Microsoft Surface Pro 7 – 12.3 Touch-Screen - Intel Core i7 - 10th Gen 16GB Memory - 512GB SSD – Matte Black

I’ve had my surface for about 8 months and it wont stay turned on for more than a few minutes at a time. I’ve hardly used it and I’m extremely disappointed that this happened. I would have expected much better quality and life on the device with its price being so high.

I have received an older generation surface pro instead of the 7 and return requests are not being responded to.

Update: THIS IS A SURFACE PRO 5!!!!

My original review with 5 stars:

Was sent wrong product... I received surface pro 6 instead of surface pro 7... From others comments, Im not the only one that this happened to... As if that wasnt enough the surface pro 6 didnt even work half the time... Had a hard drive issue preventing boot... So even if I hadnt noticed the bait and switch I would have been left with a faulty device

It is perfect for note taking drawing and normal web stuff.

Im a CAD designer and I work in the AEC industry (AEC = architecture, engineering and construction). I have longed for a touch screen tablet style of computer with a pen/stylus that can write, draw and generally sketch in a natural and fluid way - the same way a normal ink pen writes on paper. Now obviously an ink pen on paper cannot be 100% replicated on a screen, however do not let that fool you. The Surface Pro 7, with the $99 Surface Pen, and the program Drawboard PDF, is without a doubt the closest thing you can get to redlining and marking up PDFs on a tablet - hands down. Nothing else comes close. But you cannot do this with Bluebeam - it must be with Drawboard PDF. Bluebeam needs a lot of work to get it to be as good as Drawboard PDF.

Seller sent me a refurbished product and sent me an old model surface 6 when In fact the listing describes surface pro 7. Having the surface on the charger for over an hour only charged up to 20% battery capacity! This is crooked and shady stuff going on

As you can see from the pictures, the internal battery is expanded abnormally. It expended so bad and popped up the touch screen. I can put my hand inside the gap, thats how bad it is.

Microsoft has really nailed it this time by advertising the surface pro as a laptop that can be used as a tablet.