

TurboTax Home & Business Federal + e-File + State 2010 - [Old Version]
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Petunia
> 3 dayBought and installed Turbo Tax 2010 Home and Business. Have used turbo Tax for years without incident. Install said I have to also install Microsoft framework.net something. Turbo Tax installed. Asked me to complete a form for more information on me (i.e. Where did you buy...) Asked to update software, which I did. Then I closed the program. My computer was completely locked up. I could not even use Control,Atl, Delete to end programs and shut off. I had to manually turn off computer. Now computer wont even boot. Cant start in safe mode. Cant do anything. I get the Blue screen of death 3 hours of tech support was totally useless!!!! They twice escalated the call, was going to escalated again and they DROPPED THE CALL. Called back - and the new tech said they had no record of call, even through they took down all sorts of info. Had to start from scratch. This guy could not help and could not even escalate call. So now this program trashed my computer to unusable. Have NO help from them. Taking the computer to a shop to hopefully help out. ARRRGGGHHH. WATCH OUT!
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UNC-Tarheels
> 3 dayI cannot believe that I purchased TurboTax Home & Business and it is totally useless. First of all, when installing it went through a plethora of updates. Each time it attempted an update, the program crashed. I was able to overcome this by not clicking on the OK button and letting the updates run, in spite of the program asking for validation of the update installs. Once the updates were seemingly complete, the program froze and required a hard reset to return to a condition in which it allowed me to startup. I then spent over an hour entering my data from W-2, 1099s, deductions, etc., and then the Save option was grayed out. HOW CAN INTUIT ALLOW SUCH A PIECE OF GARBAGE TO BE RELEASED???!!! I have used TurboTax every year for the past 6 years. This is absolutely unacceptable. This is not just a matter of Quality Control problems, this borders on fraud! I am sure they were rushing to get this out and trying to hit certain revenue numbers, yadah, yadah, but if I were a shareholder of this company, I would hold the CEO to task on this one!! I am sending this back to Amazon for a refund and am going to find another way to do my taxes this year. NEVER, NEVER, NEVER again will I use TurboTax. DO NOT BUY. And, Amazon, if you read these messages, you should send all of your inventory of TurboTax back to Intuit for a refund. I am surprised at you, Amazon Buyers. Dont you test products before you sell them????
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Christian
Greater than one weekTurboTax makes a very complicated process easy. It takes you through entering tax data step by step in a simplified manner, and provides tips and advice each step along the way. Then it calculated your tax, choosing the right forms and making decisions about the best way to complete the forms, when there is more than one way to do so. I recommend Turbo Tax for simple to moderately complex returns. (I think you will be money ahead to have highly complex returns reviewed by a professional - no $79 computer program is going to outwit a trained professional.) One word of caution - the TurboTax front cover says Includes Federal and State Taxes. What it means is that TurboTax fills out the state forms. There is a substantial extra charge (about $40) for efiling the state form (Federal efiling is free). Of course, you can always send in the state return by regular US mail.
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beckylee
Greater than one weekI have a small business based from my home. I have used Turbo Tax to prepare our taxes for the last 5 years. It gives you step by step instructions, so you do not miss any deduction. I keep track of all my bookkeeping on Quick Books and when it is tax time, Turbo Tax merges everything from Quick Books into the tax documents. Which this saves me a boat load of time. If you are unsure of a deduction, it has a quick reference guide to explain the deduction to you in an easy format. With this feature you know for sure if you are actually entitled to the deduction. You never have to read up on the new tax laws because Turbo Tax already has all the new tax law updates built right in or updates them for you automatically. It also has a automatic error check to make all blanks have been completed. I would highly recommend this product.
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uly318
> 3 dayI have used TurboTax for many years and find it the easiest and most user friendly. Ive tried some of the other leading tax software and for me, found it less intuitive to use, but I admit, that could be because of my familiarity with TurboTax. Either way, I am very pleased and will continue to use TurboTax for my 2011 taxes.
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RSlater
> 3 dayWhen it comes to taxes, it is an anxiety attack! It is nice to have a product that begins to set you at ease after just a few entries have been completed. A very intuitive and through process is accomplished when you finally hit the complete button and see your results. Even though it might say you owe at least youre assured that a good job was done!!
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Rebecca L. Walker
09-06-2025I am a last minute tax preparer - and I am both self employed and have a regular job, so the number of forms, etc... can get ridiculous. So my moto has been never do today what you can put off until tomorrow when it comes to the IRS and taxes. This year Tax time seemed to rush up on me. I looked at all my receipts, records, etc... and it was all too much. So on impulse I decided to try Turbo Tax. It was quick, easy to use, found deductions I had never even heard of (imagine how much I have been over paying - wince!), and wonderfully cheaper to purchase at amazon. And wala!!! I was done 2 days early! Better and cheaper than some tax preparer companies I have been to even. Loved It - will be using Turbo Tax all the time from now on. I recommend you try it as well. R Walker
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Lynn C. Craven
> 3 dayI have been using Turbo Tax since 2005 and it has been so helpful in doing my taxes. It guides you through every aspect of your taxes. It is EASY-PEASY.I love that it asks so many questions to get the most legal deductions possilbe. It also flags possible questions on deductions. I love the optional services of my taxes being reviewed by an expert.
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Tennie Wiggins
> 3 dayIts advertised as including one state free. But the state no longer works.
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RangeRyder
> 3 dayBeen using TurboTax since its inception. Each new version of the program gets better. People who experience problems with the software either do not understand taxes or do not know how to use the help features. As a last resort, call support. It would be great if Turbo Tax people had a loyalty program and gave past users a special price break ! I am still waiting for a special section of user tools that will allow the user to associate specific areas over the years (the last ten would be great.) I have tried other tax programs, but their features do not compare with Turbo Tax.