BN-LINK Smart Wi-Fi Plug Outlet, Remote Control by App, Compatible with Alexa and Google Assistant, Weatherproof, Requires 2.4 GHz Wi-Fi, ETL Listed
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Phone tech
> 24 hourI purchased 2 of these and even though my wifi is 2.4 it they both never worked with the app and never saw bluetooth?
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Kiana Weissnat
> 24 hourWorked great for about 8 months, then it dims, shuts on and off at random. I liked it a lot when it worked.
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gerdy
> 24 hourI was not able to pair it with bluetooth to configure it but was able to do it manually. I tried multiple phones so there is some issue with the bluetooth. It does not seem very well made so well see how long it lasts. I expected a hard rubber casing buts thinner plastic. I probably should have sent it back because of the bluetooth issue but Ill just try to go with it.
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Tracey L. Osborne
> 24 hourThis is an excellent product! My only con would be the thickness of the extension cord part. Im using it outside and theres a water proof cover on my outlet area. I cant close it for extra protection. Also wish it came it other colors like white, tan or green to blend in with my home. Otherwise Im very happy I dont have to keep moving the park bench on my porch to turn on the Christmas lights.
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R. J. P
> 24 hourI was unlucky enough to receive a defective unit. I called BN-Link Customer Support and got a real live person almost instantly (Steven). He sent me some suggestions to help diagnose the problem but in the end the unit still didnt work so he sent a replacement which arrived quickly. The new unit is working beautifully. Another rep, Dianna followed up to make sure all was working correctly. Very happy with this result and makes me trust BN-Link for future purchases.
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TriedandTrue
> 24 hourThe unit says it can be synced with your smart phone. However the instructions do not match the video. When calling the listed phone support, no one answers during business hours. Chat does not respond, says if not answered wait for response on your e-mail. It says in app UNIT ONLY WORKS WITH 2,5 Gig wireless. I have Spectrum 2.5 with many items on system. App says 2.5 is shown for my router yet message says phone WiFi is 5 gig. The unit is BNLINK and app is available. However video says look for Tuya app. I register to both, neither sync with the phone. Also to sync manually there is no Smart Dimmer Plug option. Video says chose Outlet WiFi, then clicks on the first icon which is not the correct one in the app. The Alexa connection on the video is so fast I didnt go near it, having already spent an hour trying to sync this monster. I would have kept it but you cant dim the bulbs from the unit, only on and off. I bought this in Feb so it cannot be returned to Amazon. Avoid BNLINK if you value your time.
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Jibeman
> 24 hourWorks great and saves me from having to plug the lights in every time I want to turn them on.
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Cass T. Miller
> 24 hourThis is an edited response and a revised rating. I bought five of these because we have a lot of porches and landscape lighting and water features on different circuits. We have a nest mesh system and strong, consistent wifi signal to the two of these I have set up so far. One of these devices kept being dropped from the set up. However, after the third set up it has worked fine for a week now. It wasnt the wifi signal. This may be a mystery that is never solved, but it is working fine now and I didnt want my harsh assessment from the earlier failures to stand. The other one, father away, has worked flawlessly from the start.
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cwd1971
> 24 hourSetup was a little spotty as the app does leave something to be desired. Automatic detection has never worked. Manual setup was fairly easy but the postage stamp of an instruction book leaves a little to be desired but there are instructions online. Once setup and timer function was setup it has only been 30 seconds off.
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Bryan Montes
> 24 hourThis is definitely worth the time it took to install it. It was hard for me at first as I had to adjust my router to seperate the 5.0 and 2.4hz of the router but once I got that done, it made it so much easier to turn on my light when I needed them.