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Kim Fasula
> 3 dayI recently purchased the carry on size for this bag. I carried on once and checked it once. The one time it was checked, I received it back with a hole through the front pocket and a missing toggle from the front zipper. I reached out to their customer service regarding my warranty and was told that the bag was “mishandled” and the damage wasn’t covered by the warranty. Ummmm- isn’t luggage meant to be handled by baggage services and expected to withstand typical baggage handling. The customer service rep who responded was shockingly rude and snarky!
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Hurricane
Greater than one weekLike the way it looks. Will be taking it on its first trip next week. Time will tell if it holds up to the rigors of airline travel.
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Kathryn A. Kokotis
> 3 dayI bought this bag first week of June 2019. That is three and one half months ago. Took it on two trips. The side seam has ripped open. It is worthless. This is the second Lucas I have purchased the first lasted 6 months and the same thing happened. Do not waste your money on this bag. I am going back to travel pro. I feel like I wasted my money twice in one year. The first bag I got at TJMax. The second at Amazon. Buyer beware
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Mary T.
> 3 dayWe bought two different sizes of this product for our great grandson. We were so glad to find this on Amazon. Love this brand. Well made.
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marla smith
Greater than one weekVery High Quality!!! I bought this bag 6 years ago. It has since been on at least 80 flights and countless road trips & weekend getaways. Not one rip, janky zipper, faulty wheel or faded fabric! I am beyond impressed! It’s incredibly lightweight. It’s surprisingly roomy inside & allows for even more expansion. Since the airlines charge for check-in bags now, I’m able to avoid those fees thanks to this bag. I easily fit a weeks worth of clothes, shoes & toiletries in here w/no problem. Hands down the best company I’ve ever bought luggage from!
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John Ashenbremer
Greater than one weekVery high quality, light weight, perfect size
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mary alice
> 3 daylooked great and great quality, cannot speak aout long term
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C
> 3 dayThis suitcase was amazing! I put my pillow and clothes for a week and had room to spare! AMAZING!!!
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M. Wickman
> 3 dayI’ve used this bag exactly 4 times and the zipper broke. Loved the bag. Lightweight, rolling wheels. But now garbage!!!
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Shail
> 3 daylight weight, with good expansion option. Good roll, spacious pockets and for sure good looking. Jus that the Lucas on the front is a little too big and bold for my linking. - recently did a long international trip-> It was good. No separate compartment for a laptop.