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Dominique
> 24 hourThe vacuum itself works great. It’s super light weight and the suction is great, but it doesn’t hold a charge for very long.
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Lady Lynne
> 24 hourFirst time writing a review here..but I had to. I purchase this and it broke in less than one month I loved this lil thing, replaced my broom & vacuum & with it being cordless i can clean my car!!! That until it broke! I am a gentle user, so kinda bummed it broke so easily. The housing/connector piece on the top handle snapped into two at the base, exposing the wires. **** I understand there is a one year warranty available, waiting to hear back from the seller on next steps so I may return and receive a new vacuum. *** Amazon is very helpful ensuring the seller responds, so hopefully a response super soon!! I see others have had same problem, so perhaps the manufacturer for this will also rethink and fix the design. —day 1 update: heard back from seller, waiting next steps.
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Dk
> 24 hourIf the battery could just last 10 more minutes I would give 5 star. I almost gave this item a 3 star, but the suction is great and it is very easy to use. I would buy a second battery, but they are very expressive
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Jonathan D
> 24 hourEDIT UPDATE: Was contacted by the seller about the broken vac and was sent a replacement and quickly free of charge. Since I now have one that works, vac is a solid 4 stars! Its lightweight, and unlike a lot of vacuums in the price range, it actually has a powered roller that spins to kick up dirt. It was good for steps and hardwood floors. It was a little light on the suction but but it cleaned up the carpets and hardwood floors just fine Main issue is when I went to get low like go under a bed, the vac just snapped even though i didnt do anything other than use it as instructed. looking a it closer, its seems the screws it uses to connect the arm to the main body arent no where near long enough to support the tension of vacuuming under a table/bed/whatever when you get low. I might be able to fix it with some longer proper screws and a decent amount of hot glue. tbh I didnt expect from from what seems like a copy cat product but it wasnt actually do bad. I may raise the rating if i can fix it but since it snapped at the literally the most important part we will have to see.
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JWC
> 24 hourThis vacuum surprised me with its combination of quietness and power. We use it mainly for our hardwood kitchen floor and a couple of area rugs, and it works very well. It gets right up close to the walls and does a pretty good job in the corners as well. There are two detachable wands (one long, one with a brush) for using it as a hand-vac. All in all, a pretty decent value. Now for the flaws. First, the dirt compartment has a snap closure that can open very easily, spilling your dust all over the place. Ive had it happed at least twice, just by bumping it against the edge of a table or corner of a door. Easily fixable, if not pretty, with some gaffer tape or, as I did, with a couple of pieces of sticky Velcro. They should fix this with a more secure latch. Second, and less severe, the wall mount (and there is no floor mount) does not serve as a charger. So every time you put this vac away, you have to remember to plug in the charging cable. Two design flaws so easily remedied. The good news is that it has replaceable batteries. Having owned several of these cordless stick vacuums, a failing battery means you have a useless product. I had one fail on me in less than a year. Another, from Eufy (no longer offered), has lasted years, but I fully expect the battery to fail any day. So...the lesson is, if you buy this very nice vacuum, buy an extra battery as well. It will add 20% to your purchase price, but it means that youll extend the useful life of your product significantly.
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kathy anderson
> 24 hourWe bought this vaccine and was impressed by how well it worked. After a little over a month it broke apart where the head attached to the stick. I called Amazon and they were very helpful. They gave me the link to the manufacturer and I sent them a message they responded the next day and sent a upgraded replacement head in 3 days. It work just fine and hopefully the upgraded connection will be more durable. They do stand behind their product. I will buy another one for my daughter Update: I did notice that when I bought a second battery the original battery was not as strong as the second one. I contacted customer service dept of the vac manufacturer and they are sending out a replacement battery. Again I have to say this is a very good vacume and the customer service is excellent.
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TimC
> 24 hourUpdate: After corresponding with the company directly, they replaced the defective vacuum with a brand new one. They said that there were probably some defective parts which caused it to break. They have since identified and fixed this problem. I am happy to say I am using the replacement without problems. ================================================================================= I bought this in Feb 2023 and it seemed fine for a little while. Just use in the basement occasionally. Today (5/31/23) I was using it and the motor/handle broke off the rest of the vacuum. The wires pulled out. I tried holding things together but no use. Looking at where it split, the screws just broke inside. I cant see any way to repair it myself so it is probably just going into the trash. I think the mfg needs to strengthen the assembly so it cant snap apart. Unless the mfg can replace it for me, I guess I will look into another brand. Too bad, I really liked the features.
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Katelyn
> 24 hourMy husband planned on vacuuming as normal and went to lean the vacuum back to start, and when he did the whole thing snapped off of the long attachment. It wasn’t fixable, you can see in the image the plastic actually broke off from the handle attachment and it was not useable from that point. Of course I was devastated (lol) this vacuum gets lots of use in our home with a crawling baby and I’m lost without it! My husband was sure he wasn’t rough with it or anything and it just seemed to snap during use… well after looking at other reviews from previous purchasers I saw the exact same thing happened to them due to a possible bad batch! I contacted customer service through a fill-in form on their website and they got back to me quickly and sent us a new replacement part. It’s Wednesday (I contacted them Sunday) and the replacement is already here. I’m amazed, other companies need to take notes. Thanks Fabuletta!
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Danielle
> 24 hourThis cordless vacuum is a literally life saver!! As a busy mom with kids on a farm this make is so simple to maintain some cleanliness with out fully sweeping the floors all day long! Also cleans out My car pretty well! I will buy another if this one ever dies! Its very durable. I cant tell you how many times it has been dropped & still works. My kids even want to vacuum the floors now! Its also small & light enough for my 3yo to use!! Collecting pet hair is a breeze! 10/10 recommend!!
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Andrea
> 24 hourConvenient little vacuum that really works. Ive been using it for a couple of weeks now and have been very happy with its performance. I really enjoy how light and how versatile it is. I gave it 4 stars instead of 5 because the battery does not last more then maybe 10 minutes switching between medium and high power.