Nanit Pro Smart Baby Monitor & Wall Mount – Wi-Fi HD Video Camera, Sleep Coach and Breathing Motion Tracker, 2-Way Audio, Sound and Motion Alerts, Nightlight and Night Vision, Includes Breathing Band

Great image quality. Very satisfied.

Nanit worked great for 6 months and now we are having issues with it. I contacted customer service and they are awful. They tell me the same 3 troubleshooting steps that I already did over and over again and blame everything but the nanit. If the product works, great, if it doesnt, good luck getting any help.

TL/DR: don’t buy they refuse replace the device and support is lacking empathy and troubleshooting skills. We bought this device after doing hours and hours of research saying this is the best monitoring device to use over Wi-Fi. We have a HUGE problem where we can not hear if the baby is making any noise on my wife and my phone. The sound does not come through. The only way we get it to work is if we unplug everything and do a hard reset of the camera and then sound comes back for 1-2 more uses and then stops working. Which you can imagine trying to put your child to sleep moving his crib to unplug and replug in the camera to the outlet big problem. (I work in IT) I did what anyone in IT would do before reaching out to support. Which is finding all the online forms that had possible solutions. Trying all solutions which included reinstalled their app on both my phone and my wife’s resetting the device to factory settings. Making sure everything up to date. But issue persisted. Found their support on Nanit website went through all their troubleshooting. Wrote a novel to Nanit support of everything I already tried. Next thing their CX support team does is ask me all the same questions that I already answered. But when I let them know it’s still not working. When I asked for a new device they completely ignored me and ghosted me. The whole time their support would only respond once a day which is even more annoying as this has been happening for a month now.

Functionality is as advertised, really easy to use. If you have the budget go for it!

Love the updates and notifications on the camera

We got this camera for our son and I love it. The app is really interesting, I didn’t know so much information was available until I played around with it. Easy to install, really good picture quality. We didn’t use the included belly band because he outgrew it but we did purchase a sleep onesie and it works well and is warm and cozy for him.

Great baby monitor/camera. The sensors for alerts are so sensitive but also allows you to select at what level you want to be notified. Clear picture, clear sound, picks up the smallest movements…perfect for babies.

We purchased with our son less than 2 years ago and we loved it! The only downfall is we repurchased from the same link that we did before and when we received it they do not include the swaddle anymore in the box only 1 band. Then you don’t get the travel stand with it you only yet the wall stand. I looked back at my purchase in 2020 and didn’t pay more or less than I did this time and figured it was the exact same product. I guess they changed it out and you have to purchase them separate. Thankfully we already have the “extras” from when our son used them but I raced to everyone how much you got with it and come to find out you don’t get everything no more. Other than that we have no had any Issues and we love it!

Our 3 weeks baby sleeps in a different room. After buying the nanit camera we did not have to be in the baby room to check if the baby is breathing.

We love our Nanit because we can see and track pretty much everything but unfortunately it lags out sometimes or does weird things. We have the sound machine sound on when my daughter sleeps through the nanit and when we go on the app to check on her, sometimes the sound machine turns off for a few seconds. This is horrible because then my daughter wakes up from the sound machine being turned off!! Horrible thing to happen. Other than that, it is one of the better baby monitors. We used to for the crib when she was an infant and now use it to watch the whole room as she is almost 2. Its easy to adjust. You do have to pay for subscriptions if you want to keep track of things and those are super overpriced in my opinion. Especially now that we had to get 2 Nanits, we cant combine the subscription even though they are set up on the same network and app! Its ridiculous.