ASUS 2020 VivoBook 15 15.6 Inch FHD 1080P Laptop (AMD Ryzen 3 3200U up to 3.5GHz, 16GB DDR4 RAM, 256GB SSD, AMD Radeon Vega 3, Backlit Keyboard, FP Reader, WiFi, Bluetooth, HDMI, Windows 10) (Grey)

It doesn’t hold a charge and keeps shutting off randomly.

I dont know much about computers, but my kid does. Weve had it for 3 months now. He is a 13 year old gamer and says this computer is awsome! According to him, it has great graphics, no glitching, good batter life, looks cool, nice storage, etc. He says its perfect and his friends like it too.

Excelente

I was needing a new laptop for work purposes and purchased this one, as it had the minimum requirements needed for my job and was able to arrive before the start of the new week. I had an Asus when I was in college, so I thought this would be a good buy. However, upon opening the package and beginning to set it up, it would not boot up. It immediately froze on the startup Asus screen. After nearly an hour, I attempted to reboot it, only for it to freeze again on the Asus screen with the additional message “Preparing Automatic Repair.” Ummm.... why would a brand new laptop straight out of the box need to do a repair?!?

Purchased laptop in September 2020 and by January 2021 the wifi adapter went bad and by February starting having startup issues. I only use this laptop a couple if times a week. Very disappointing! I have had a Toshiba laptop for 11 years with not one issue.

If you are buying a computer for an family or friend who may not be savvy with tech, be prepared to spend at least 45 minutes trying to help them disable Windows S mode.

I really liked this laptop, until the screen went totally black 15 days after purchase. It will still work with an external monitor. After 2 calls to customer service, and many hours searching the ASUS website for help, I will either return this or ship it off to be repaired. I finally had it all set up and running well. Now Im removing documents and deleting things so I can return it or send it off for repair. ASUS customer service is not much help. I am so disappointed.

Chrome eats RAM, this laptop helps. LOVE IT.

First I will say like others have said it does come with 20 gb ram in it. The price isnt to bad and the overall experience of use was alright, but I expected with so much ram that I wouldnt have much issue but I did. I am horrible at closing tabs I will find something and want to check it out later and leave the tab up. A few days of this and I get 10+ tabs up. That is where the issue happens it can not run great with a lot of tabs open. I have a gaming laptop I bought in 2013 that runs way better then it with this. I still would have given the laptop a higher rating but because I wasnt happy with the fact that it couldnt handle one of my main issues I returned it. The problem was they charged me around $100 restocking fee. I think it came out to exactly 20%. I wasnt told there would be a restocking fee and when I called up amazon to find out if I missed something they agreed and sent the company a message. A short bit later I got an email from them saying they were allowed to charge me that, so I called amazon again and asked what was going on. They still agreed with me that I shouldnt have been charged the fee and are trying to deal with it. I almost never do reviews but I felt after this experience if you are on the fence this might help. I am not saying it is a terrible product but I wont buy from the seller again after my experience. If they had been up front about the restocking fee it would have been a bit different but $100 for a $470 laptop( when I bought it that is what it was) is way to much imo

The image is terrible,definitely not a good sound card,the windows application don’t work as well,,over all this is the worst laptop I ever got and hoping to send it back and get a full refund ,,,I make music and this laptop doesn’t do well for that,,it’s more for basic use only