Magneto Bamboo Carbon Fiber Longboards Skateboards for Cruising, Carving, Free-Style, Downhill and Dancing | Kicktails Tricks Carver Drop Through | Great for Teens Adults Men Women
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Takea
> 3 dayLove my new board! Had some questions and costumer service got back to me immediately and went above and beyond. Some of the best costumer service ever! Extremely happy with the board and the company.
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Michael
> 3 dayI purchased this board on 6/3/18 When I first received it I had an issue with getting the wheels and bearings off of the trucks. So I deployed tools to try and remove them, so I could replace the bearings with Reds, but in the end was only able to get 3 of the 4 wheels off. The one that stayed was the right side of the front trunk. I wrote quite a review for Magneto and returned that board. And to my surprise magneto actually reached out to me! And said they wanted to send me a new board on them! When I received the replacement board with the same problem describe above. I contacted magneto and they sent me one replacement truck and now the board works as it should. But I’ve still gone ahead and replaced the bearings with reds, and the bushings and wheels with orangutans. Now the board carves like a dream and looks even better! But it costs $130 for the board and $95 for the Reds and Orangutans to get to this point. The problem is while this product looks awesome. And that is exact the reason I was so eager to receive it. Other than the deck this board uses low quality parts. The bearings do not roll like skate bearings, the wheels are of Moderat quality, the bushings lack control and squeak a lot, but most frustrating! Some of the trucks were made to the wrong specifications. Making it impossible for you to remove the wheels and bearings. Particularly the right side on the front truck! It’s slightly cone shaped so you can put the bearings on but you can’t take them off. But on the other hand magneto seems to stand by their products and so far the communications I have had with magneto and their customer service is top notch! And what I would expect from a company like Apple or Keurig. Not a skateboard company, I thought all company’s had given up on their customers. But I guess not magneto! And if you’ve made it this far and still want the board I say “JUST DO IT” that deck is worth the potential problems and even if they do occur Magneto will be there to help you resolve it. I just suggest trying to remove the wheels once you get it to ensure your board is not affected by this problem too.