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NotTheMama
Greater than one weekPay attention to the negative reviews! My bag came totally misaligned. The components that hold the poles that keep the bag together were attached to a lining. That lining was sewn in completely crooked making it impossible to securely assemble the bag. You’re better off just springing $50-$100 more to have a sturdy, usable bag. Whatever you do, do not buy this one. Amazon made it right, but this seller’s merchandise is defective and shouldn’t be sold on this platform.
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SandiD
Greater than one weekThis is perfect for cosplayers who need a bit of extra hanging space when attending cons.
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Brian
> 3 dayWe bought the 28 inch duffel with garment rack and wheels for our daughter to use during her 2023 dance competition season. We had a little trouble with one of the garment rods breaking when taking the rack down, but I contacted Elite Dance Gear directly and they sent replacement parts immediately! Wayne at Elite understood how important it was to get the parts quickly before the next competition and he followed up to make sure I received their package in time and that we were satisfied with our purchase! He even included a free velcro patch with my daughters name on it for our trouble. Id buy again from them and gave 5 stars because I know they stand behind their products. Great customer service can be hard to find these days!
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Jason
> 3 dayAfter I did a lot of research on a few duffle bag brands and read most reviews, I purchased this 28-inch duffel bag with rack for my daughters dance competition. I really like the bag in which the materials are of premium quality as described, and the bag is super strong and big enough to hold all the stuff without any problem. I tested all the zippers, and they are very strong and very easily holding up. There is an assembly instruction in the bag to show you step by step how to set up the rack. I suggested all the uses to read before starting to build up the rack to avoid breaking rods. I also watched the video on Amazon about how to set up the rack for this garment bag before I start to set up mine. I can set it up by myself without problem and the rack looks very sturdy. In addition, I had a great experience when contacting customer service. They quickly responded back to me and resolved my problem. I’d like to recommend this garment bag and the great customer service provided behind the product!
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Breona
> 3 dayThis is my first garment bag like this, so I cant say I knew what to expect. But this was really heavy and bigger than the typical duffle bag. Its good that it comes with a handle and wheels to roll it. I dont see this breaking anytime soon, thats for sure! But if the metal part ever breaks and we werent able to fix it or get it fixed, Id have to toss this. Its too heavy and big to use as a regular duffle bag.
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Sean De La Cruz
> 3 dayWhat a great bag! I was looking for a bag that can easy be stored away when competition season is over yet still be made of high quality fabric and this is it! Very easy and fast set up and it comes with pins to keep the bars for the garment rack in place so they don’t pop out when you pull the tension rods to make it higher. The rack is itself is very sturdy, I hung up 15 costumes and there was a lot of room to spare. There are 3 compartments on the outside, one is insulated to keep snacks or drinks cool another one has “vents” to keep things like shoes that need to be vented out and other big zipper storage on the other side. The inside of the bag is very spacious and has 2 additional mesh compartments so everything really has a home and can easy be found. Additionally they added rings to hook costumes so they don’t move to the bottom and get wrinkled when being transported. We are very happy with our decision to purchase this Elite Dance Gear bag and can wait for competition season to start!!
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Shauna Hughes
> 3 dayThe bag is tough, but the bars dont line up the stitching is off. Nothing lines up.
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Brian
> 3 dayUpon receiving the duffel, I realized there was a small amount of rust around two of the rings. I contacted customer service and they responded immediately. They not only shipped me another duffel the same day, they also refunded my account $100 and offered to send a personalized patch free of cost. I couldn’t have asked for a better response! Definitely recommend Elite Dance Gear! They stand behind their products!
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Chin Kindred
> 3 dayThis is a great bag, for the price. Had it out for two shows now and it works great. I did notice some rust on the D-Rings and stains on the bag when using it for the second show. Many people have commented on this, and the seller is aware of the issue. My guess is that a container of these was on one of those ships, stuck off the coast for several months and moisture worked its way in. The seller states in the ad, that the warranty is being extended to allow people to get resolution for this issue. I was already past the 30-day return period, so I tried contacting the seller through Amazon. Forget it! They (Amazon) make it pretty much impossible. I got the web site address from the instruction card that came with the bag and sent an inquiry to the seller (Elite Dance Gear). They answered within minutes and shipped out a replacement bag the same day. They even gave a partial credit for the trouble. That kind of service is hard to find these days.
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Kindle Customer
> 3 dayWe used this garment duffle bag for the first time this weekend for my daughters dance competition. It was perfect! The hooks inside the bag kept her five costumes organized during travel with room to spare. Her shoes fit nicely in the outside vented pocket and the lined compartment was perfect for a few small snacks. The large pocket along the back held all of the extras. There are even more pockets inside the bag! I am very happy with this purchase!