Seagate STHN2000400 Backup Plus Slim 2TB External Hard Drive Portable HDD - Black USB 3.0 for PC Laptop and Mac, 1 Year Mylio Create, 2 Months Adobe CC Photography

I have had a Seagate external drive (Free Agent) for four year. Very reliable, so I wanted to upgrade to this larger capacity. This unit was a nightmare to set-up. The instructions with the unit (see photo) show what presumably is to appear on your home screen when you plug the hard drive in. Nope! Nothing. I did find the drive on Windows 10, but when I opened, there was a sequence of steps with apps such as Toolkit, Mylio Photos, Adobe Creative Cloud photography, I skipped these, and registered the hard drive. Still nothing on my home page. Went back, downloaded Toolkit (which apparently you need, but not mentioned in initial instructions). I played with Toolkit for an hour, still couldnt get anything to download to this hard drive. Now returning. Followup: I ordered a Silicon Power 2TB for same price. Very smooth setup, and successfully downloaded Windows 10 backup.

This is a superb small profile package with significant storage capacity. Its trivial to set up and use, and fast for backups. All around wonderful tool.

2TB in such a tiny package. Took off the software and reformatted it from FAT32 to NTFS to attach and extend out NAS drive. Works flawlessly after doing so.

I really liked this Seagate STHN2000400 Backup Plus Slim 2TB External Hard Drive Portable. It has advanced portable USB3.0 and lots of storage. I am giving it 4 star because I have used it only for a month.

I bought 4 of these drives for backup. One drive failed almost immediately. After copying about 4GB of data onto the drive, the drive malfunctioned with error code 0x800701E3, which is a fatal device hardware error. Trying different cables didnt help resolve the problem. Another drive was unbearably slow. While copying data, not only the write speed was extremely slow, the process would stop from time to time and had to be restarted manually. The remaining two drives seem to work OK so far even though the data transfer rate is still on the slow side. This gives a 50% failure rate. After further research it appears that these drives use SMR technology, which has slower data transfer speed and require idle time for reorganization mode. Nowhere in the product description states this information or I wouldnt have bought these drives in the first place.

The drive works fine and installed easily as my Time Machine backup drive for Mac OS. Has been working fine for about a month now with no issues. I didnt use any of the included setup software. I just plugged it in, formatted it, and was on my way. However, I can definitely hear it spinning--a constant low-level whine/hum here on my desk. Its not terribly loud, but definitely audible. I guess Ive just become so used to the silence of SSDs that I forgot what spinning, disk-based drives sounded like. So, thats the only reason I deducted 1 star.

I connected the HD to my computer and followed the instructions to be certain that all would be done correctly. Within 30 minutes, I got an error message stating that the HD was damaged and needed to be scanned. I did what was suggested. Again the error message. Back into the box. Start chat with Seagate. Conclusion - this item failed within 30 minutes of beginning use. Contacting Seagate was a mistake as the chat took an hour to get a replacement. I recd the replacement from Seagate and it wasnt a new HD it was a recertificed HD. I would suggest any other companys external HD both for equipment and support. Replacing a new, defective HD with a refurbished HD is not a great customer service concept. Amazon did step in and offer a small reimbursement, so kudos to Amazon.

This is a great back up drive---works perfect

I use this for my PS4 and I am so thankful to be able to add on to the 500GB storage. I dont have to delete a game to play a different game now and that is a pretty big deal. Great product for what I needed.

Super fast and good volume. Plugged it in and formatted on the PS4. Took about a minute or two and done. Excellent choice for the purpose. It’s basically the exact same drive as the game drive, but isn’t pre-formatted. Really pleased with this drive. Light and compact.