Package was missing the bars needed to make the hanging rack.

We use it for my daughters competitions and picture day, perfect bag

This garment bag has been a complete game changer for me, especially for traveling. I own many garment bags but none quite like this with the clothing rack, this is the 1st for me. I pack a steamer with me and Im all set. I hang my clothes and steam my wrinkles out. The clothing rack is very durable it doesnt tip or lean while in use. The bag and rack are both large and spacious. Storing away while not in use can be tricky as it is quite bulky Im not a dancer but I do use this bag for business traveling. This garment bag is now a staple for me and I highly recommend for anyway who into traveling.

This is a great bag, for the price. Had it out for two shows now and it works great. I did notice some rust on the D-Rings and stains on the bag when using it for the second show. Many people have commented on this, and the seller is aware of the issue. My guess is that a container of these was on one of those ships, stuck off the coast for several months and moisture worked its way in. The seller states in the ad, that the warranty is being extended to allow people to get resolution for this issue. I was already past the 30-day return period, so I tried contacting the seller through Amazon. Forget it! They (Amazon) make it pretty much impossible. I got the web site address from the instruction card that came with the bag and sent an inquiry to the seller (Elite Dance Gear). They answered within minutes and shipped out a replacement bag the same day. They even gave a partial credit for the trouble. That kind of service is hard to find these days.

After I did a lot of research on a few duffle bag brands and read most reviews, I purchased this 28-inch duffel bag with rack for my daughters dance competition. I really like the bag in which the materials are of premium quality as described, and the bag is super strong and big enough to hold all the stuff without any problem. I tested all the zippers, and they are very strong and very easily holding up. There is an assembly instruction in the bag to show you step by step how to set up the rack. I suggested all the uses to read before starting to build up the rack to avoid breaking rods. I also watched the video on Amazon about how to set up the rack for this garment bag before I start to set up mine. I can set it up by myself without problem and the rack looks very sturdy. In addition, I had a great experience when contacting customer service. They quickly responded back to me and resolved my problem. I’d like to recommend this garment bag and the great customer service provided behind the product!

I got this bag for my daughter and her “million” dance costumes. The bag has been amazing, until she lost the keys that lock the bars in place. I contacted the company. They fedex the new keys for free. So amazing. Cannot tell you how appreciative I am. Thank you sooo much.

This is my first garment bag like this, so I cant say I knew what to expect. But this was really heavy and bigger than the typical duffle bag. Its good that it comes with a handle and wheels to roll it. I dont see this breaking anytime soon, thats for sure! But if the metal part ever breaks and we werent able to fix it or get it fixed, Id have to toss this. Its too heavy and big to use as a regular duffle bag.

UPDATE: I left this review- and customer service reached out and sent me a brand new bag no questions asked. I had it I less than a week. I was past the 30 days because it was a Christmas present and first use was February so I had not even bc attempted to return. . I GREATLY appreciate this level of customer service.we will use the bag this weekend. . Having a working zipper is a must. This is a great bag- all that you will need if looking at this style! It’s huge and holds a lot. The insulated/cooler pocket is great too! Origibal review-I like the bag a lot, but the zipper will not pull together no matter what we do. I am past the return time, so my only option is to order a ~5 foot zipper, rip out the current one, and sew new one back in . NOT ideal right of the bat for a $200 bag. And I am not a professional seamstress, but need the bag so I guess Ill figure it out.

This is perfect for cosplayers who need a bit of extra hanging space when attending cons.

This bag is great quality! It is has lots of roomy pockets and the garment bar is very easy to set up and holds all of my daughter’s costumes. It’s great to have something very self contained so her things are not spread all over the backstage. The rings on the inside are my favorite part. We can just pull out the hangers and put everything up on the rack. Everything stays needy and organized. Customer service is also fantastic! I had a small issue when I got the bag, but customer service rectified it asap! Would definitely recommend this to any dancer/performer or person who wants to be organized! **customer service still checks in on me months later to make sure all is well! Their customer service is unreal! Also asked me if I wanted a free nameplate for the bag 2 months after I purchased! Can’t say enough about bag or service!