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Dustin Will
> 3 dayDont be afraid of the slightly rough English. The hardware, the software, and best of all, the quick friendly customer service is all TOP NOTCH. I bought this for our office remodel, I may be an engineer but no IT superstar. The instructions were easy to follow and everything works as advertised and feels like quality. Considering the value for money, I am seriously considering this for home!!! Will definitely buy from this seller again.
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Ray
> 3 dayReally easy to install and great step-by-step instructions.
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Stephen
> 3 dayI bought this a year or so ago,, and used their support a few times. The unit is holding up great, the pieces are holding up great to. Ive contact support 3 separate times since and they are really quick to respond and have each time provided a solution on the first reply.
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Fb
> 3 dayGood value , quick response thank you
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EDGE Mfg
> 3 dayThis seller says they will support you forever and they mean it. We installed this unit over 2 years ago and the support was great then. I recently had a question and sent them an email and they still responded within an hour with full details of how to address my issue. The system still works great and it saved us thousands of dollars compared to quotes we received to do the same thing. I would highly recommend this product and the seller. Great company!!
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AGi
05-06-2025Initially I had a problem with the power supply going dead, I contacted support and they sent a replacement promptly, on setup I needed to know a few things, I contacted tech support and a agent called Wood, was very heplful, answering all my questions with a great depth of product knowledge, also connecting with remote assistance at another time to complete and test the system. Because of the 13 hour time difference I would inadvertently contacting Wood after hours and he would always help. Its a pity theres not 6 stars... as the support is first class and product preforms as per purpose. Will purchase again.
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Tralee Johnson
05-06-2025Our business has been using this door system for about a year and theyve been so easy to use! The fobs are very convenient and great that you can remove access if one has been lost or if an employee leaves the company. The customer service is great, I have always received a very quick response! I would definitely recommend!
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Thomas White
Greater than one weekI ordered the 4 card reader panel with strikes. The install was very easy and the provided instructions helped answer any questions during the install and setup process. Full Disclosure: I am very handy with a technical background which made this install go very well. However, experience isn’t needed if you can follow instructions and have the right tools. The customer support was very responsive and helpful. I emailed a few times to answer some questions (error on my part during install), and they always answered within a day (time difference). I highly recommend this product.
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Sam
> 3 dayThese panels install easily, program easily and work very well. I have 8 of them at a customer site and they function without issue while being used every day by over 50 employees. The seller answers any progrramming or installation questions quickly and seems to really care abot customer satisfaction for this product.
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Jamie Vick
> 3 dayThis product was very easy to install and use. I also used some of the additional features and requested support, which was top notch!