Uni 19-State Portable Toll Pass, Blends Into Windshield (Black)

Easy to setup and easy to use

Awful for travel and one of the worst Customer Service ever! If youre thinking in using Uni for rentals, look elsewhere! I had been using for years SunPass for my travels to Florida, and never had any issue: plane landed, went to the rental lot, installed the transponder, changed the plates details, and avoided the absurd rental toll fees. However, in a recent house move, my SunPass transponder got damaged, so I decided to give the Uni a try, reading about its compatibility in all of Florida and 19 states in all. The Uni transponder arrived fast, and I took it on my trip. I had activated it online with $10 in my account and as soon as I was on the rental lot of the Miami Airport, I installed it, change the plates details on their website and was on my way. About a week after my trip ended, I received a receipt from Hertz for tolls for the first day of my rental, something that didnt make any sense ($1 for tolls plus $6 for service). And this was not a double billing issue, as these tolls were not on my Uni account. So, I contacted the Uni support team and after a couple of back-and-forth messages, basically their logic is that for some reason the transponder did not work the first day (twice!) and that any changes made to the plates in tha account are not assumed by them in the next 24-hour period. In other words, if you take the Uni with a rental, and change the details of the plates, which is required, in the next 24 hours, youre on your own, unless you can guess the plates of the car the rental will give you 24 hours in advance. If for some reason the transponder was not working, or there was an issue with the tolls reader antenas, youre out of luck and these guys wont stand by their product. When I asked them where the information was about this 24-hour windows, in their terms or FAQs, as I might had missed it, they dodged the question, as this is not explained anywhere on their site (as of the time of this writing). I get that there might be issues, but what really bugs me is the awful support, a.k.a, were perfect, its your issue. It felt like talking to one of the big telcos. And what worried me about their response, is that this can happen again, and once again, it will my problem and by no means theirs. Just to be clear, their terms do say that whenever you have a new vehicle, such as a rental, you are required to register on their website or app, the plates. Then again, in the first 24 hours after registering the plates, if the transponder does not work, their response will be tough luck! Im returning this unit to Amazon and at least for now, purchasing a new SunPass transponder.

Did a trip to the north east . Glad we bought the UNI . Non stop through toll roads in 19 states! Easy to install and follow the app instructions.

For each state in the northeast the toll authority adds a surcharge for out of state passes

Took a recent two-week trip around New England and the unit worked perfectly

I got the transponder on a Mon. afternoon. My vehicle has alot of safety things, that uses an area on the windshield behind the rearview mirror. I did as the enclosed instructions said to do, attaching it a few inches lower. I set up an account, registering it online & it took mere minutes to do. Then it said to give it 24 hrs to be activated. I was so worried because I was leaving the next morning, heading to Brooklyn, which meant going through quite a few tolls in NJ. After I returned home, it took a day or so for it to show all the tolls and guess what? It was activated before the 24 hrs & it logged all the tolls I went through that following morning! I was SO happy! Ill never travel through the 19 states its supposed to cover, so I can only personally vouch for the PA & NJ tolls I went through. Theres no monthly fees like the EZPass charges. If you have EZPass, if I were you, Id get one of these & return the EZPass!

I liked that I was able to get this in black. It looks nicer on my windshield than a white one. It was very easy to set up an account and then install it to my vehicle.

The barcode the they scan was misplaced. I had to remove them and put them where they already should’ve been. Now it doesn’t fully stick and it didn’t work for my trip like I planned. I’d be sure to fully check where they accept these. As to the area.

Live in Florida and was paying $1 per month for N ew York EZ pass. This replaces the EZPass without the monthly fee. Two things that could be improved: 1.device is held on windshield using suction cups that tend to release after two weeks in the hot Sun. Would prefer to see Velcro like material. 2. Stores only one license plate. If you change cars you should update data base with the correct license numbrt

Too heavy, will not stay on the windshield