service from Samosonite products in the past. Unfortunately, the first time I used this bag the zip broke. The zip was not under any stress at all. It was just poor manufacturing. On closer inspection, the zips used are now unbranded products. Its a shame, because otherwise its a nice bag.

Good quality !