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HN
> 24 hourOriginal review ~05/14/2020: I bought 2 sets of these Ginza luggage on a Lightning Deal in December. They are not as durable as an ABS set I got from E-Bags that lasted over 5 years until one wheel broke on a trip overseas. I used the largest Ginza bag on a recent business trip end of February 2020 and it didnt even make it through the first flight without the damage shown. The tag states a 2 year warranty but there is no contact information. In the end, I would not recommend buying this set. Update 03/15/2020: Ginza contacted me via email which was quite impressive. They should have contact info on the warranty advertisement attached to the luggage though. Anyway Ginza sent me a replacement for my damaged 29 luggage within a week. My review of 5 stars is based on the customer service. I cant really tell how durable it is since I have not traveled since my first trip and with COVID-19 still out there, I doubt I will be traveling anytime soon.
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mx stud
> 24 hourLove this luggage set! It is super lightweight, and we got the orange and it is such a fun color! The zipper on the largest suitcase broke just after two uses, but after contacting the seller they were very accommodating and are sending us a new luggage piece! They responded quickly and wanted to make things right! Would definitely recommend!
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Walter Idrovo
> 24 hourMuy contento y satisfecho
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Ym
> 24 hourThey’re very good sizes, strong and good space inside
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Sung
> 24 hourThe key is NOT working. I used only one time. This luggage is THE WORST OF WORST!!! I cant understand why Amazon sells these garbage products.
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Susan Winters
> 24 hourNeed to get a new zipper for lg. Case. The airport broke it to get inside for nothing the first time we used it.
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Fr. Mark Niznik
> 24 hourNot a Samsonite, but for the money, you cant beat the value here. A very decent non typical brand of suitcase. Very happy with them. Rolls decently also
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Sydnee
> 24 hourI bought the luggage for a vacation trip. Upon arrival, the lock on the small would not work. We had to borrow a case from a friend. Once at the destination the lock on the middle size case got stuck and wouldnt open. We have sent the luggage back to amazon and they have replaced the original order. The locks are very fragile and get easy jammed so have concerns about using the cases again. The other features of the luggage are great.
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Gigi in MI
> 24 hourI ordered on Prime Day and was disappointed to only receive the one large suitcase. I wanted a replacement, but that wasn’t an option. I ordered the yellow/gold color, which I liked very much.
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aimee Bishoff
> 24 hourThis style of suitcase takes some getting used to, mainly for packing. It opens like a book. The inside is divided into two, with equal sized compartments on each side - one side is completely secured with a zipper, the other side with straps that are too loose and not adjustable to do anything. It’s hard to tell which side is up from the outside, so beware that your stuff may fling out if you have it with the zipper side down. The mesh pocket inside is pretty slim and doesn’t hold a lot. Other than that. It’s easy enough and seems durable so far. They also store nested quite nicely.