Came very dirty. Looked used. Zipper metal chipping .

Spendy for a bag that has faulty zippers. From the first use of this bag the zippers broke. We had to make it work because we had a competition the next day, but I’m definitely disappointed in the quality.

The clips for straps are all rusted and corroded. When I packed everything up several of the zippers had problems. The side compartment zipper was broken. This bag cost way to much money to have these issues

This is a great bag, for the price. Had it out for two shows now and it works great. I did notice some rust on the D-Rings and stains on the bag when using it for the second show. Many people have commented on this, and the seller is aware of the issue. My guess is that a container of these was on one of those ships, stuck off the coast for several months and moisture worked its way in. The seller states in the ad, that the warranty is being extended to allow people to get resolution for this issue. I was already past the 30-day return period, so I tried contacting the seller through Amazon. Forget it! They (Amazon) make it pretty much impossible. I got the web site address from the instruction card that came with the bag and sent an inquiry to the seller (Elite Dance Gear). They answered within minutes and shipped out a replacement bag the same day. They even gave a partial credit for the trouble. That kind of service is hard to find these days.

I purchased the dance bag for dance competition as we needed a larger bag. On our second use the bag handle broke. I had read another review about reaching out directly to the company so I gave it a try. The customer service responded very quickly and after a quick review they offered to replace the bag. It is so nice to have a company stand behind their product. It’s a great size bag for my 2 dancers and the fabric seems very durable. It collapses very nicely for storage also.

Love the bag! They also created a custom label for the bag which was free of charge!

I was really excited to order this for my girls’ dance recital. While assembling it, I noticed that on one side of the support brackets, where you insert the telescoping bars, the top brackets were different on each side. This did not allow the bar to go through the top bracket on ONE side. The other side the bar went through the top bracket easily. The item looks great and would love to use it but will be unable to do so for this event. Unfortunately, I will have to return.

Edited to add… we just took this bag to our 3rd dance competition and it already has a tear. I was expecting my money to go a lot further than this. Highly dissatisfied and I will be reaching out to Amazon even though the return window is closed. I bought at the end of October but gave it to my daughter for Christmas, this is literally our THIRD use!!! I bought this as a Christmas gift for my competitive dancer. She hasnt opened it yet, but I expect that she will love it. I did open it and put it together when I got it, just to be sure all of the pieces were there. It seemed like comparable quality to much more expensive Dance Duffles. It was also easy to assemble. The name patch Velcros on which I love because you could get a new patch if you wanted to give it to someone else. For the price, I would definitely buy again, and I have recommended this to all of my dance mom friends!

Upon receiving the duffel, I realized there was a small amount of rust around two of the rings. I contacted customer service and they responded immediately. They not only shipped me another duffel the same day, they also refunded my account $100 and offered to send a personalized patch free of cost. I couldn’t have asked for a better response! Definitely recommend Elite Dance Gear! They stand behind their products!

I love the bag, but we need replacements for both bars that brace/ sturdy the inside of the bag because they both bent.