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Rae
> 24 hourI love how this cleans the carpet. The key is to clean in small sections and go over a few times so get all the water up. The main thing I don’t like is even with vacuuming this cleaner will pick up a lot of extra hair which is great except it doesn’t have a place to dispense it so it just gets stuck in the brushes so I’m constantly stopping and pulling fur out. As far as how it cleans I love it. I wish it had upholstery attachments
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Patricia McTighe
> 24 hourThis is about the easiest rug shampoo cleaner I have ever had. Congratulations Bissell for making it so easy to clean. It is amazing how it cleans the rug. I would recommend it to anyone wanting a very good rug shampooer.
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Judith A. Whitacre
> 24 hourThis cleaner isveryeasy to useand does a thorough job! Also, Its easy to haul up and down stairways.
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CC
> 24 hourI bought this to see how it would clean an area that the dog lies continuously and leaves soiled. It does a very nice job and is easy to use . The suction seems adequate as the carpet does not feel really wet when finished and the pet odor product has a nice smell. It is small enough to store easily and does the job . The tank is not especially large and has to be emptied frequently but easy enough to do. I am satisfied with this product.
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David Moore
> 24 hourEasy to use with awesome cleaning ability..easy to clean and for a great price..will tell all my friends
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Z. Whitfield
> 24 hourFeels quality for the price and it worked extremely well. People have said it’s a pain to refill the small water jug but in my 700 sq ft apartment I believe I refilled it about 4 times- which isn’t bad. Also the dirty water jug holds multiple bottles of liquid so you don’t have to dump that one each time. Time will tell if it lasts - but I’m feeling good about it. I just make sure to clean it after every use.
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Amy Barnes
> 24 hourFor over a decade now, I have run a company that supplies, trains, and services professional carpet cleaners, so I hope you will pardon me if I act like I know what Im talking about, lol. I have used everything from a Rug Doctor, all the way up through professional truck mounted machines. I have cleaned carpet and floors in trashed-out apartments, high end hotels, expensive lake houses, hospitals, and everything in between. Urine, vomit, blood, feces, coffee, Kool-aid, you name it and Ive cleaned it. No matter what equipment you use, the concept of getting soil out of a carpet is the same - use the proper type and amount of chemistry, proper heat level in the water, proper agitation to suspend soil, and proper removal of that water with the soil in it. Appropriate dwell time is also necessary for deeply embedded or chronic soiling issues. This machine is quite capable of producing all the proper elements when used correctly. I do, however, have a few recommendations on changes to the instructions given with the machine. First and foremost, use only half of the detergent that they tell you to. No matter how much soil is present, never ever use more than they suggest. I used only half and achieved fantastic results. I would imagine the full dose is only necessary for serious soil issues. Secondly, double up on the amount of dry strokes that you do, AKA passes that you make without pulling the trigger. Keep going over the carpet with the machine until you no longer see any water coming up through the window in the front. The carpet will still feel damp to the touch, but will be dry much more quickly this way. And last, do a freshwater rinse afterward with nothing but water in the clean hopper. NO detergent. You will see a tremendous amount of leftover detergent and soil residue coming up in the freshwater rinse (this step might seem like a pain, but you will be very glad you did it once you realize that otherwise, all of that residue would have been left behind in the carpet for you to walk on.) Follow up with the same double amount of dry strokes after the fresh rinse. No carpet cleaning machine, no matter how powerful, can remove years of soil build-up in just one use. Particularly if the soil has gotten down to the bottom of the carpet, where it is sewn or glued into its backing. Trying to soak the carpet and get all the way down there has the potential to destroy the carpets binding and destroy it. So dont bother. (NOTE BENE: This machine, or any other home machine for that matter, is not going to get pet urine out of the padding thats installed under the carpet, and soaking the carpet in an attempt to do so is only going to result in serious problems and microbial growth. Dont do it. Please.) The big difference between home cleaning and the professional truck mounted units is the amount of time its going to take to get the same result. You may have to use the machine multiple times, with a few days in between to let it dry completely, to get abused carpet to look and smell good again. And remember that soil and damage are two different things, so if your carpet is worn or abraded or has had its pile reversed by foot traffic, that is not something that can be cleaned away. It is damage, not dirt. So dont expect miracles. The brush on this machine is very good at fluffing the pile up and correcting crush damage, and it dug an amazing amount of pet hair out of our freize even after a thorough vacuuming. If you are willing to be patient, use the machine multiple times, and follow all of the advice Ive given, there is no reason you cannot get almost as good a result from this machine as you would from having a professional come do it for you. The difference is in the time its going to take, both in the cleaning and in running back and forth with the water hoppers. I still recommend hiring a professional for those serious yearly deep cleans, but if you have pets or small children in the house this machine is an excellent way to avoid add-on charges for chronic soil and serious restoration issues when you do have the professionals come in to service you.
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Roger Keeling
> 24 hourThis is a very easy-to-use carpet shampoo machine nicely sized for home use, although I wouldnt recommend it for a very large house with acres of carpet. It is NOT a vacuum, as such -- you want to always vac the carpets thoroughly before using this machine, because its not designed to pick up heavy sand, bits of paper or thread, or small objects like dropped paper clips. It does, however, do an admirable job on ground-in dirt and stains. I do wish the two containers -- the top for cleaning mix, the bottom for waste water and dirt -- were larger. As it is, if youre being careful and doing overlapping strips, you dont get a very large area finished before its time to dump the waste and fill up with more clean water. I suspect, however, that this complaint is probably true for virtually ALL home-sized cleaning machines. Thats why if I were doing a whole house or large empty apartment, Id probably go rent a larger machine. But for small jobs (spills, soiled entryways and hallways, etc.) this machine totally fills the bill. The unit seems to be very nicely and thoughtfully designed generally, and well assembled. It was packed very well. But do resign yourself to popping another $20 to $30 for a large container of Bissell Cleaning Concentrate (for upright machines) as the tiny starter bottle goes quickly.
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Rubye Jack
> 24 hourI was genuinely shocked to see this simple carpet cleaner work so well in these times where everything is convoluted and turned upside down due to corporate greed. Regardless it is easily worth the money.
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Debbie
> 24 hourAmazing little machine. I have a rug doctor that I love. I use a couple times a year. I really needed something for the in between times for the main rooms. I was really amazed how well the Bissell 2987 cleaned and also extracted the water back up. Only took a couple of hours to dry. Would definitely would recommend and would buy again. For the price and performance a great machine. Another great feature is that it cleans up so easy.