BLACK+DECKER Steam Mop, White (HSM13E1)

I’m always reluctant to purchase anything on Amazon with zero customer reviews but I took a chance. This is the third steamer I’ve owned and it’s ok. Not great. Not terrible. Just ok. Pros: good price. on/off button and steam button. Good height so I don’t have to hunch over. Seems sturdy. Cons: you have to hold under faucet to fill water reservoir. Power Cord is too short and I have to use an extension cord. Only comes with one pad. In short, It works but floors have been cleaner with other steamers I’ve owned.

Worked for a good month and then stopped. I poured in vinegar to help decalcify and then started using distilled water. That did the trick. (For now). We’ll see if it continues to work…

Kills 99 percent germs etc. very light. No chemicals needed just steam!

Was on the search for a steam mop and found this puppy on clearance at Walmart so I figured I’d give it a lil try for $34. I was amazed at the performance! I found a dried up spot of what looked like spaghetti sauce behind my trash can (no telling how long it was there) and it took a few swipes over it but it pulled up. It’s perfect home my townhouse that only has wood flooring on the first level (approximately 700 sqft) besides my two bathrooms upstairs. My only complaint is that it has a cord and I’m so used to cordless things, but it’s whatev. It gets the job done and I’m super satisfied for the low price. Definitely beats dealing with a mop, because who likes that, am I right? I added a couple drops of floor cleaner bc I like the scent and it left my house smelling fresh to death. If you’re looking for a low cost steamer, this one is definitely worth it.

bought ahead of time for a gift, so i didnt open it of course. when opened, would not even turn on. . . item looked USED. Way to go Amazon. thanks for wasting my hard earned money

Bought this to replace a different model that stopped working. Like this one much better, really puts out a good steam.

On the contrary. Youre supposed to lift up the whole thing into the sink and aim the faucet correctly into the small hole?! Fill a watering can maybe, or use a funnel and pour water into the small hole through the funnel? Ridiculous.

Not so much for the cord length or the operating buttons. This is a plain Jane steamer. It steams like it should. But to move it, you have to pick it up or bend down. If you are older, picking it up would be the way to go, which is also needed to put water in it. Of course, when you pick it up, if you have been using it and need to move it, so that the steam is still hot, you are going to feel that steam on your feet or other places. I can barely get the areas covered before I have to change outlets.

I have had better steam mops. The cord is long, thick and heavy. It doesnt maneuver very well and the pads are flimsy and already coming apart. I expected better from this brand. Not impressed at all.

i purchased a black and decker steam mop catalog number SM1610 in october of 2012. it was a very fine steam mop and just died this year. I ordered this model, what a disappointment, flimsy nothing like my previous model. sending this product back. very disappointed in you black and decker!