Used for travel and lock didnt work and opened on first trip. Dont buy; my things were falling out. worst case ever.

Zero quality

If I could give this more than five stars I would! I just got back from a domestic trip where this bag was handled eight times by baggage handlers and two luggage carousels and it came through great! One of the reinforced corners had some scuff marks but no real damage. My only con is that it weighed a little more empty (and more packed) than I would have liked but I could live with that because I wanted the protection. (I had ordered another brand in a 24 inch bag that was returned because it was too flimsy.) I packed items for four days, and all the stuff that women normally pack, plus a flight suit and jungle boots - it all fit and stayed in their packed places. I absolutely loved the luggage lock (not those flimsy zippers) and the TSA lock was easy to operate and reset to my numbers. I followed the advise of another reviewer and added luggage straps which worked great. And the spinner wheels! Oh, my, SO much easier to maneuver through the airport, elevators, and to/from the rental car! The price of this piece of luggage was more than I had originally paid for the returned luggage and a bit more than I wanted to pay but it was so worth the price because of all the things mentioned above. I may purchase to other two sizes in the future. Thank you Coolife for a great product!

Great product

Just a tad big for me. Took it on my last trip

The TSA locks didn’t last long. They broke after a year. The combination lock did not click . Just spinning in place. Would like to purchase another set of locks.

Ordered the suitcase on February 2019 and used it three times between then and March 2020. It got scuffed after the first trip, which was disappointing, but this was cosmetic, so not a big deal. Used it again this month for the fist time since covid and it came off the baggage carousel with the damage in the pictures. Very disappointing. And of course the 2 year warranty ran out earlier this year when travelling was all but impossible.

I received the product on time and it works very well for my 14 days business trip. So far as good.

Very happy with purchase. It has all the features I wanted. On a recent trip, a wheel was broken off one case from a 3-piece set. I contacted the company and received immediate reply and refund to purchase replacement. Very good customer service.

Very durable