QuickBooks Pro 2005

Made my life easier. Thanks

We upgraded our software from the 2003 version on Friday evening. The upgrade was fine and easy to follow. We started using the new program right away with minimal confusion. We didnt close the company file until last night, when we shut the computer down before going home for the night. Today, the new version no longer recognizes our password. Intuit technicians are mystified by this happening and Ive been switched from service number to service number trying to get it resolved. Most recently, I spent an HOUR AND A HALF on hold, only to get a recorded survey asking me to rate my satisfaction with a customer service rep that never answered the phone, and then the survey hung up on me. An entire day of work has been stopped, and an entire day of being on the phone waiting for someone to help us has typified the experience weve always had working with Intuit any time weve had questions. I am now sitting on speakerphone again, hoping to get an answer. 25 minutes and counting....I may prefer to go back to the good old fashioned ledger and pen method.

Excellent product with useful new features since 2003 version. Only problem seems to be initialization time seems to get longer with each version!

This is a great product. It is easy to learn and use. It sure has saved me time and helps me save on taxes because I enter stuff now that I use to forget about or throw away.

The data received from my Financial Institution had savings data combined with checking data. I only wanted checking data, but the program will not let me delete savings data from the file, or reassign it to my savings register. Tech support disconnected me twice, spent over two hours on the phone and this issue was not resolved. Intuit customer support is very poor & verrry slow.

It would be nice if you spent time talking about the product instead of crying about customer service being outsourced. Oh and by the way - FirstUSA ALSO uses call centers in India - so problem still with John or Intuit?

I just purchased this product to upgrade my Quickbooks Pro 2003. Unfortunately, this will be my last purchase of an Intuit product after having been a loyal customer for 12 years. Why? Because Im being forced to upgrade by Intuit or lose my ability to run the payroll feature (which I already have to pay a $200/year subscription fee to use). I have enjoyed using both Quickbooks and Quicken, but forcing me to upgrade at gunpoint is not something that sits well with me. Sorry Intuit, but time for us to go our separate ways. BTW: thanks Amazon for offering the upgrade $50 cheaper than direct for Intuit...one more nail in the coffin for Intuit and one more reason to remain a very happy Amazon stockholder.

I have been using QuickBooks since 2003 and have always enjoyed this financial software. I use Quicken for my personal finances, but QuickBooks is far superior. The 2005 version is very similiar to pervious versions, but they have made it extremely user-friendly. I have a member of my staff who is not very computer savvy, but she has done very well with this QuickBooks program. The only complaint I have has been with the installation onto my new laptop computer. It was extremely difficult! I called the customer service line to get help and the man that helped me was quick in diagnosing the problem. He walked me through the entire installation process and was very friendly. That is why, even with the installation problems, I still give the 2005 version of QuickBooks 5 stars!

Im being forced by Bank of Americas online banking system to upgrade to QB 2005 from QB 2002. I didnt want to do it because the last time I upgraded, from 1999 to 2002, Intuit moved everything around and it took awhile to figure it all out. basically relearn the program. Not so this time...so far, I havent had any problems figuring 2005 out; everything seems to be where it was in 2002. I am sure some stuff has changed, but in the few times Ive used 2005, it has been seamless. I am not at all sure I will use all the features that have been added since 2002; I am really only upgrading because my bank requires it, and the full-service online banking/Quickbooks integration offered by a VERY FEW major banks is so easy to use and offers signficant time savings over writing/printing checks. (In other words, yes, the time/hassle savings is worth the $15/mo. charged by Bank of America to get full integration...I specifically chose this bank for our accounts because it integrated with QB. I have also used the same integration with another bank, U.S. Bank, and it worked equally as well.) I have not seen any ads in 2005 nor have I been pushed to use/order any of their optional services, so I dont have a clue what those folks in the reviews below are talking about...perhaps I will see these down the road. But so what? Life is full of ads. That sucks, move on. Yes, I dont like Intuit as a rule. They are pushy and they will nickle and dime you every chance they get, and they put serious restrictions on copying their software. But as a businessman, I am not so sure I wouldnt do these things myself if I was Intuits CEO. Quickbooks is still the best overall accounting program for small business. (And TurboTax for Business is still the best (only) tax program for corporations and LLCs.) Lifes too short to spend it worrying about accounting software. Quit whining: buy the program and get on with your life.

I used Dac Easy (Sage Software) for 6 years and just switched to Quick Books Pro. QBP is light years easier than Dac Easy. What took me so long?