Tineco Pure ONE S11 Cordless Vacuum Cleaner, Smart Stick Handheld Vacuum Strong Suction & Lightweight, Cordless Handheld Vacuum Deep Clean Hair, Hard Floor, Carpet, Car (Pure ONE S11 Grey)
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BGR
> 3 dayThis is my first stick vacuum. Before this I had a Hoover Platinum Upright -- I call that the King of Vacuums. However, with the whole Covid, its in storage and we are temporarily living elsewhere in a good-sized apartment whose floors are about evenly split between laminate and low-pile carpet. I looked for a vacuum that would meet our needs, but maybe not overlap with the Hoover so when the two are united, both might have a place in our home. Good choice. This vacuum is terrific. Pros: - Capably handles both carpet and laminate with no problems. - Very maneuverable (much more so than my upright), which is handy as the edge cleaning isnt fantastic -- I can quickly shift to using the front of the vacuum where its better. - Very easy to shift between hand-held and stick. I found myself doing that last time I vacuumed -- quickly switching at the end to get some places in-between the furniture and the wall. - Power management -- this ramps up the speed when you are in areas where it finds more dirt. This sounded like a gimmick when I read about it, but in practice its seemless and very effective, and I appreciate it given it helps with the balance between battery duration, vacuum cleaner weight, and suction power. Clever and well implemented. - I can see the dirt. Ok- I never thought I would like this, but its actually very handy. Did that piece of cardboard I was uncertain about and vacuumed anyway make it up to the unit? Oh- there it is stuck around the brush, and oh there it just made it up to the hand-held portion. Will this handle that pistachio shell? Look, I can see it in the thing. This is really, really handy. Cons: - Light, but not light enough. I can very comfortably wield this at length, but Im a big guy. My wife, on the other hand, is more petite of maybe average height. I asked her if we might just use this at our new place and her response was that she likes it and will use it, but its too heavy to clean a house with. Somebody needs to figure out how to mount the battery nearer the floor to maybe shift the center of gravity- thats the winner. - The connectivity is gimmicky and not useful. I dont need a different app telling me its time to vacuum, or that I need to empty the thing, etc. I cant see this being useful for anyone. - The thing cant stand on its own. Youre vacuuming around -- oh, here, lets shift that chair. Oh- where do I prop this thing up awkwardly while I do that? - I wish there were a good option for not mounting. - Its kind of spendy, and Im now not convinced the Tango model was worth it. This thing is as expensive as my Hoover Platinum upright, and while I called that the King of Vacuums, its truly more like the Emperor. Anyway- bottom line is this: I like it and it meets our needs. The pros very much outweigh the cons in my situation, and the connectivity con is more like a feature nobody needs, where if I were to buy this again, Id simply choose a less-expensive model without it (if that exists). In our new home this will handle stairs, spot cleaning, and single-room cleaning. The rest goes to the Emperor.
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Greg Mayer
> 3 dayWe bought this vacuum instead of the Dyson because this was highly-rated and available at a much lower cost. When we first got it, it was incredible. We could use it on both hardwood and carpets without an issue. It did a great job picking up dirt and particles. However, over time, the suction seems to have dropped off. Weve cleared and washed the filter to no avail. If you turn on max, then it works a bit better, but I would expect normal mode to provide sufficient suction. Im pleased with the build quality, but overall I am now unimpressed with the vacuum and would not recommend it.
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Katlynn Stark
Greater than one weekUnit died after 4 months and out of warranty. It has clean brand new filters and battery, but will no longer turn on. Used it for general maintenance. Now its a an expensive lemon. Update: Contacted Customer Service and product was actually under warranty. Following some troubleshooting, determined the motor unit was defective. They replaced the motor unit and unit is working as described. Appreciate the quick turnaround and love the product for my hardwood floors.
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Brenda S
> 3 dayI absolutely love this vac! It’s lightweight but gives a heavy duty clean. It picks up all the cat hair and dirt in a snap. Easy to carry. Easy to clean. I’m very pleased.
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NE WIS
> 3 dayI ordered this to replace a cordless Miele that I do not like. I live in a small condo (917 sq feet) with only bare floors. After extensive research, I chose this Tineco Pure One S15 over the Dyson V12 Slim Detect mainly because of Tinecos free-standing floor charging/storage base. During the unboxing of the new Tineco, I immediately realized that the hand-held part of the vacuum is too heavy for me to use comfortably as a hand-vacuum, and would also be quite top-heavy for daily vacuuming of the floors. I also noticed just from holding the hand-held segment briefly, that the hand-grip area is small and not ergonomically designed. It caused discomfort just in the short time I held it during the partial unboxing, because my average sized hand made contact with two hard plastic protuberances during a normal grip. I could not imagine vacuuming for 15 minutes like that. I did not bother to finish the unboxing, and never fully assembled or tested the vacuum. The quality of the parts seemed adequate, and if not for its weight and the uncomfortable hand grip, I would have looked forward to fully testing the vacuums function. But since I already decided I was not keeping it, I didnt want to use it and return a vacuum with cat hair in it. (Please note if you need to return this machine, you must completely repackage it for shipping, print a label, take it to UPS, and wait up to 30 days for a refund. It is not a simply drop-off return like most Amazon purchases.).
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stephanie
> 3 dayI never write reviews, but I will cause this was the smartest decision we made since we got a white husky malamute added to our house. Never experienced greatness until I could voluntarily vacuum ten times a day with no complaints. Great customer service too!
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rodi53
> 3 dayWorks much better than the Dyson cordless vacuum it replaces.
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Amanda Marcus
> 3 dayOverall, product is very good. Lightweight and easy to use with a variety of attachments. When we had a problem with the motor, I called customer service. They went over some basic troubleshooting and determined that the motor was bad and offered to send a new one at no charge. This was all handled in 1 phone call. CS rep was very pleasant. Overall, Id recommend this product to buyers.
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John Walters
> 3 dayFolks who complain about the Tineco S11 Tangos performance didnt do their homework. A product is designed to optimize a particular job. Most complaints are for jobs outside this vacs designed primary purpose. The Tango comes with a specially designed head for hardwood floors. My dog is a huge shedder, so I needed a vac to pick up dog hair on the hardwood floors of the main floor of my 1200 sq ft townhome. I dont have a lot of area to cover, so battery run time is not a factor. And I dont use it for picking up dog hair on my upstairs carpeting. I keep my older canister vac upstairs for that purpose. This vac does exactly what it was designed for, does it well, and is fast to retrieve, use, and put away for recharging. Itll do carpeting but not as well or as long as a corded model. I love this vac.
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Sara I. Ricketts
> 3 dayI am amazed every time I use this at how much cat hair, cat litter and dust it picks up. I had no idea how much I was just living with, sitting in and breathing on a daily basis. This machine is easy to use, easy to take apart and clean, and it has great features. One of my favorite activities is to vacuum in the dark! I have two cats, hardwood floors, and am a raving fan. I highly recommended this product to family and friends and I wish I bought this years ago!