2020 HP 14-inch HD Touchscreen Premium Laptop PC, AMD Ryzen 3 3200U Processor, 8GB DDR4 Memory, 256GB SSD, Bluetooth, Windows 10, Silver

All the material and descriptive information about this product speaks to having Window 10 Home version. When it arrived, it had Windows 10S. Very annoying considering the time it took to find the product that I thought supplied the features we wanted which especially included 10 Home.

I liked this laptap until it quit working after 10 days.I could not access the internet.I thought it was an internet problem until I found out my older laptap could access the internet.Tried all the fixes on the new laptop and nothing worked.Went through the trouble shooter which informed me it was a bad driver.My older laptop is over 3 yeasrs old and was a replacement as the original went out after 3 days.Both models were of HP manufacture.I reordered a different brand because of this..Hopefully this solves my problem.

I liked the SSD and how fast it boots. The storage is sufficient for my needs.

Fast with video editing, fast processor, I can have A LOT of tabs open at once. HIGHLY RECOMMEND.

Ive been battling this computer for a month now. Customer service has failed with HP. They dont call back and they dont seem to have any solution other than sending back at my cost. I am in zoom classes for college and I cant afford to be without a computer. You would think that in the current world situation that they could be a little more accomodating. I have done all that I can do. I have finally determined that it is a memory module problem. If you find a company that can help you, I would suggest you go with them and not hp.

Clear screen. Great speed. Great value for money. For school.

will use this everyday and enjoy doing so

I use a Mac computer as my home computer and love it; but I needed a medical program that would work only on a PC and was told to purchase this particular one. I ordered two computers, one for a friend who needed the same program and received the computers just before Thanksgiving. I wasut was packing to move, so I didnt use it until after Christmas and for only the one program, which I have used about 8 times. Two days ago, I tried to open the program, and it wouldnt open. I have spent several hours trying to solve the problem, but a computer tech told me it was a problem with my computer since it wouldnt open any programs. Unfortunately, the warranty only was for a couple of months and expired ten days ago.

Returned this system. I specifically purchased this because I did not want the S version of Windows. It does not mention the S version anywhere on the details yet that is what I got. It doesnt work for my purposes so I returned it. Pretty disappointed that this is not communicated better on the page.

Problems started about 1 month after purchase. 1day after return date,of course!!! Freezes every 5 minutes or so. Tech support,NO help so far. Also had trouble getting it to charge. Had to get tech support twice. Big mistake!!!