Acer Nitro 5 AN515-55-53E5 Gaming Laptop | Intel Core i5-10300H | NVIDIA GeForce RTX 3050 GPU | 15.6 FHD 144Hz IPS Display | 8GB DDR4 | 256GB NVMe SSD | Intel Wi-Fi 6 | Backlit Keyboard

We bought this laptop NEW for our son for Christmas last year. Right before Christmas, we unpackaged the laptop to get it all set up so it was ready to go Christmas morning. To our surprise - the laptop would not turn on. We tried several different ways and we still could not get the laptop to turn on. So, we called Acer customer service to see what was going on. The Acer rep told us that our laptop had been serviced in September for issues! We told him that that couldn’t be so because we just bought it brand new off of Amazon - he insisted that it was a refurbished laptop and even had case #’s for the services done to the laptop in September. We immediately called Amazon, to complain that we had purchased a new laptop from them and had received a used one. It took a half hour of bickering with the rep before she offered to “speak with her manager” to issue us a refund of the difference in price. Unfortunately, it was too close to Christmas to return and receive an actual new laptop in time for Christmas morning. Amazon eventually gave me the refund of the price difference and the rep stated that “Amazon has no control over whether a customer receives a refurbished or NEW laptop!” Are you kidding me?! They are sure to make you pay different price points though - even though they don’t know what you’re actually going to receive.

poggers

DoA ! 1 Star for now . Purchased as a Christmas gift for my child and when she opened it and we got it plugged in . It will not power on or charge . It shows no indication of charging (the light is on not when plugged in. Tried troubleshooting but none of the suggested methods I found work . I Would not recommend this product

Battery when gaming is an hour tops. This is a nice laptop with good keyboard and screen but Battery life when gaming really sucks.

I ordered this gaming laptop so that my son (9) and I could play online games together. This was a Christmas gift. It DOES NOT WORK. It will not turn on, charged or uncharged, while plugged into any of three different outlets, all of which work for other devices. Basically, I was sent a $1000 non-functional device. This is unacceptable at best and my son is DEVASTATED. I cannot begin to express how upset I am with this.

Only thing I did not like about this is the left/right mouse click buttons, there are not any, they are built into the touch pad and if you move your finger at all when you push down the pointer moves off the target on the screen. Also unless you are on the very left or right of the pad when you click you dont know if your going to get a left or right click.

La mejor calidad precio

This laptop is really good I thought it was broken at first but I had to push the charger in all the way and hear a click but this is a good gaming laoptop

wont even turn on, the package seemed to have already been opened, fingerprints all over, the box seal was cut.

Fantastic motion flow during live FPS heavy operation. I was most blown away by the insane Wi-Fi abilities though! The killer Wi-Fi feature is so proficient that it’s consistently getting stronger upload/download speeds than my new M1 Pro chip & Asus zen book.