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David E Cremeens
> 3 dayWe bought this unit for the convenience of locking and unlocking our trailer and not worrying about the keys. The install was straightforward and was very easy to program. I look forward to buying the BT module to the unit next. I would recommend this door lock if you had a travel trailer.
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BM
> 3 dayThe lock was physically easy to install, but programming the code and the remotes took longer than the 10 minute install time they claim. Remote was easy to install, but programming the code was a bit more difficult. I read all instructions, but nowhere did I see that only the deadbolt was tied to the code/remotes. I thought something was wrong because the top lock didnt work, only the bottom dead bolt functioned. After reading other reviews/comments on Amazon I found out both locks didnt function, only the bottom deadbolt. Had I known that it wouldnt have taken as long to figure out. Also reading reviews I found out I could press the #1 button for 3 seconds to turn off the alert sound telling me the lock functioned properly when I used the remote/code. ALSO, the #1 key does not light up like all the others. I guess I will live with that as I dont relish sending it back and installing it again.
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Chris Perry
> 3 dayWorked as advertised. Easy install and setup. Appears to be of good quality. Reasonable price. Nice to know it has a lifetime warranty. If I sell the camper I plan to keep the lock and use it on our next camper.
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Mrs. Wilhelmine Wehner I
> 3 dayInstallation of this door lock was easy. The lock is sturdy and very well made. The convenience of not having to carry any keys around is fantastic and the remote FOB is just a bonus. I would absolutely recommend one of these locks for anyone with an RV.
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Natas
> 3 dayReally loving this lock. It was pretty easy to install. Like that we don’t have to bring keys. Just enter the code you programmed. If you want you can bring the key or the key fob. With the key fob you just push the unlock or lock button.
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Harvey S.
> 3 dayThis lock has been worth every penny. I haven’t had a single issue with it and it’s extremely convenient. The key fob makes my life much easier, especially since my hands are always full trying to get inside.
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suzanne howell
> 3 dayThis lock was easy to install and work great! So glad we made the decision to go with the RV lock.
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DCY
> 3 dayFollow up: RVLock sent me a new key fob right away. While the the warranty process was a little tedious, the process was smooth once completed and a company representative reached out to me to try and make things right. Real World Operation is pretty good. Its nice to jump out of the truck and lock and unlock the door by just a push of the button, or a push of the fob. Id recommend RVlock, just make sure you do a good job installing it and you should be just fine. Ive bumped up the rating from 3 stars to 4. ----------------------------------------------------------------------------------------------------------------------------- The unit comes with 2 key fobs. 1 key fob didnt work out of the box. Seems to be a bad fob or battery issue. Warranty to get a new fob was difficult. RVLOCK wanted photos and/or video of the fob not working. Jeesh, just make sure your STUFF works before you put it in the box to ship it and I wont have to spend all evening making videos. (Im waiting for a reply from warranty on the fob issue) The unit looks nice on the camper, however, Id prefer if the backing (Inside plate) was not plastic. It just sort of feels cheap. Im also wondering how the outside plastic case stands up to the sun. Will this thing turn grey in the sunlight? The unit is loud and makes an annoying noise when its operating. Seriously, youd think a company in 2022 could come up with a more pleasant sound to signal that the lock has locked or unlocked. Finally, the operation of the unit works, but it seriously sounds like plastic gears grinding and clicking as the locking mechanism engages and disengages. All in all, Im satisfied with it, works good in the driveway, but time will soon tell if it has the right stuff to remain on my rig. I give it 3 stars because for the price, I expected a nicer made keyless entry.
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Mike Jones
> 3 dayEverything fit perfectly and worked perfectly, just as described. Also, excellent instructions. Our best RV accessory purchase ever. I like the idea of the chime to confirm when locked or unlocked, but this one is too loud. I know I can disable the sound but dont want to. Just wish volume was controllable. Would recommend this for any RV owner. Anyone can install it in a few minutes.
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Bake5910
> 3 dayInstalled this in about 10 minutes......but as of yet, cannot reset code.....pretty useless lock when unlock code is stuck on 1234. Lock seems well made but the instructions on the box were not correct and the revised directions supplied by customer service email also did not solve the problem. I never spoke with a person when attempting to call customer service number that is listed on web page. After a strangely long wait on hold I was given the option to leave my number to be called back in the order of my call....never got a call back I have sent another email....will see if the company responds effectively to get my issue resolved. So far....not impressed. It is hard to be enthusiastic for a product that doesnt seem to work as you expect it should. I will give it a few more days to get resolved....if customer service comes through and gets this working, I will update my review UPDATE: After being notified that the revised instructions did not resolve my problem, they promptly sent a new lock that was pre programmed it to my desired code. I installed the lock in about 10 minutes. It looks like a factory installation and works fine. The lock has been in service for a little over a week with no problems. It is really a handy upgrade from the old manual lock that had become a constant aggravation. My wife loves it. Although, the original faulty lock was a bit of an aggravation, the company responded to my issue promptly and efficiently. I am pleased with this purchase and more than satisfied with my customer service experience. I would not hesitate to buy another one. My frustrated 1 star review is upgraded to a satisfied customer 5 star review