2020 HP 14-inch HD Touchscreen Premium Laptop PC, AMD Ryzen 3 3200U Processor, 8GB DDR4 Memory, 256GB SSD, Bluetooth, Windows 10, Silver

It’s perfect

Great!

Great

My fiance got me this lap top for my birthday and its awesome!!

I purchased this laptop and received it quickly. I am sorry that I ever purchased this. In order for the screen to be clear and crisp, the screen has to be tilted in an unnatural position -- far back. In addition, although I just purchased it brand new, HP is giving me only 8 months warranty instead of 12 months. I guess Amazon had this laptop since March, so that is the date they want to use for the warranty. I have been on the phone with HP all afternoon, and I am up to 4 hours now. I have been transferred to many people, and no one seems to be able to fix the screen /picture issues. The laptop also got stuck on night mode when we tried to make adjustments! The model is apparently quite outdated (which I did not know), and HP has me downloading update after update to no avail. Save yourself some aggravation. DO NOT BUY THIS!

I purchased this for my son for distant learning. Every hour, NOT exaggerating, he has to reboot because the computer freezes. We tried updates and that didn’t work either. He cannot participate in school chats because the computer lags so badly. My daughter has a Dell that we bought from the Microsoft store and it works perfectly. It’s frustrating enough to be home schooling during these times, this is the LAST thing I need. Now, the left side of the mouse has lifted and is no longer operable.

This laptop has a Windows 10S Home operating system which means it will only allow the Edge as your web browser. It will also restrict the type of apps you can load, under the guise of security ( read: only what Microsoft wants) It also forces you to create a Microsoft account for logging in your computer. If you have specific apps you need (perhaps like school required for at home learning) you will have a difficult time getting this laptop to work for you. Amazon really needs to make sure people understand the difference between Windows 10 Home and Windows 10S Home and their information clearly shows the correct operating system. I I would never have made this purchase knowing what I had to learn. If you dont want Microsoft controlling how you use your laptop you dont want this machine.

PROS: Its a nice laptop, fast for the money, touch screen, track pad, enough memory for the kids homework.

I use a Mac computer as my home computer and love it; but I needed a medical program that would work only on a PC and was told to purchase this particular one. I ordered two computers, one for a friend who needed the same program and received the computers just before Thanksgiving. I wasut was packing to move, so I didnt use it until after Christmas and for only the one program, which I have used about 8 times. Two days ago, I tried to open the program, and it wouldnt open. I have spent several hours trying to solve the problem, but a computer tech told me it was a problem with my computer since it wouldnt open any programs. Unfortunately, the warranty only was for a couple of months and expired ten days ago.

Beware