2020 HP 14-inch HD Touchscreen Premium Laptop PC, AMD Ryzen 3 3200U Processor, 8GB DDR4 Memory, 256GB SSD, Bluetooth, Windows 10, Silver

I liked this laptap until it quit working after 10 days.I could not access the internet.I thought it was an internet problem until I found out my older laptap could access the internet.Tried all the fixes on the new laptop and nothing worked.Went through the trouble shooter which informed me it was a bad driver.My older laptop is over 3 yeasrs old and was a replacement as the original went out after 3 days.Both models were of HP manufacture.I reordered a different brand because of this..Hopefully this solves my problem.

I had to contact HP Tech support to get out of Window S mode. It had me limited to Microsoft store and was charging me to down load apps like Google Chrome. The tech guy told me that the Microsoft store gives me added protection and once opted out I will need to buy virus protection. I told him that Google Chrome already comes with virus protection. Once I down loaded Chrome, I couldnt down load apps from Chrome to the computer. I guess Chrome and Windows are now separated, but Chrome has more free apps and Microsoft makes you pay for apps. Look, all of these computers are basically the same being Chrome the largest provider for apps you dig? Might as well get yourself a Chrome book. I might end up returning this laptop because it seems like my budget Acer Chrome book preforms better. I bought this HP laptop for future remote work because it has windows 10 and a SSD card. If an employer wants me to download a job app for remote work Ill probably have to do it through a Windows system. Ill be able to down load it using Window 10 Home. The laptop is sluggish and keeps asking me about page translation to English or Spanish. Sometimes the page just shrinks without me clearing the screen. I will give an update later, but its important for your laptop to be unlocked. Im a truck driver preparing to leave that career for remote work, or until these carriers start paying big money. UPDATE: Im returning the Laptop back for Windows 10 Home, further it crashed. Im looking for something else.

Disappointed that it is not Windows Home as advertised. It is Windows 10 S. Otherwise, just what we wanted and it works fine.

I received my laptop one day before the delivery date and I was very satisfied with the timing and laptop overall. would purchase again if I needed it. Very light and works Great!!!!

Ive been battling this computer for a month now. Customer service has failed with HP. They dont call back and they dont seem to have any solution other than sending back at my cost. I am in zoom classes for college and I cant afford to be without a computer. You would think that in the current world situation that they could be a little more accomodating. I have done all that I can do. I have finally determined that it is a memory module problem. If you find a company that can help you, I would suggest you go with them and not hp.

I have has to reinstall the operating system twice in the last six months. I told HP Support I wanted a new one and they said no, I had to go through Amazon and that they would not replace. Im so disgusted.

It’s perfect

I bought this computer on 10/1 for my daughters new job. It was easy to set up, light, and fast (with bare-bones apps). Ill update once she starts using it for work and lets me know how it is.

My son had been asking for a gaming set up for forever. I refused (he has 3 different Nintendo gaming systems already). Then along comes Covid & distance learning. Sooo I decided to shop for a laptop that has gaming capabilities; 2 birds, one stone. Much less expensive & a greater value than a gaming computer. The touch screen is an added bonus & truly comes in handy. It truly is light weight so if he needs help with homework he can bring it to me or he can game on the go. For the price it truly did exceed my expectations.

Not a terribly expensive laptop but not a terribly well built laptop either. Everything is cheap plastic, the keys feel like they could snap at any moment and the screens a little glitchy.