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Lori Dupree
> 3 dayI bought this for both of my daughters to share for dance competitions. It has been very durable and has plenty of storage. I had some issues with the bars and reached out to the company. The customer service was excellent ~ I received a response over the weekend and they were very attentive to make sure I had what I needed.
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Kindle Customer
> 3 dayWe purchased the Elite duffel bag for my daughter’s dance competitions. The bag is large enough to house dozens of costumes and dance accessories. The product is very easy to assemble. Customer service was quickly available and responsive with any questions or concerns.
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Jeremy Forbis
> 3 dayUPDATE: I left this review- and customer service reached out and sent me a brand new bag no questions asked. I had it I less than a week. I was past the 30 days because it was a Christmas present and first use was February so I had not even bc attempted to return. . I GREATLY appreciate this level of customer service.we will use the bag this weekend. . Having a working zipper is a must. This is a great bag- all that you will need if looking at this style! It’s huge and holds a lot. The insulated/cooler pocket is great too! Origibal review-I like the bag a lot, but the zipper will not pull together no matter what we do. I am past the return time, so my only option is to order a ~5 foot zipper, rip out the current one, and sew new one back in . NOT ideal right of the bat for a $200 bag. And I am not a professional seamstress, but need the bag so I guess Ill figure it out.
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HWG
> 3 dayThe bag seems sturdy, and set up was straight forward. However, the metal rings on the outside of the bag are rusted. The joints that hold the sidebars inside the bag are misplaced on one end. The joints on the top end of the bag are two inches lower than the joints on the bottom end of the bag. This makes the side bars toward the top end cross the zipper/top of the side pouches. This does not seem to affect the functionality of the bag that much, but it is odd and disappointing.
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CJ
> 3 dayI got this bag for my daughter and her “million” dance costumes. The bag has been amazing, until she lost the keys that lock the bars in place. I contacted the company. They fedex the new keys for free. So amazing. Cannot tell you how appreciative I am. Thank you sooo much.
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caitlyn padgett
> 3 dayLoved this bag at first but only using this bag a total of 4 times this dance season and it already has a hole. Super disappointing.
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JJTLACHAC
> 3 dayWe purchased this bag for a Christmas present for our daughter who is a competitive dancer. She needed a sturdy bag with bars so she can hang all her costumes. This bag was built with incredible detail, skill, sturdiness and style. We had an issue with one of the anchors and the company replaced right away. Amazing customer service, and an amazing product. Would purchase again and high recommend.
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Justin Richardson
> 3 dayJust received this product and the d rings are rusted , poor quality control.
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Florence
> 3 dayMy daughter is a competitive dancer. I bought the bag for her recitals and competitions. With the instruction, it is pretty easy to put together and disassemble. The material seems durable and the bag can fit many costumes. There are quite a few pockets on the outside and inside of the duffel bag. It is little bit heavy because of its steel tubings but it is reasonable. Definitely worth the money.
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Kindle Customer
> 3 dayGot this bag for my daughter for Christmas she didnt use it until the end of March 2023. After using only once I noticed that the fabric on top of the bag by the zipper was separating causing a huge rip on it. Nothing heavy was placed on the top, and no one sat on it. Only used for its purpose.