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Lasay
> 3 dayExcellent quality for the price!
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Stephen M Burt II
> 3 dayMy fiance got me this lap top for my birthday and its awesome!!
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Elisenia Perez
> 3 dayWorth the money and it’s super light weight
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Kali Girlz Customer Service
> 3 dayI bought 2 laptops and they work perfectly there awesome the packaging was great. And very fast shipping the most important thing my daughters love them.
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Mrs. Jaunita Friesen
> 3 dayIt’s perfect
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Michael Corsi
> 3 dayGift for Granddaughter. Seems content with it.
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Italianbuilder1
Greater than one weekThis has to be one of the worst laptops Ive owned. Ive had nothing but problems and I have owned since July 20th of last year. First the laptop didnt want to charge after 2 hours with hp it it got fixed. A month later the screen shuts off randomly, factory reset the laptop then its fine. Now go to turn it on today and it runs for 5 min then shuts off. Now it wont even turn on. I use this computer at my home for maybe 3 hours a day for YouTube and emails and its been nothing but issues. Ill never own another hp product again. Will update once I spend another headache dealing with customer support
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Tumbles
> 3 dayGreat value.
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Shawny
> 3 dayI had to contact HP Tech support to get out of Window S mode. It had me limited to Microsoft store and was charging me to down load apps like Google Chrome. The tech guy told me that the Microsoft store gives me added protection and once opted out I will need to buy virus protection. I told him that Google Chrome already comes with virus protection. Once I down loaded Chrome, I couldnt down load apps from Chrome to the computer. I guess Chrome and Windows are now separated, but Chrome has more free apps and Microsoft makes you pay for apps. Look, all of these computers are basically the same being Chrome the largest provider for apps you dig? Might as well get yourself a Chrome book. I might end up returning this laptop because it seems like my budget Acer Chrome book preforms better. I bought this HP laptop for future remote work because it has windows 10 and a SSD card. If an employer wants me to download a job app for remote work Ill probably have to do it through a Windows system. Ill be able to down load it using Window 10 Home. The laptop is sluggish and keeps asking me about page translation to English or Spanish. Sometimes the page just shrinks without me clearing the screen. I will give an update later, but its important for your laptop to be unlocked. Im a truck driver preparing to leave that career for remote work, or until these carriers start paying big money. UPDATE: Im returning the Laptop back for Windows 10 Home, further it crashed. Im looking for something else.
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J Marks
12-06-2025I purchased this for my son for distant learning. Every hour, NOT exaggerating, he has to reboot because the computer freezes. We tried updates and that didn’t work either. He cannot participate in school chats because the computer lags so badly. My daughter has a Dell that we bought from the Microsoft store and it works perfectly. It’s frustrating enough to be home schooling during these times, this is the LAST thing I need. Now, the left side of the mouse has lifted and is no longer operable.
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