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Daniel
> 3 dayWe have loved having this lock and have found the usefulness is well worth the purchase. However, recently I had a problem with the key after having owned the lock for some time. I called and spoke to Courtney who was not only cordial, understanding, and professional, but she also quickly honored the lifetime* warranty and resolved my issue rapidly. I would highly recommend them for their product and service!
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Kelb
> 3 dayI liked that it was super simple to install. It me about 10 minutes to do from start to finish. Also, the lifetime warranty is great.
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Debra A. Graham
Greater than one weekThis lock was super easy to install, replacing factory lock. Took only 10 minutes to uninstall original and reinstall new lock. Another 10 minutes to program code and fobs. Perfect fit. Heavy secure lock, much more than rv factory lock that was installed on rv. Just follow instructions included in box, and it’s a snap.
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Sammy
> 3 dayThis lock is so convenient and easy to use, as well as install. It took about 15 minutes to install and works great. It is so convenient to be able to lock the door and not have to carry your keys around all the time. The only issue I had so far is that the batteries for the key fobs came dead. After replacing the batteries they worked great. The lock is a high-quality product and an overall win for me! I would definitely buy it again!
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Patricia A. Cripe
> 3 dayI got tired of always having to have a key with me when camping and leaving trailer to go on a bike ride. This lock was an exact replacement for my current 168VRB Sonic door. Easy installation and programming. Look forward to future use.
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Shawn Jackson
> 3 dayOverall a great product so far. Easy install, heavy-duty feel to it, everything works as it should. I had to knock the review down by one star because the remotes and the keypad only unlock the deadbolt, not the handle. Id also like to see an extra number button for the numbers 9 and 0, which are not included on the lock. This limits some of our usual codes. The last drawback is that the instructional videos linked from the install instructions dont match with this version of the lock. The drawbacks are small - overall I like the product and would recommend it.
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M. Killough
> 3 dayThe product itself is excellent. Quality all metal construction. Feels solid in your hands. Programming the keypad and key fobs was very simple. The real issue came when removing my existing handle. For the life of me, I could not get the plate around the existing latch and deadbolt off. Tried and failed repeatedly with my screwdriver. Then read, the manufacturer of my door may have used an adhesive, such as Loctite, to secure the screws. Read further to find a heat gun or solder would be necessary to heat up the screws and loosen them. Went and bought a soldering tool heated up the screws, but still could not get them out. Tried so hard that I eventually stripped the screws. Then went and bought a screw extractor from the hardware store. It was worthless, didnt work at all. Finally, I just decided to drill out the screws, but the screws were stainless steel, so I needed to buy a Cobalt bit. Bought a 1/4 Cobalt bit and EUREKA within a few minutes I drilled away the stripped screw head and the plate fell right off. This is no reflection on RVLOCK, the product itself is great, just a warning that if indeed your current handle manufacturer didnt go overboard in how their latch plate is attached, this install may very well take only 10 minutes. If however if your current handle was like mine, it could take you two days to install as it did me. Product is excellent but install times may vary.
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suzanne howell
> 3 dayThis lock was easy to install and work great! So glad we made the decision to go with the RV lock.
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Mike Jones
> 3 dayEverything fit perfectly and worked perfectly, just as described. Also, excellent instructions. Our best RV accessory purchase ever. I like the idea of the chime to confirm when locked or unlocked, but this one is too loud. I know I can disable the sound but dont want to. Just wish volume was controllable. Would recommend this for any RV owner. Anyone can install it in a few minutes.
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Della S.
Greater than one weekThere is nothing to dislike about this product the design was wonderful strudy like the fact I use the pob to unlock my door at night when I get home I feel more secure than before well worth the money