BN-LINK Smart Wi-Fi Plug Outlet, Remote Control by App, Compatible with Alexa and Google Assistant, Weatherproof, Requires 2.4 GHz Wi-Fi, ETL Listed

The unit says it can be synced with your smart phone. However the instructions do not match the video. When calling the listed phone support, no one answers during business hours. Chat does not respond, says if not answered wait for response on your e-mail. It says in app UNIT ONLY WORKS WITH 2,5 Gig wireless. I have Spectrum 2.5 with many items on system. App says 2.5 is shown for my router yet message says phone WiFi is 5 gig. The unit is BNLINK and app is available. However video says look for Tuya app. I register to both, neither sync with the phone. Also to sync manually there is no Smart Dimmer Plug option. Video says chose Outlet WiFi, then clicks on the first icon which is not the correct one in the app. The Alexa connection on the video is so fast I didnt go near it, having already spent an hour trying to sync this monster. I would have kept it but you cant dim the bulbs from the unit, only on and off. I bought this in Feb so it cannot be returned to Amazon. Avoid BNLINK if you value your time.

It took a few minutes to figure out how to get it linked to my phone but once I did it was smooth sailing. The app makes it easy to program and the connected lights have turned on/off exactly as programed. My only suggestion would be to make the instructions larger. Its very frustrating to try and read detailed instructions that are printed in a 4 pt font.

Working as expected during the first week of use.

Read the instructions and use the Easy setup. If you try to connect to your network intuitively (like the other 8 smart devices I have connected worked first time) you will waste hours - it just wont find the plug. Also, if you have a dual frequency mesh network like mine, the app will tell you that youre on a 5Ghz network and lead you to believe that you cant connect -- ignore that and press continue anyway -- thats the only way to get connected. Now Ill wait for winter to see if it is really waterproof as they claim (guessing it will fail one week after the free return period expires).

Stopped working after two months. The device doesn’t reset either. After I wrote this review, the manufacturer reached out and send me a replacement. The replacement works! Thank you. I am upgrading my rating to 4stars

Quick and easy was able to use my current app and did not have to do anything adding the device it was automatically discovered.

Excellent quality and very useful

Works really well.. so convenient. Easy to install in app and Alexia.

The plug was difficult to set up using BN Link Smart but was easier using the SmartLife App. I had a dimmer issue and the seller kindly replaced the unit with another. Customer service has been very responsive and stand behind the product. I highly recommend the product.

Easy to use. App is super convenient. Highly rec.