2020 HP 14-inch HD Touchscreen Premium Laptop PC, AMD Ryzen 3 3200U Processor, 8GB DDR4 Memory, 256GB SSD, Bluetooth, Windows 10, Silver

Nice looking computer when you open it. The fan started immediately running and never shuts off for longer than maybe 5 seconds. It’s loud. Like really loud. After getting MS office installed and using it, the screen randomly blacks out. This happened within 2-3 days of opening it and using it. I would have to restart the computer and lost my work. Gave it another chance and it seemed fine for one day. The next day same thing; blacking out. The fan is extremely annoying. Sent this back and ordered a Dell with nearly the same specs, no issues at all. Also the noise pad is super annoying. Has buttons on it you have to click rather than clicking the mouse pad.

I was looking for a laptop that did not have Windows 10 Home in S Mode. I cannot find anywhere for this product in its descriptions that it would be in S Mode. The product descriptions only read Windows 10 Home so this is clear to me false advertisement as you can only install Microsoft verified applications. Might not seem like a big deal for most unless you specifically did not want Windows 10 Home in S Mode when purchasing Windows 10 Home.

I love the size , looks like a notebook ,but no its laptop...with all the bell and whistle. It has touch screen (how cool is that). It has Cortana . ( she talks to you). Wirless to your printer and mouse. OH! did I mention the size perfect.

This laptop has a Windows 10S Home operating system which means it will only allow the Edge as your web browser. It will also restrict the type of apps you can load, under the guise of security ( read: only what Microsoft wants) It also forces you to create a Microsoft account for logging in your computer. If you have specific apps you need (perhaps like school required for at home learning) you will have a difficult time getting this laptop to work for you. Amazon really needs to make sure people understand the difference between Windows 10 Home and Windows 10S Home and their information clearly shows the correct operating system. I I would never have made this purchase knowing what I had to learn. If you dont want Microsoft controlling how you use your laptop you dont want this machine.

Love it

Excellent quality for the price!

Very disappointed with this laptop . It has a cheap look and feel. Secondly, the finger pad (mouse) area gave me problem after only 2 months !!!!!

I purchased this for my son for distant learning. Every hour, NOT exaggerating, he has to reboot because the computer freezes. We tried updates and that didn’t work either. He cannot participate in school chats because the computer lags so badly. My daughter has a Dell that we bought from the Microsoft store and it works perfectly. It’s frustrating enough to be home schooling during these times, this is the LAST thing I need. Now, the left side of the mouse has lifted and is no longer operable.

Great

I have has to reinstall the operating system twice in the last six months. I told HP Support I wanted a new one and they said no, I had to go through Amazon and that they would not replace. Im so disgusted.