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Lori Dupree
> 3 dayI bought this for both of my daughters to share for dance competitions. It has been very durable and has plenty of storage. I had some issues with the bars and reached out to the company. The customer service was excellent ~ I received a response over the weekend and they were very attentive to make sure I had what I needed.
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Justbehappy
> 3 dayWe were so excited and quickly disappointed when we saw the rings fully rusted. Stained canvas from the rings. And there is some sort of growth.
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Brian
> 3 dayWe bought the 28 inch duffel with garment rack and wheels for our daughter to use during her 2023 dance competition season. We had a little trouble with one of the garment rods breaking when taking the rack down, but I contacted Elite Dance Gear directly and they sent replacement parts immediately! Wayne at Elite understood how important it was to get the parts quickly before the next competition and he followed up to make sure I received their package in time and that we were satisfied with our purchase! He even included a free velcro patch with my daughters name on it for our trouble. Id buy again from them and gave 5 stars because I know they stand behind their products. Great customer service can be hard to find these days!
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Barbara Sherman
> 3 dayI was very disappointed, because after using only one time it was leaning to the side. Then when I tried to set it up for the second time, it broke.
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Aisha Feest MD
> 3 dayI purchased the dance bag for dance competition as we needed a larger bag. On our second use the bag handle broke. I had read another review about reaching out directly to the company so I gave it a try. The customer service responded very quickly and after a quick review they offered to replace the bag. It is so nice to have a company stand behind their product. It’s a great size bag for my 2 dancers and the fabric seems very durable. It collapses very nicely for storage also.
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shelley
> 3 dayCame very dirty. Looked used. Zipper metal chipping .
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Shauna Hughes
> 3 dayThe bag is tough, but the bars dont line up the stitching is off. Nothing lines up.
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Jonathan Hunt
> 3 dayBought for my daughter’s birthday and it broke during the first use at a dance competition. Big waste of money!
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Mr. Anibal Bogisich MD
> 3 dayWe love this bag!! The pieces for the rack go together smoothly and quickly. The construction of the bag is excellent and sturdy. Customer service has been excellent and quick to reply as well.
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Tia Crawford
Greater than one weekI received the dance bag today. It is a nice bag with plenty of space but it was covered in mold and had a damp feeling. The metal rings are also rusted. The box it came in was dry and it was wrapped in plastic. I am not sure how the water got inside. This is disappointing because I needed this for my daughters dance competition. Other than the mold and rust the bag is really nice. Very large with a nice hanging rack. I have sent a message to the seller. Hopefully I will get some assistance with this issue. It would have been 5 stars had it not been water damaged!