2020 HP 14-inch HD Touchscreen Premium Laptop PC, AMD Ryzen 3 3200U Processor, 8GB DDR4 Memory, 256GB SSD, Bluetooth, Windows 10, Silver

Gift for Granddaughter. Seems content with it.

Good

Im giving it 4 stars because at times when I am scrolling on a page the screen turns black for a few seconds.

Great value.

I purchased this computer on December 7, 2020 and its 7/7/22 now. The hard drive crashed and does not work. I havent even owned the computer for 2 years and its dead. Its a good thing my daughter doesnt need it for school anymore.

This laptop has a Windows 10S Home operating system which means it will only allow the Edge as your web browser. It will also restrict the type of apps you can load, under the guise of security ( read: only what Microsoft wants) It also forces you to create a Microsoft account for logging in your computer. If you have specific apps you need (perhaps like school required for at home learning) you will have a difficult time getting this laptop to work for you. Amazon really needs to make sure people understand the difference between Windows 10 Home and Windows 10S Home and their information clearly shows the correct operating system. I I would never have made this purchase knowing what I had to learn. If you dont want Microsoft controlling how you use your laptop you dont want this machine.

I had to contact HP Tech support to get out of Window S mode. It had me limited to Microsoft store and was charging me to down load apps like Google Chrome. The tech guy told me that the Microsoft store gives me added protection and once opted out I will need to buy virus protection. I told him that Google Chrome already comes with virus protection. Once I down loaded Chrome, I couldnt down load apps from Chrome to the computer. I guess Chrome and Windows are now separated, but Chrome has more free apps and Microsoft makes you pay for apps. Look, all of these computers are basically the same being Chrome the largest provider for apps you dig? Might as well get yourself a Chrome book. I might end up returning this laptop because it seems like my budget Acer Chrome book preforms better. I bought this HP laptop for future remote work because it has windows 10 and a SSD card. If an employer wants me to download a job app for remote work Ill probably have to do it through a Windows system. Ill be able to down load it using Window 10 Home. The laptop is sluggish and keeps asking me about page translation to English or Spanish. Sometimes the page just shrinks without me clearing the screen. I will give an update later, but its important for your laptop to be unlocked. Im a truck driver preparing to leave that career for remote work, or until these carriers start paying big money. UPDATE: Im returning the Laptop back for Windows 10 Home, further it crashed. Im looking for something else.

Returned this system. I specifically purchased this because I did not want the S version of Windows. It does not mention the S version anywhere on the details yet that is what I got. It doesnt work for my purposes so I returned it. Pretty disappointed that this is not communicated better on the page.

Beware

It’s perfect