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Roni
> 3 dayMy first reaction when taking my new carry-on out of the box was wow! It looks so sleek. My wows kept going; I couldnt help lifting the handle and walking across the room. The handle has so many choices for height (My other only has 2). There is also a side handle that makes picking it up to stow away easier. My biggest wow is how smooth it glides across the floor. The lack of sound coming from the wheels is a thrill. Its very light, too.
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Carroll Wehner
> 3 dayIts zipper broke after one round trip. Also, when its CX compression system makes weird noises like its springs are rusted. Also, Manoeuvrability on full load is not that great, it doesnt remain in straight line when moving.
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datura2002
> 3 dayThis Briggs & Riley Sympatico line of hardside luggage is very sturdy and not too heavy. I like knowing that I wont be needing to buy new luggage every few years. Briggs & Riley have unconditional lifetime guarantee and you dont need to keep a record of the original receipt. Id rather shop for quality luggage once rather than buying new luggage every few years when the wheels or handles fail.
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Roger from New York
> 3 dayThe handle doesn’t work well. It doesn’t always lock into place so randomly lowers while you’re moving it. The button also protrudes more than other bags so it’s easier to hit it when walking. The zipper lock is also quite finicky and doesn’t always push in. The internal design is not great. The zippered section ends up wasting a lot of space because it’s nearly impossible to get anything into the corners. The only good thing about this bag is the compression system, which works pretty well. Overall, much lower quality than what I’m used to from the brand.
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Andrea L. Travers
Greater than one weekI’ve never had hard luggage before. I heard about this brand and was looking to upgrade my Victorinox luggage due to some issues. At first I thought, this is not going to fit everything but to my amazement, it not only fit everything but then some, and it was nice and organized. I didn’t feel like I was shoving stuff in! Having another side (front side of luggage) was like having another piece of luggage. I have a spine injury so it’s hard to move and get things from Point A to Point B, but this moved like it was gliding across the pavement and airport!!! I’m so happy with this luggage!!! To make it even better it came in this beautiful plum color.
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Brian Anderson
Greater than one weekI bought as a replacement for an aging TravelPro carry on, and I could not be happier with my decision. The built-in compression system is almost magical, and really makes a difference in how much you can pack. While my travel typically involves 3-4 day business trips, I was able to pack for a week-long family vacation without issue. The bag is light but sturdy with high-quality construction. The wheels rolled exceptionally smoothly, and the variable handle heights were comfortable at multiple levels. While I dont anticipate having to do so any time soon, I will absolutely buy another Briggs & Riley when the time comes.