My original dimmer plug died within 4 days of use. Contacted Treatlife customer service and they quickly sent a replacement. Im hoping I have better luck with this second dimmer plug, but you can be confident in the customer service.

Dimming of outdoor string lights is essential to control the outdoor vibe, especially with multiple strings that can be bright and harsh. I was using a tabletop lamp dimmer duct-taped into a baggie and tucked under an eve. Definitely not optimal and potentially dangerous. It was time to find an outdoor-rated dimmer. I didnt think I needed any smart home functionality, I mean, its just a dimmer, right? But man is this thing fun! Alexa integration works great. Name the plug anything you want eg terrace, patio, pool, etc.) and say Alexa, turn on patio. Alexa, set patio to 55 percent. And the like. But really, the app is even better! After all, youll be outside with your phone while youre enjoying the lighting. The apps home page is simple, just an on/off button and a dim level slider that will dim in real time (lights dim as you move the slider, not after you stop moving it) in increments of 1%. Within the app you also have the option to set upper and lower dim range limits in case you have dimmable LEDs that tend to flicker when too dim. When you turn off the lights the dimmer does a soft off quick fade. Awesome addition to our outdoor hangout area. IMPORTANT TIP: When pairing and setting up the dimmer, follow the PRINTED INSTRUCTIONS that come in the box, NOT the steps in the app. The app is more generic to all of Treatlifes products and does not contain critical steps specific to this plug. Setup is very easy but you will not get it on the network without the printed steps.

I have Alexa upstairs and downstairs and she controls the same set of patio lights, if Im on the balcony or the patio with ease.

Works good overall, but I have had a few annoyances. Ive had the about three weeks now. 1) Setup wasnt a complete breeze. Not terrible but I did have to remove the devices from the app and add them back a couple of times to get it to go through. 2) Several times both plugs (I bought 2) have gone offline, not at the same time. At least thats what Alexa says. Unplugging them from power and plugging back in causes them to start working again. 3) Ive noticed a flickering in my LED light strings when set to a low setting like 10%. Its not awful, but enough to be annoying.

This dimmer plug works perfectly as expected and paired with our i phones easily. We purchased one and it quit working after just a week, contacted the manufacturer and they quickly assessed our issue and sent another one out without question. It arrived only one day later. Great customer service!!

I was dubious about loading yet another app but it was fairly simple to setup and use. I can still operate manually as well. The ability to set on/off and dim setting schedules is great and will buy more of these for other applications as I think of them. I have a mesh router so connectivity is no problem.

This works great for only 1 family member and this is a big problem. More then one person lives here and more then one person enjoys sitting in the back yard at night. This can only be run with the app and the app only works on 1 phone making it useless for a family

Fantastic dimmer and fantastic customer service. Very easy to set up and works like a charm -- all from my phone. Love their 2 year warranty and how responsive they were when I contacted them. Less than a week, there was a replacement on its way to me. Cant ask for more than that. Highly recommend this dimmer and buy again. Now I wish I had upgraded to the new version which provides two plug ports (sigh).

Worked very well in the beginning. Dimmed an outdoor string of bulbs and provided good control through the app and Alexa. Good wifi coverage. Ive had other plugs that wouldnt get wifi in the same location. This one works well. But after 4 months, it just wont turn on. I suspect, after reading other reviews, that its the water issue being IP44. It was under an awning, but somewhat exposed to the elements. Weve had some heavy rain as well. Other plugs Ive had are at least IP64. Ill look for that in the future. But for the price, not a bad little dimmer option.

This is my third one and it broke in 47 days. The first one lasted maybe 6 months, and the second one just about a year. Can anyone recommend a good one?