Roxio Easy LP to MP3 | LP and Cassette to CD or MP3 Audio Converter [PC Disc]

If I receive appropriate customer service, I will remove or update this review accordingly. I installed this products software the other day, and it installed fine. My system meets all compatibility specifications. However, I suspect that the USB capture box is defective. I get no audio input to the computer, evidenced by no deflections on the left/right bar graphs and no music recorded. I have tried it on a second computer and also with two different audio sources. It is either the box or some obscure configuration setting, but I suspect the box. Roxio customer support thus far is the pits. It is by way of a web ticket. They take at least a day to get back and then they dont solve any problems. You cant talk to anybody unless you pay 1.89 per minute even on a brand new purchase. What kind of customer service is this? Does Roxio do RMAs on defective hardware? They better! Now, I have paid for a product that doesnt work and with no solution in sight. Unbelievable. Unless this gets expeditiously resolved I will never buy from this company again.

In general the program is easy to use and does what it promises. The one major problem is the program will crash after several hour of converting tape to the program. All the data from the tape is lost and the entire project and the program has to be restarted.

It looks like it was used box was damaged disk was scratched and dirty it work but not happy

I am not sure what the problem with this program is, but this analog to digital program is highly unreliable. For the price, this program should have definitely tested more completely then this as it appears there are still many bugs in it. My reason for purchase being that the program was easy to use. However with the amount of wasted time when recording and at the point of completing the music, I get a message the program is not responding and I have to delete and restart again. I have contacted Roxio with the graphics of what the program does. No helpful information. Compare carefully with other programs before paying over $50.00 for this unreliable program.

This program works for whatever my husband needed it for. He was very pleased at the ease of installing and using this product. Would recommend to those looking for this type of program

Received Easy LP to MP3 quickly. It worked great.

I find that if I have a choice, a Roxio product will out perform the competition. When it comes to conversion DVD/CD software I buy Roxio because they have consistently been a reliable in the past. This package I bought to transfer some old rehearsal tapes to Mp3s so I could play them on newer equipment; i.e. without a tape player. For the most part, it was able to distinguish breaks in my recordings with little editing. I am sure that it will work well on old store bought cassette tapes.

Got this product for Christmas.o under 2 1/2 weeks later and many emails to tech support it still doesnt work. The product is useless it doesnt work, it screws up the other programs on your computer and the tech support is absolutely worthless. No wonder tech support is only done by email. It doesnt deserve a star.

Not so easy. Directions are not very clear and it takes a very long time for each album to copy to a CD.

Easy to learn how to use, this product has provided my husband with many hours of enjoyment converting his closet of albums to MP3