2020 HP 14-inch HD Touchscreen Premium Laptop PC, AMD Ryzen 3 3200U Processor, 8GB DDR4 Memory, 256GB SSD, Bluetooth, Windows 10, Silver

Returned this system. I specifically purchased this because I did not want the S version of Windows. It does not mention the S version anywhere on the details yet that is what I got. It doesnt work for my purposes so I returned it. Pretty disappointed that this is not communicated better on the page.

I use a Mac computer as my home computer and love it; but I needed a medical program that would work only on a PC and was told to purchase this particular one. I ordered two computers, one for a friend who needed the same program and received the computers just before Thanksgiving. I wasut was packing to move, so I didnt use it until after Christmas and for only the one program, which I have used about 8 times. Two days ago, I tried to open the program, and it wouldnt open. I have spent several hours trying to solve the problem, but a computer tech told me it was a problem with my computer since it wouldnt open any programs. Unfortunately, the warranty only was for a couple of months and expired ten days ago.

This laptop was exactly what I was looking for. It arrived a day sooner than expected and I had no issues with packaging. Im not super knowledgeable about computers but I had information from a really helpful person at a big electronics chain. This laptop had everything he said I should look for. I am not a gamer, I use it for grad school and everyday stuff so it is perfect for me. I have only had it for a few days, but so far I love it. At this point, I would definitely recommend it!

Excellent quality for the price!

Problems started about 1 month after purchase. 1day after return date,of course!!! Freezes every 5 minutes or so. Tech support,NO help so far. Also had trouble getting it to charge. Had to get tech support twice. Big mistake!!!

Great computer! Fits perfectly for school duties! It’s have everything, light weight, touch screen, and more!

I thought this was HD for screen. It is very hard to see but when I reached out to the company for return policy - they were not helpful. will try to see if there is a restocking fee and try to return if possible.

I liked this laptap until it quit working after 10 days.I could not access the internet.I thought it was an internet problem until I found out my older laptap could access the internet.Tried all the fixes on the new laptop and nothing worked.Went through the trouble shooter which informed me it was a bad driver.My older laptop is over 3 yeasrs old and was a replacement as the original went out after 3 days.Both models were of HP manufacture.I reordered a different brand because of this..Hopefully this solves my problem.

I have has to reinstall the operating system twice in the last six months. I told HP Support I wanted a new one and they said no, I had to go through Amazon and that they would not replace. Im so disgusted.

I received my laptop one day before the delivery date and I was very satisfied with the timing and laptop overall. would purchase again if I needed it. Very light and works Great!!!!